Ebrahim Chekol
1 year ago
Why the app doesn't allow to update the previous version. In addition to this, when I install the new version and try to activate, the app doesn't allow to write the activation OTP code to the screen. I have received the OTP password from telegram and email. Would you please fix this bug. Thank you
Dagim Sisay
1 year ago
Can you please just make it functional. I don't think anyone cares how good it looks if not a single functionality works. Plus it's not even aestheticaly nice. The loading animated icon has white irregular edges because the logo wasn't cut out correctly. The app doesn't work at all. It doesn't even login. It gets stuck on login just showing the logo animation and blames the issue on connectivity. Connectivity is fine and the proof is that this review is posted.
betreab argaw
1 year ago
Unreliable, expensive service. Most of the time, it is not working. Sometimes, it will take more than a day to complete transactions and charges more for this unworthy service. I will not recommend this bank app to anyone.
Hamilan Nano
1 year ago
What an awesome app! It is supper easy to use with very attractive GUI. But there are some problems to be addressed: (1) It crashes frequently and requires mobile cache to be cleared to relaunch. (2) Automatic OTP input is good. But fix the manual activation option, too. (3) It does not boot fast. (4) There are minor errors during the installation. (5) Color contrast: In the transactions menu, the credit accounts should be in dark green than light green. The debit accounts should be in dark red.
Semeab Seyoum
1 year ago
It usually crashes and the reason it gives is a problem on internet connection although the internet was fine.
Eyasu Ketema
1 year ago
It's just terrible. It kept crashing in middle of transaction. Hell sometimes it won't open. My phone is stock Android (pixel 8) and I don't even know how this happens. Fix it!
Mc solo
1 year ago
the app used to run fine, but now it takes like forever to even open the main dashboard and sometimes it just crashes on its own. you guys gotta step it up. we need this app to be way faster
Mukemil Rahmeto
1 year ago
I'm disappointed with the recent changes to this app. Disabling developer options for functionality seems unnecessary. The previous version offered a more user-friendly experience.
Michael Bayray
1 year ago
The app keeps crashing it stops responding while I'm using it or trying to open the app. Now I have to go to the bank in person to do any banking activities. In short it is the worst mobile banking system in Ethiopia
habtamu soressa
1 year ago
It's been two months now, I cannot do any transaction using this app. It's really disappointing. I am using bank of Abyssinia currently because it's the nearest bank to my work place. The bank is turning to the worst bank in the country day by day. They always respond to customers that they are updating their system all year long, I think that's what they train their customer service operators to do.
Dallol App
1 year ago
I can't believe in this day and age, one of the major banks of the country can't seem to understand that having a working mobile payment option is a **MUST** to survive. I have decided to move my accounts to CBE and Awash because of this. Can't be bothered with this useless app.
Nebil Ahmed
1 year ago
The App is not working on Android 9.1 at all. It shows an error notification and forcefully closes the app. Must be fixed ASAP.
Yonas A
1 year ago
Playstore need to have some option to give 0 stars because this application right here, deserve exactly that, imagine being one of the biggest banks In the country and can't manage to have good mobile application in the Era of mobile money, you guys are in the brink of collapse you better make it right real quick or you gonna be 10 meters down to the grave. DON'T USE THIS APP, IT'S WASTE OF TIME.
DAWIT ZENEBE
1 year ago
This app is trash, it's not working for the past 3-4 days. I've to go to the bank to send money to other banks. Plus the app keeps crashing since the last update. BOA as a bank is deteriorating! This has to change.
Bethel Sileshi
1 year ago
The worst mobile banking app! It doesn't load (seems like with the perfect WiFi and data connection it still manages to have network issues), when you finally get into the app, it makes it so hard more than it should be to send money.
Hanna Merid
1 year ago
The app is essentially unusable, it asks to disable developer mode even when it is already disabled and crashes, sometimes it only works with wifi and sometimes only with data, or it crashes just because.......
H. A
1 year ago
I was in love with this app but at tge times it was at its best level at early times. When you start to update and add some unnecessary things to make it attractive but you got it dead. And a lot if your customers are moving on to other banks because no one can wait you for 3 months to fix your errors.
Kirubel Getachew
1 year ago
Developers/ the company takes too long to update the app, and throughout that process, the app is basically useless. We can't send money or even be able to check our account. They even take it down from the Play Store for a while. This whole process usually takes them 3 to 5 days. This is very disappointing. It is an improvement from the previous version of the app, but they still have a long way to go to compete with the likes of CBE. Transferring to other banks sometimes doesn't work.
Brish Kidane
1 year ago
What's wrong with App. this days? it doesn't working properly. 1) it's VERY SLOW & doesn't open. it's very Annoying. 2) most of the time it says repeatedly Please try it again or try it later but again and again it doesn't open or work. 3) repeatedly it says something went wrong then it off the screen. I've updated the App. when it needed but nothing changed. 👉PLEASE if it has some issues with the App. Please fix it otherwise I'm going to uninstall it.
Mr Sanchez
1 year ago
I have a fitayah account, a type of interest free account, and because their system is unable to process anything for people like me I can't see any of my accounts in the account list on any transaction, although I can see it when performing security actions or checking my balance, as such this app is as useless to me as the previous one. Unbelievable