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12Go Train, Bus, Ferry, Flight

August 11, 2024

More About 12Go Train, Bus, Ferry, Flight

12Go app is an online travel agency on your phone that offers various means of transportation like trains πŸš†, buses 🚌, boats ⛴️, transfers, vans 🚐, taxis πŸš• and flights ✈️ to your desired destination anywhere, regionally and worldwide πŸ—ΊοΈ. We provide budget travel options in more than 70,000 locations from over 140 countries, including:
Thailand: Bangkok, Chiang Mai, Koh Samui, Koh Phangan, Koh Tao, Pattaya, Phuket, Surat Thani, Chiang Rai, Pai, Koh Phi Phi
Vietnam: Hanoi, Sapa, Ninh Binh, Ho Chi Minh City, Hai Phong, Hue, Da Lat, Ha Giang, Halong Bay
Philippines: Manila, Cebu, Bohol, Coron, El Nido, Baguio, Bicol, Siquijor, Baguio, El Nido
Indonesia: Bali, Gili Islands, Sanur, Nusa Penida, Nusa Lembongan, Lombok, Jakarta, Yogyakarta
Japan: Tokyo, Osaka, Kyoto, Hokkaido, Mount Fuji, Sapporo, Nagoya, Hiroshima
Cambodia: Phnom Penh, Kampot, Siem Reap, Sihanoukville, Koh Rong Samloem
Malaysia: Kuala Lumpur, Penang, Genting Highlands, Malacca, Langkawi, Pahang, Johor Bahru, Batam, Ipoh
Laos, Sri Lanka, Singapore, Taiwan, Hong Kong, Australia, Egypt, Morocco & many others!

Access the best deals from over 13,000 travel companies and operators, including:
Lomprayah, Greenbus, Techbus, Phantip 1970, Roong Reuang Coach, Prem Pracha, Songserm, Vietnam Railways, Indian Railways (IRCTC), Koh Tao Booking Center, Grouptour, Chaokoh Travel Center, Bangkok Busline, Bundhaya Speed Boat, Giant Ibis Transport, Semaya One, Sri Lanka Railways, Transport Co, AirAsia, Sombat Tour, Seatran Discovery, Montanatip, Virak Buntham Express, Eka Jaya, Shinkansen & many more.

Easy Booking Process:
1) Select your origin, destination, departure date, as well as return in case of a round trip journey & number of passengers, click on "Find tickets"
2) On of our search results we will provide you our "Best options" with best & most popular travel deals, below you can also find "Other options" separated by type of transportation
If you feel overwhelmed by number of options or you need something more specific, use our filters to set desired price range, arrival / departure time, stations & operator
3) Once you've chosen the deal you like, click on "Book now" button to start checkout process, you will need to fill your passenger information and select preferred payment method, once payment is complete you will receive your booking confirmation and e-tickets shortly!

Other services:
Our other travel services include airport transfers, travel insurance, priority support, SMS trip notifications, rail passes, day trips, hotel booking & car rent for most of the available destinations.

Payment methods:
Pay via PayPal, credit/debit card (including Visa, Mastercard, American Express AMEX), UnionPay, AliPay, bank transfer, QR payments (PromptPay), app wallet (TrueMoney) or your local payment method.

Customer Support:
We provide 24/7 multilingual online support, which includes live chat through registered account on 12go.com via pressing the "Need help?" chat button in the bottom right corner. Besides, you can always ask the support team a question inside of our app by providing an email and booking number or browse articles about FAQ. Since the establishment of our company, we have accumulated over 60,000 trusted reviews from our customers that provide transparency and gives an insight into how we handle things. We strive to be honest and genuine with our customers by providing the best possible experience. We are always ready to give a hand in finding a fair deal for our clients!

Download 12Go now and start planning your next adventure!

Latest Version

Version
2.2.16
Update
August 11, 2024
Developer
12Go Group
Platforms
Android
Downloads
234,627
License
Free
Package Name
co.go12.ticketapp
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User Reviews

Fian Jolly

5 years ago

They made me pay the ticket but then they said its fully booked. when I tried rebooking, they are asking me to pay another more expensive ticket, when I asked for help. they won't. they arw just robbing money. don't use this bs app.

Glenn Brown

2 years ago

Double booked a bus and ended up being on two separate buses. The buss was full of luggage and could not walk around. The driver was reckless even for Vietnamese standards and had his horn on the whole time to make up time. But disorganised as a business overall.

Steffen

1 year ago

DONT USE. CANCELLED WRONG TICKET. BOTH TICKETS CANCELLED. CAN KT LOG IN. MINEY GONE. NO SUPPORT CHAT. HORRIBLE!!!

Bo Kaan

1 year ago

Ive used this app in the past and it worked very well ,then they did some sort of update and now it does not function as intended and I canmot use it anymore . They just destroyed a really good app and made it redundant with some stupid unnecessary update. I dont get it ? Some people really are stupid ,like the developers of this app.

c bee

2 years ago

Unfortunately the information they list is false. The seat reservations is a fake part of the process. They allow companies to resell seats after advising you to pay extra if you have luggage. Full of little cons and scams are these people. Avoid.

kieron halliday

1 year ago

Loterally just looked at plenty of train rides on the 12go page on my laptop. Installed this for ease of booking, and it showed me no trains. Uninstalled it.

hamzah lahrichi

1 year ago

Customer service very useless, and they aren't trustworthy and will take your money and not provide the service. dont waste your time

Steve Reilly

2 years ago

Never use this for booking anything at all. They show zero accountability for the clients they have on their app. I had a bus 3 hrs late, had to cancel due to ongoing travel and they refused to refund me.. use a more customer friendly and responsible company unlike this one

A Google user

5 years ago

If you are travelling Asia this is MUST HAVE APP for tickets. It is a life saver! I can't thank the guys enough who launched this service and their main website 12Go! They are also constantly improving the service and add more and more operators. Simply amazing service! Some operators are rough but it is on them, service from 12Go is simply stunning!

Rafael Campos

3 years ago

Doesn't show all options. Sometimes it only presents plane or bus and completely ignores a existant railway option. Besides, buying with the company you save money and sometimes get some benefit, like transfer.

David M.

1 year ago

Dont use this app. Refund policy is horrible. I cancelled a private transfer that was over 3 weeks away and was refunded less than 50%. A few weeks later, I booked a different private transfer and canceled less than 12 hours after booking and lost more than 50% even though the trip was just booked and wasn't for another 3 days. Having traveled Asia extensively, I can assure you that there is no need to prebook travel, especially with 12go where you pay a higher price for the ticket anyway.

Manuel Moyano Molina

1 year ago

No options or easy way to ask something, we bought 2 tickets together and after confirmed and once at the station we are not even on the same train. No any phone or way to contact them and help us after pay for the most expensive tickets

Lika Tsitsuashvili

1 year ago

They are liers and fraud, they offer one car and on the place there is other type of car where normal humen being will not sit and they don't even inform about that, and only answer i get is you needed to pay more

Mariya Velychko

1 year ago

App was easy to use, I quickly found connection that I needed.

Roby Samuel

1 year ago

in vietnam, if you want to go to other cities use public bus in my dinh (hanoi), and other city public bus , most of the provider is just a middle man to the bus

Diane Fincham

1 year ago

A brilliant app when travelling, with all the information you need, in one place. So easy to use, book all forms of transport. Clear directions regarding where to collect tickets, transport from. A very useful tool I would recommend to anyone.

Shivam Khandelwal

1 year ago

Bookings are okay you get many options but their service especially after choosing the service with maximum coverage, at the time of issue during our travel I raised almost 10 emails and messages through the help portal but none of them were answered. Had such a frustrating experience I would never choose 12go again even if I have to pay more for the same booking. They don't even have a working helpline number. It's been 10days and I still haven't got any damn reply till date. Truly aweful. 😒

Daya

1 year ago

Worst and pathetic support. I have completed my travel to nusa Penida and 12Go has not yet provided any support. Even when the ferry tickets were purchased a month before the travel dates. It's better to buy tickets directly from ferry operaters I had to pay at counter and buy tickets. Support case #2140644

Xavier Sherrin

1 year ago

Great app for finding transport through asia. A couple of pretty frustrating points make the experience difficult and frustrating. You cant select and copy text. Makes putting addresses into google maps difficult and can lead you to the wrong place. When browsing transport options there can be thousands. When inspecting one search result and hitting 'back' it will refresh the entire list. So you have to scroll through the hundreds of results back to where you were. Filtering helps negate this.

Anne Taylor

1 year ago

Poor. I can no longer add my bank's OTP. The minute I try to type in the code, the app starts trying to process the payment. The only way to complete the transaction is to get on to my laptop. It's frustrating. I like 12go. It's a reliable company but if I don't have my laptop handy I use another booking site.

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