Zinli: Envía y Recibe Dólares

Alejandro Chataing

3 years ago

Amazing solution and great App. I have felt incredibly surprised to see it working for me and I have recommended it to all my family and friends. I wish there was some referral rewards because of the people I have made download and install it

Martin White

1 year ago

Customer support is literally non existent, and should you have any issues regarding return of funds due to transaction failure it will take months if ever for Zinli to return your money

Lahiru Madhush

3 years ago

Worst customer service I ever experienced. I topped up my wallet with my debit card and it wasn't appear in my balance but my card was charged by the zinli. I tried to contact them multiple times but they dosen't care about my situation and not replying to my emails. Worst app ever I used.

Mobile Unit 0037

2 years ago

Wierd thing going on! I suscribed to the app, sent my phone #, ID info, vid of my face and shortly recieved a message telling me my wallet was created and they even sent me my PIN number. However at the exact same minute, I recieved another email saying that my account was blocked. I have no problem if they don't want to provide the service to me, but what about MY PERSONAL INFO? I already sent an email REVOKING whatever authorization I gave them regarding the use of my personal info.

Ruben Chavez

3 years ago

I'm so sorry for this bad review but I can't even verify my account. I have both my current I.D. and Passport and the scan inside the app doesn't focus properly to get a good picture of any of my documents. Im wasting half of my day doing this. Why it has to be this difficult?

Peter Tschernig

2 years ago

Difficult or impossible to recharge if you are not in the extremely short list of available countries. If you are in the rest of the world (cannot deposit if you are in more than 190 countries including Canada, the USA and the entire Europe ... very bad)

Federico Martens

2 years ago

I'm getting a huge problem with the application, I've been trying over and over to open an account, but the validation message is not a validation, and it is always sending me to talk in WhatsApp... And then the application doesn't recognize that I already have WhatsApp.

S Flores

1 year ago

I had to change from 5 star to 1 star. It worked really well for a few months. But I have to give 1 star because customer support takes long to respond in emails or sometimes never responds. I have asked many times to have an english version of the ap and the help in whatsapp everthing is in spanish. It's alot of problems and sometimes weeks to get a card verified if the temporary small transaction did not work to verify the card. They also close accounts without giving any exact reason.

José García

1 year ago

So far great, haven't ordered the card which is the next step. But the overall use of the app has been flawless

Stanislav Rumega

3 years ago

I can't even enter the app. I reset the password many times. It never lets me in with any password. Yes, my passwords satisfy all the requirements and are accepted during the password reset but never during login! Why (after years already!) it still doesn't have at least English as another language (let alone other main world languages) is beyond my understanding too. Update: They simply closed my account. Explanation? "Just because we can do whatever we want". I never was able to even login.

Marely Ruiz

1 year ago

I loved it so far, now I can't recharge my card. I tried WhatsApp and the "assistant" won't have an option to help me, and it won't let me speak to a human. Let's see if here I get some help from a human

Expert Bread

1 year ago

Can't verify card, they used to have an email to contact them, I can't even do that now, despite providing correct information of transfer in their app and throughout whatsapp they say its incorrect and they don't put your card in. They are the worst service even for Latin Americans, I don't understand why they are still in the market, I have to report this app to the store because there is no way they aren't stealing your information, this app is more of a card collecting scam everyday.

Madfreakinc

1 year ago

After 2 days they blocked my account and their instructions said to wait 48 hours for a response but they have not asked me for my information to know who they are trying to assist. The credit card on my account belongs to me and all documents are legit so I advise to not use this app

Paul Barnet

1 year ago

This is the worse app I've ever used. I'm trying to use the 60$ I've recharged since 3 months ago but their WhatsApp create a case and you never receive am answer. This shouldn't exist in the market and now I know why so many bad reviews. Worst ever don't download. My case number is 258321. I don't have the option to forward to Zinli, that's why I'm editing this review. Thanks!

José Santiago

1 year ago

Good enough app. Note: I had a bad experience with customer support. I had to wait till 15 days to receive my money back when a transaction failed paying with my debit card and even though it was not clear if my money was truly refunded.

Rajiv Ramsingh

1 year ago

I downloaded the app an all verification was successful,I made a couple of transfers successfully. I proceeded to upgrade my account to increase the limit of my account which seemed to be successful via all email responses. A "preventative block" then showed up rendering me helpless to any access to my account.I made numerous attempts following their guide sent to me via email which sends me to an automated WhatsApp AI chat. Everything thus far in the WhatsApp unsuccessful.

Alberto J. Paredes

3 years ago

Good idea; very poor implementation. No way to verify credit cards after inputting correct test charge amount - app says it's wrong or exits out, then blocks the option (happens ever time). Support asks for pictures of cards, and still takes forever. They always reply to these reviews to email them, but it's been 3 weeks, and I am still not fully set up. Hard to trust money to something like this...