athenaPatient
June 12, 2024
More About athenaPatient
- Log in quickly – Facial recognition and touch ID make log in easy while keeping your data safe.
- View test results – Access lab, imaging, and other medical test results as soon as they become available.
- Message your care team – Contact your care team whenever you have questions through quick, secure direct messages.
- Self-schedule appointments – Book appointments with your care team and view upcoming visits beyond regular office hours. Your provider(s) must support Self-Scheduling to use this feature.
- Check in before your visit – Easily check in for appointments and save time by completing any necessary documentation before your arrival. (Your provider(s) must support Self Check-In to use this feature)
- Attend virtual visits – Easily initiate and attend telehealth visits with members of your care team. (Your provider(s) must support virtual visits through athenaTelehealth to use this feature.)
- Get directions to appointments – Driving directions show you how to get to your next medical appointment.
Please note that you must have an existing athenahealth Patient Portal account to use athenaPatient.
Once you’ve downloaded and launched athenaPatient, you must log in using the same email address and password you use to access your provider’s athenahealth Patient Portal to begin using the app. It will ask if you want to enable Face ID or Touch ID. Enabling either of these features will save you from having to enter your login information every time you want to use the app.
If you do not have your Patient Portal account information, your healthcare provider(s) may offer Patient Portal access through their website.
If you’re having issues finding your healthcare provider’s Patient Portal, you can contact their office for the correct URL, or to request an email invitation to their Patient Portal.
* The athenaPatient app is only available for download and viewing information in the United States for patients of healthcare providers on the athenahealth network.
Latest Version
1.16.2
June 12, 2024
athenahealth
IT Tools
Android
404,876
Free
com.athenahealth.athenapatient
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User Reviews
sherri stafford
1 year ago
It keeps telling me they can't find my providet. My test results are ready but now I can't view results!!
Nena Matias
1 year ago
I love this app it helps me keep up with all my appointments and my kids' appointments as well. Thank you for this easy and great app.
Michelle Reed
1 year ago
I like mychart better. At least you get to see the summary of your visits and see the test results as soon possible. Do not like this app at all.
Jerry Xiong
1 year ago
Would be nice if we were able to view the summary of our visits instead of going to the website and viewing it there. That defeats the whole purpose of having an app installed on our phone.
Debbie Merz
1 year ago
I can never use this app. It either says I don't exist when I try to log in, or if I do manage to log in, I then get an error message stating unable to access my info. Useless app.
Bernie P
1 year ago
This app is the WORST I can't even set up an account it keeps telling me its invalid and I have to reset my password. I have NEVER had a issue setting up a account for a patient app for ex: My Chart, Everyday well, Honu, Patient fusion etc.
Vickie Overton
1 year ago
Love it! ! ! If I forget something when I am at my doctor's office, I can send her and her staff message when I remember. Someone always gets back to me right away. I used to have to try and remember or bring in my note pad. Also if there is a problem with my medicine. I just send them a message and it gets resolved. Really it's. Great tool if you have any medical issues and are at your doctors office as much as I am.
Jacklyn Rose
1 year ago
Wondering how to unlink a provider I no longer see anymore. And will never see again. It just pops up on the screen whenever I login and shows me my linked providers. I can't unlink my old Drs office tho.
Catph
1 year ago
Don't know why they didn't create a log in option directly within the app. The way they have it now, it forwards me to the browser every time I want to log in. Also, It would be nice to be able to use my phone unlock to log in.
kenneth stone
1 year ago
I had biometric login working correctly for several months. Suddenly will not work. There is no link for any type of help. Only refer you back to your provider. This is not an issue that a provider should be bothered with. There is an FAQ which answers a number of questions, but if it is not the question you have, you're out of luck it appears. I did a Google search trying to find support unsuccessfully. Under support in this listing is a website. That is for business and corporate use only.
B. MUSKA
1 year ago
Poor connection. Spend a good ten to fifteen minutes just waiting for appointment to reconnect. I get notifications even when the option has been turned off, receive notifications at anywhere from to to three in the morning to remind me of appointments. All the practice can say three months later is that we are working on it. Must be Cecil.
Javier&Kristi Cervantes
2 years ago
App opens to browser, there literally is no point in having the app. Reply: it is supported. It just ask me if I want to log in and switches to browser once I click login. Reply #2: everything is completed for it, when the browser opens it opens my portal with literally all of my information. Meaning it is your app that is the issue.
Stephanie Marie
1 year ago
This app needs a lot of improvement. It's not as convenient as the others from Henry Ford or Beaumont hospitals etc. Their app is way better. You can messages, look a prescribed medication, note your visits as well, and set up different appointments for other doctors, records and so much more. I love ❤️ there's. I'm not sure who developed this app because it seems rushed to have something that isn't convenient at all.
Allison Cook
1 year ago
I absolutely love this APP. It's convenient, and I get in touch with my doctor quicker by messaging her. However, I can not receive notifications of results, messages, or appointment reminders. And when I go to the settings on the APP, notifications aren't allowed, BY the APP, not mu phone. Any help would be greatly appreciated!
churlish hoecake
1 year ago
I'm unable to pre-check-in to certain appointments. When it comes to "answering questions my doctor has for me," it always gives an error message (I can verify my demographics, insurance, and meds just fine). I can't complete check-in because of it. I have tried emailing for technical help back in Dec, but I never received a reply. Otherwise, I do like this app. I wish some of my doctors' teams/staff utilized the app more frequently, but hey.
Whitney Bass
1 year ago
New update made this app useless. The new update has made it to where I can't log in to the app at all. Browser works fine but when I try to log in on the app i get an error message saying "something went wrong". My passwords are correct so I'm assuming this is a newly updated app issue which is unfortunate since I used the app regularly to keep track of appts for multiple family members all on one screen. I've also uninstalled and installed the app about 10 times. It's still not working.
Jaki Waggamon
1 year ago
Worst app. Errors out at login all the time. Have to delete to reset it to work. Massive negative impact to individual healthcare. Would give negative stars if I could. At random? Whenever an update is made to the app? On a Tuesday when it rains? Any time it wants. And if I have to delete and reinstall the app any time this happens, what's the point of notifications? I shouldn't have to delete the app every time something gets updated!
Liliana Ortiz
1 year ago
The idea is good, but the web app is much better than the mobile app. On the mobile app, when I click on a test result and try to go back to the list of results, it takes me all the way up instead of where I left off. Please fix this using navigation components. Additionally, test results for all household members are mixed together. We should be able to choose which member's results we want to see.
Ty Kon
1 year ago
Navigation is bad and clunky. Just logging in is a nightmare (Ultimately had to log in twice, will not take auto-pop info, then had to "sign out" to sign in. "Inbox" resets and does not save view or that you opened mail. No higher functions for appointments (can't search other providers). Make an actual app, not a splint for the website.
Elizabeth Brasfield
1 year ago
First time using it was fine. However, when I tried to open it back up it froze, leading to me uninstalling then reinstalling it worked fine then, but I received 2 messages that never came through as notifications. I happened to be checking my email and saw that I had messages. What's the point in having an app that doesn't work compared to the web that does?
