AT&T Office@Hand
September 03, 2024
More About AT&T Office@Hand
• Enable voice, fax and SMS on a single number
• Set-up and manage greetings and call handling preferences, right from your select smartphone
• Direct calls to any phone, mobile, office or home number
• Get visual voicemail for your business calls, separate from your personal messages
• View and forward faxes
• Order desktop IP phones*, preconfigured and Plug & Ring® ready for your office workers
• Display your business phone number as your Caller ID when making US and International calls
• Transfer live calls between mobile and desk phones
• Make and receive calls over WiFi
• Make HD Video Conference calls with Office@Hand Meetings for Enterprise Edition; share your screen and files with others
With no setup fees or complex system hardware required, plus instant activation, RingCentral Office@Hand from AT&T is available in three Editions - Standard, Premium and Enterprise and is billed conveniently to your AT&T bill.
Activate, set up, and manage a complete mobile business phone system right from your select smartphone in minutes. Start handling your customers’ calls professionally now with features such as **:
• Auto-receptionist
• Business SMS
• Toll Free, Vanity, Local voice and fax numbers for your business and employees
• Call forwarding, customizable by time of day
• Multiple department and user extensions
• Voice and fax email notifications
• Virtually unlimited local/long distance voice calling and faxes
• Send and receive faxes, by accessing photos, email attachments, and cloud storage.
• Dial-by-name directory
• Music on hold
• Inbound and outbound Caller ID
• Internal Caller ID
• Auto call recording***
• Conference calling for virtually unlimited audio conferencing****
• Start conferences with just one tap and easily invite attendees using email or Business SMS****
• View and forward faxes
• CloudFax™ allows you to attach local files, as well as cloud files, from popular services, including Box and DropBox applications on your PC
• Call screening and logs
• Salesforce.com® integration*** to click-to-dial contacts, log notes, match records
• Desktop IP phones* for office workers and softphones for MAC and PC users
• Call Park and Unpark
• Shared Lines
• HD Video Conferencing and Collaboration with Office@Hand Meetings*****
• Share your screen and files with anyone, anytime with Office@Hand Meetings*****
Visit att.com/officeathand to learn how AT&T Office@Hand can improve customer satisfaction, help manage costs and enhance your professional image.
*Purchased separately.
**Users of some phones will require online access to use some features.
***Included with Premium and Enterprise Edition user licenses only
****6-hour limit per conference call
*****Included with Enterprise Edition user licenses only
Latest Version
24.2.20.008
September 03, 2024
AT&T Services, Inc.
IT Tools
Android
113,121
Free
com.attofficeathand.android
Report a Problem
User Reviews
Sherry McKee
3 years ago
It's stupid because I need to talk to a person because my phone updated and has screwed everything up in my phone. I need something easy not complicated.
Carol Buser
5 years ago
After updating, I can't see any of my work contacts, nor can I log in. I've changed my password and it redirects to Ring Central.
A Google user
6 years ago
i would give a full 5 stars if it weren't for the most recent problems of muted calls, and inconstancy of not answering calls.
gregory pinnell
1 year ago
For such a large company this app is really useless. For a start needs to be able to manage the phones functions such as call forwarding. I should really take a look at Verizon's app.
Krista Krcmarik Kemper
3 years ago
App tries to take over all calls, including personal. Tried calling Ring Central and ATT support. Spent 12 hours trying to get in touch with *anyone* to pay my bill because the URL given gives a 404 error.
Ike Forrester
3 years ago
Only allows calls at certain times with no clear indication of when those times are or how to edit that. Missed calls = lost business.
Jonathan Wesson
4 years ago
Crashes, doesn't show I have a call when my desktop shows a call coming through, loss of messages, logs me out randomly, and merges my call log with my personal call log on the iPhone. Not a good app. Only use it cause work uses it
Jason McCollough
2 years ago
Needs to be Uninstalled and reinstalled daily. Voice and sound go out every day. I use this app for business and it's greatly affecting my ability to communicate with clients.
Aaron Harder
5 years ago
After the update my managers can no longer sign into the message only extensions. Why take this away? This was a main reason I got this. Now I'm stuck in a 3 year contract without the service I need. Frustrating!!! Give that feature back!!!
Emily Bednar
3 years ago
App does not make an audible ring tone, only vibrates. Also no options to mute calls on only a singular device. I have to uninstal every day or I get buzzing for other shifts of calls. It has a long way to go in terms of quality of life improvements
Jaybirdie 11
3 years ago
AT&T auto-enrolled our entire family account in this without our consent. We couldn't make or receive calls until they took it back off. In an age where people rely on their phones in emergencies and for daily communication, it is unacceptable to push a change that affects voice calls to an entire account of more than 5 phone numbers without confirmation from the paying account holder.
Ed Krause
11 months ago
Really needs Android Auto integration
Ryan Dukes
1 year ago
So far so good my only complaint Is my phone calls don't always answer and I can not get the app to stay in my app selection or home screen. I literally have to open my play store every time to utilize the app. Over all app is good though.
Memo Rodriguez
2 years ago
App. Does not integrate with my Ford system. It needs to work with other apps. When my secretary forwards a call from a client, it comes under her extension. The caller info is what I need not her line. Please fix. Please fix. More issues. No time to list
Rusty's Bodywerks
2 years ago
Horrific. Lost my business phone number of 8yrs. Everything is outsourced. This never worked and I lost my phone number after a 8+ hrs day on the phone trying to get it to work correctly. I have lost customers, time, money and reputation because At&t uses cheap labor that does not understand or know how to set up their products. There are much better services that have talent and professional people that have excellent communication skills. Stay as afar away from this product. It's poison
Camila G (Camzi)
1 year ago
garbage app. making calls impossible, lots of trouble you'd have to go if planning on using as your main communication system. missing xalls, all the time not useful at all. other burning numbers work much better than this i know not the same but just comparative. less trouble to use and better quality then this office at hand not good for productivity this app sucks.
Gary Foster
1 year ago
Often, app will not ring when someone is calling, sometimes force closing and reopening app helps, but if I don't know it's ringing, I can't try to answer it. When answering, because the answer/reject options are buttons and not sliders, it is very easy to accidentally answer or reject call, should be slide to answer/reject.
A Google user
6 years ago
When talking on phone the app does not turn off screen so as your ear is touching screen it changes the volume. It needs to mimic the phone app and use proximity sensor to blank screen so accidental changes are not made. 2/20/19 still broken. As you are trying to talk the app turns your volume down. You turn it back up and it turns it down. Horrible, broken app. ZERO STARS.
Jacob B
2 years ago
Unable to log in. I never even get to make it to the sign on page where I can enter my credentials. The sign in button keeps repeating the same message: "Sign in failed. We are having trouble signing you in. Try again later. If you need help, contact our customer support." You then get two buttons: Close or Contact Support. Contact Support just takes you to their useless page of support articles. What a piece of junk app. The whole experience, from desktop to mobile app, is severely lacking.
Heath Stephens
10 months ago
Office at hand is the most absurd product ever. Do yourself a favor and get any other provider. 6+ hour wait time and still no answer. Do you know how frustrating waiting on hold for 6 hours, just for the line to disconnect, is? Because now I do thanks to them.
