AirMini™ by ResMed

mary

10 months ago

It takes several hours for the data to upload. Very simple data listed. Nowhere near as good as the Dream app. It's a shame as the airmini device is great. Hopefully, this app can reach the standard of the other resmed apps as this one is annoying! Response to your reply - go and have a look at the Phillips DreamMapper -instant, comparative data, so much better. Your reply made no effort to consider the weaknesses in this app.

Alexander Efron

2 years ago

Constant crashes since the new update. App stays running all the time and there's no way to remove it from the upper bar. Constantly connecting/disconnecting as you move around the house. Obnoxious. Frankly I wouldn't use the app if I was not required to show compliance for employment purposes.

A Google user

5 years ago

It would be extremely useful if the data gathered from the AirsSense 10 app and AirMini app is combined in the ResMed account for a user of these 2 machines to get a combined continuous picture of usage statistics and status. I travel so use the AirMini some days of the week and AirSense 10 when at home. There is no way to view continuous usage statistics. Giving 3 stars due to this deficiency.

David Zittin

2 years ago

It's buggy. App tries to start up even when I am not using it. I have to delete it after use to prevent this. Reinstalling it means having to go through the mask seal test again as there is no way to bypass this test. All I want to do is see my results from the previous night and uplymy data. It's poorly designed and buggy.

A Google user

5 years ago

Does not work. Update. Got in contact with a real person not just resmed support via email. Gentleman told me that my galaxy s10 was not supported by the app or the note 10. He has had multiple calls about this issue. That is the issue I am experiencing. I will be trying with a older tablet or phone later in hopes it works and can connect. Was told it may be a week or so til it works. We will see...

Csine

2 years ago

Constantly crashes only to restart and crash again. It also will send a notification whenever this Happens. Why am I getting a notification to open the app all through out the day? Turned off notifications but still get prompted that the app crash. Most annoying annoying thing ever. Looking to see if I can just uninstall this app but doesn't seem like there another way to control the device.

Mark Killian

5 years ago

I used the app on my Samsung S10 Note Plus, and did not have any problems at all. I was able to see the air pressure setting and make adjustments. My AirMini has never provided adequate pressure to breathe comfortably. This app quickly helped me see that the original clinician settings did not work properly. The ramp was set to start at 4.0 and get up to 7.0 in "Auto Ramp". The problem was that it never left the starting pressure of 4.0. Using the app, I turned off the ramp function. All good

Ed Twiss

4 years ago

The app itself works well enough, really wish there was a way to export the data. I actively manage my therapy and not having data is challenging. The bluetooth link implementation is clumsy. Device wants to stay connected full time no matter what I do. This leads to a heavy power drain on my phone. I don't have time to go into into settings and force stop the app or any of the other things that people have come up with. I'll just uninstall the app for now and reinstall later if I need it.

A Google user

6 years ago

The earlier version would lose its connection with my smartphone and had to be re-paired with every use. This version pairs with my phone and the the app just stops working. Please get it right soon! Well the latest update is out and now it's back to needing to be re-paired every time I use it. It'll stay connected overnight on the nightstand OK. But if I unplug the machine I have go through the pairing process again. I just quit using this app. Love the AirMini, hate the app!

Taylor O'Neal

4 years ago

Beautifully designed UX, connects to Bluetooth fast and reliably. Good quality instruction, voice, and simple. The bad: will not give the end user much more that a dumb total score that based on an absurd formula which shows the break down. Got a way too high a score... for a one minute usage for example. I honestly just want a CSV export but at the very least i should be able to take a screenshot (i cant believe they blocked this). Need a month dashboard and best & worst night with details.

A Google user

5 years ago

The app was working great, until it suddenly started showing my usage hours as .3 or .4, even though i was using the AirMini all night without interruption. I have emailed the developer and will update this rating to 5 stars if this problem is fixed. UPDATE: Developer responded quickly to my request. Uninstalling and reinstalling the app solved the problem. Usage hours are now reporting accurately. Very helpful app.

Marcus W

2 years ago

I have to change my review as I not only have an app that is crashing all day long and is restarting after it crashed just to crash again. I also contacted customer support and they are the most unhelpful people I ever talked to. When I asked them for assistance they told me the app doesn't has to pair again. I didn't even use the word pair. Then they told me it's my phones fault. Guys it happened to a lot of people after the last update, this is a software issue.

Hy Tran

1 year ago

Basic functionality (connecting to the AirMini, communicating with the AirMini via Bluetooth) is fine. The user interface, while esthetically pleasing, is poorly designed and unfriendly to people with eyesight issues. There are a number of truly lame issues: Many of us use the AirMini when traveling, and a full-size CPAP at home. What time zone are we in when traveling? The AirMini seems to assume we are always in the home time zone. Web support is actively unhelpful.

robert lowery

4 years ago

This app is garbage. If I get up during the night for a bathroom break it disconnects from Bluetooth and requires me to reauthenticate, same thing every time I power it on at night. Techs are useless, poorly trained and read from a script. Resmed has no professional backbone to step up to the plate and address the problem with the app developer - sad really. The actual machine is really good. Would be better if I could access it through the app.

A Google user

5 years ago

Could be awesome if it would retain authentication and could be shut off on phone. Unfortunately neither is true. Every night, I have to pair and authenticate. Seems to be a common issue. Uninstalling and reinstalling per tech suggestions is pointless. The air mini is awesome, but this app is it's Achilles heel. Resmed seems to be in denial or chooses to ignore the issue. Machine is saved in bluetooth devices, so why isn't the authentication? Expensive brick without full functionality.

Dinesh Wijesinghe

1 year ago

It is very limiting for the patient not to be able to see more information on their therapy than a daily view. We should have a daily, weekly and monthly aggregate view. Also the pressure reading at the bottom tells me nothing. When using APAP I don't know whether it's P95, P90 or average pressure over the night. The machine itself is great. But the app leaves much to be desired. UPDATE: Still no meaningful update in 6 years.

Henry Farkas

1 year ago

I called the customer service line because I wanted to change the settings on the new Air Mini travel CPAP machine from ResMed. They answered promptly. The service lady was easy to understand. She walked me through the process and explained what each of the settings do. Since I adjusted my settings, my sleep has dramatically improved.