Baskin-Robbins
June 20, 2024
More About Baskin-Robbins
Order your favorite treats – like scoops, sundaes, beverages, and more – for pick up in as little as 15 minutes, or seize the yay in an extra special way with a Baskin-Robbins® ice cream cake, available for ordering up to 30 days in advance. Customize with your favorite flavors & place your order right in the App.
ACCESS SWEET DEALS
Exclusive access to the latest & greatest updates, coupons, and deals. Can’t wait for the sweet savings? Download today and enjoy a free regular scoop when you create an account.*
PURCHASE IN-SHOP GIFT CARDS
Enjoy a faster in-shop checkout experience. Add your existing Baskin-Robbins® gift card, scan at the register, and enjoy. No existing gift card? No problem – add and manage virtual gift cards directly through the BR App. Checking out has never been cooler.
CELEBRATE MORE EVENTS
At Baskin-Robbins®, we believe there’s always a reason to celebrate. Stay on top of our favorite events and holidays, or create and manage your own. We’ll remind you about upcoming birthday parties, anniversaries, play dates, or any other reason you find to celebrate.
FIND A SHOP
Ice cream emergency? We get it. Finding the closest Baskin-Robbins® is always just a tap away. Speed up your pickup when you order ahead – future you will thank you.
SEND A MOBILE GIFT CARD
Instantly send mobile gift cards to the people who matter most. Choose a design in the app, then text or email to make someone’s day.
BROWSE THE MENU
Stay up to date on new ice cream flavors, seasonal treats, and nutrition information.
*Terms and conditions apply
Latest Version
4.6.2
June 20, 2024
Baskin Robbins Mobile
IT Tools
Android
1,406,700
Free
com.baskinrobbins.app
Report a Problem
User Reviews
Nicholas G
1 year ago
App literally doesn't work.... Won't let me sign in and when I get the code and I put it in it just refreshes and requires me to go through the sign-in process again
Cat Ide
1 year ago
I wish I could give this ZERO stars. I downloaded it to my phone so I could get the end of month special. However, after resetting my password, it kept sending me a six digit security code.Whenever I navigated away from the page where I entered the code, it kicked me back to the login screen in an endless loop. It's useless and whoever wrote this app should hang their head in shame. It's ridiculous, especially since they REQUIRE this app to get their specials. Ridiculous time-waster.
Pedro Rivera
1 year ago
The worst experience. After a successful log on, the apps add another layer of security by sending a code via text or phone call. This can't be turned off. This code feature is broken, never works, never receive a code nor call so I'm unable to use the app at all. Reported many times, no resolution yet. Months go by unanswered.
Levi Butler
1 year ago
No third party payment available such as apple or Google pay, causing you to have to enter card information to order. No quick sign up options such as Google or meta. I usually only use apps but this one has low perks and negative efficiency
JD Harris
1 year ago
Doesn't work, every time I've tried to use this app in-store it doesn't work for some reason or another. It won't scan or it says the account is inactive or one of the other multiple issues plaguing this system.
Kendra Taylor
1 year ago
Uuggghhh....placed an order, got to location and was told they didnt have my order. Went to find it under app but it said error experiencing difficulties at this time. Luckily i had screenshotted my reciept. However employee told me i would need to wait while they took all new customers orders so they could figure it out. Stood there while 2 drivethru and 2 walk in orders after i had came in were prepared.
Jim Gysin
1 year ago
Brand new to the app, and as others have pointed out, the login system is broken. The minute you navigate away from the app from the screen where you enter a security code, the app loops back to the previous screen. After FIVE TRIPS to Messenger, I figured out the problem. Fortunately, I have a smartwatch and can get the code from it, but not everyone has that option to use as a workaround. This is beyond stupid. Fix it, preferably by losing the requirement to enter a code in the first place.
Joshua Fogle
1 year ago
Since there is no option in the app for customer service issues, I'll ask this here...where did my balance go? I am currently at a $0.00 balance when I hada balance of more than $20, and I haven't used it in a while, so either someone hacked the app and took my balance, and whoever else', or BR took my balance, so which is it???
Lisa-Marie Ridenhour
4 years ago
The worst!! All I wanted to do was order a Cappuccino Blast and, you can't! When not logged in, you can view ALL the menu items including those. But when you go to make an order and are FORCED to log in to do so, the whole beverages part of the menu, DISAPPEARS!?!? Makes absolutely no sense. A definite waste of my time and energy.
Natasha Lewis
3 years ago
Doesn't allow me to add funds to my BR card, no matter which of my cards I use. Constantly showing me error messages for seemingly nothing (for example: clicking on "locations"; clicking on "my account"; attempting to log in; successfully logging in; trying to add funds; selecting any of the locations while trying to order a cake). At this point I'd say it is unusable, and beyond frustrating.
A Google user
6 years ago
Horrible app! Have tried to access discounts & it's always "down." Tried to update account online & that is "down", too. Also takes up double the amount of space on my phone than other restaurant apps. But provides a fraction of the customer service in proportion to the aggravation trying to get the app to work. Save your memory and don't download!
Andrew Hamilton
1 year ago
This app is very glitchy. Coupons disappear from it frequently. I have trouble signing into it on a regular basis. I'll trype my username and password correctly but the app won't let me sign in. Then. Few hours later it will be fine. Then I'll get to the store and it won't work and the employees say they can do nothing to help if the coupon doesn't pull up.
A Google user
6 years ago
At one point, briefly, this app did allow the merging of balances. Then it just disappeared with an update. What would be the purpose of this? It takes so long to check out because of this I would have to think that people waiting behind everyone in line is bailing and going to sonic. You're not keeping tmobile people from using their rewards, you're loosing other customers with the slow service.
Lisa Daymude
1 year ago
This app drives me nuts. At least now I'm finally able to log in but there are no deals once I'm in! We used to receive our freebie birthday coupons via email but now the email points me to the app for the coupon....not sure where it is in the app though. And there are no deals at all. Is the 7/7/23 "new and improved" version supposed to kick in? I don't want to uninstall and reinstall, having to reenter all my info just for it to tell me I'm already registered either.
A Google user
5 years ago
Not well developed and orobably not QCed. the birthday club is default off even if you've had an account for a long time before the app. Plus there is a problem with the dates when you add it to your profile. it's always a day or two off. even after editing it several times. also, it's silly that you can't combine giftcards onto 1 card and have to use multiple ones when purchasing.
A Google user
5 years ago
Really amazing how the app stops working the day of "free" samples (samples are by default free -_-) and I can't log in whatsoever which really irritates me as I'd like to grab a scoop on my day off but no, app wants to suddenly not work anymore. Seriously just....fricken all types of...wow...just get it fixed. Now one star, still not fixed. MONTH LATER AND STILL NOTHING. UNINSTALLING!
Sandra M
1 year ago
This might be the worst app I've ever used. The login fails most times (the last 3 times I've tried to use it I've just given up in frustration). Even through I knew my login credentials were correct, I went ahead and tried to reset the password (and of course that doesn't work either). On the rare occasion that I can login, my gift cards show a balance, but scan as spent. The coupons & deals they email you can only be used in their stupid useless app, so you might as well delete on arrival.
Hearts Birkshire
3 years ago
The app and website are useless. I wish I could show the screenshot I just took. Laughable! It says two pre packed quarts for $11.99. Below that, it says $12.99. Looking in the cart, they are charging $12.99. That's pretty much the only thing I can even order. No options for buying the fresh packs or diy kits. Just a blank page. No deals in the app. Had to waste my time giving my ACTUAL phone number because it would not accept my all 8's, and created an account for nothing!! Uninstalled.
Debra de Luis
4 years ago
Very very limited options. If you hope to order a cup of each family member's favorite and unusual flavor then pick the half dozen options up later, forget it. This app is geared only toward the more expensive products and a very very limited variety of flavors. Not worth the space it takes. Very disappointed. One point for quick load and colorful layout.
A Google user
5 years ago
I have been using this app for a few months now but it is only good when it decides to work. You have to sign in to your account upon opening everyday. The autofill is deleted often so I'm forced to type in my info constantly. There have been multiple instances of the login not working without any reason or error message (even with the correct credentials). When I am actually able to use the app, it is easy to navigate and has great deals.
