Earl Boyles
1 year ago
Loved this App at first seemed to work great and i paid for subscription. But recently its been missing alot of data even when google fit has the data missing from cardiogram so its the App not my watch or sensors. For instance during sleeps periods i have large amounts of missing data, even with wearing watch tight. But when i check google fit it has no missing heart data. Great concept but seems not even close to being accurate.
Sandra Rodriquez
1 year ago
I just downloaded the app 1 hour ago and signed up for the yearly subscription. I tried getting on the app on my phone, and I got the following error: There was an error starting Cardiogram. I closed and re- opened the app numerous times. I read through the reviews and found that most people were having the same problem. I made the mistake of not reading the reviews before downloading and signing up for the yearly subscription.
Scott Laleman
2 years ago
As the developer said themselves, to access the app's features, you need to sign up for a subscription. That's not a free app with in-app purchases. It's a paid app masquerading as a free app. It came preinstalled on my watch, but after the sham of trying to sign up to use it for free, only to have the same experience as everyone else who had the door slammed on them when they declined to pay, it's uninstalled from my watch and my phone.
A Google user
6 years ago
Really like being able to set HR monitoring to the exact minute interval, but that's about all there is to like about this app right now. Skips random intervals throughout the day for minor data blackouts on the chart. The biggest failing of this app overall is accuracy. According to Cardiogram, my heart rate NEVER exceeds 110 bpm, even though Fit and even Mobvoi tell differently. Please fix this so you can even claim basic functionality for this app.
Ann N
3 years ago
Second review - The cardiogram began working again as it should. It lasted for 6 days this time. last night it stopped monitoring my rate every 3 minutes as scheduled, did not record my rate on the graph, or monitor my sleep. It isn't the watch. It's this app. It is inconsistent and not reliable. I have tried resetting the app, unfortunately that wasn't helpful either. You do not need a premium account in order for this to function properly. Please advise on how this issue can be fixed.
A Google user
5 years ago
Every time I try to update to the Premium Package at the current sale price, the app won't let me. I get a message: ERROR Your order is processing, your item will be available in a few minutes. When I hit OK it says "An error occurred please try again. I've tried 6 times and the same thing. The only reason I wanted this app is for the premium package. I had gone thru the whole order before and entered my credit card etc. but nothing showed on the account and the premium package wasn't activated. WHAT'S UP??? I'd rate my experience with 0 stars if that was an option. It looks like they don't want my money.
A Google user
6 years ago
Worked great up until 2 days ago. Timeline won't show any new graphs beyond 2 days ago. Was this a free trial type app? Update- It had now been a week and the app still won't work. I can still get current HR through the companion app on the watch, but the phone app will not show that it is connected or getting data. I've uninstalled and reinstalled the app, but nothing is working. i really liked this app for the few days it worked. Oh well.
A Google user
5 years ago
I contacted their support the day I signed up for the premium trial and never heard back. Now that the trial is over and I'm signed up for a full year, the app is even less functional. It will not sync with my fitbit. I can't get up to date information. And clicking on any of the "premium" features simply pulls up a popup message asking if I want to sign up for the premium version. I AM SIGNED UP FOR THE PREMIUM VERSION. And I STILL haven't heard back from your support team.
Keith Sanders
4 years ago
During the installation process, I sync'd with my WearOS watch, then the app on the phone wouldn't progress past a screen that demanded that I subscribe to one of two options via an in-app purchase, even though I clicked the "Try for Free" button on the preceding screen. I wasn't able to use the app at all, so I killed it and removed it. Seems like false advertising.
Jessica Honea
2 years ago
Just.... No. Installed it on my watch, installed it on my phone, tried to sync them. The minute you hit decline on the "give me money now" page it dumps you back to the sign up page. I even tried to log in thinking maybe it was done. But nope. There is no x to close out of it. You hit decline, and it completely deletes any progress you've made towards signing up. Will be deleting the app off of both devices and never downloading again
Natia M
1 year ago
I have loved this app, and I do pay for the subscription. In recent months, there have been quite a few glitches recording my heart rate and syncing from my watch as well as syncing activities from Google Fit. I contacted Support, and while they provided various suggestions, all of which I tried, the excuse is now the "third-party apps." Sorry, I expect more from a paid app, and if you can't deliver what you advertise, then don't charge for it.
Shirez
3 years ago
Charged for what was advertised as a free trial and it's already having sync delays. I had the app 20 minutes. Update: Got refunded. So, I uninstalled the app. It was just slow in updating the readings taken with my watch. I don't need this for medical reasons, just for fun, but if I did, reliable readings would be pretty important. Hope you guys can improve.
Amanda
1 year ago
I had some issues with data recording at first from my Galaxy watch 4, but I contacted support and they had me change some settings. Now the app seems to work great, I have heart issues on both sides of my family. So, it's nice to see the data. If you're having issues I would contact support and they should be able to help you. They were super nice and I recommend the app
A Google user
5 years ago
I paid for the annual subscription during their flash sale in December. The features lasted maybe a month, then disappeared. I tried to contact their support and have heard nothing back since I sent the request two weeks ago. If you use this app, never upgrade, you won't get any of the extra features they advertise and no one will help if you have issues.
A Google user
5 years ago
This has been marginally useful in the past but now refuses to sync with my Fitbit Versa 2 despite disconnecting and reconnecting. The app has no trouble-shooting features and there is zero support from the company even if you pay for a subscription. Overall this is a pretty poorly written piece of software. The UI is opaque, once you sign up for Premium there's no way to check on your status, the sync function is very flaky. Overall a great idea with a lot of potential very badly implemented. NOT RECOMMENDED.
A Google user
6 years ago
Not that useful if you already use a health monitoring app. It takes a while for the data to load, whereas I can see it all automatically on my Fitbit app. Also, it doesn't load all the data from my Fitbit watch & app, like sleep data. And I didn't even try to plug my birthdate in because it wants you to scroll back one month at a time from today!!! Why wouldn't they make an option to just TYPE it in?! Not very functional & very redundant.
Beckie Smothermon
5 years ago
The app itself was great. I'll continue to use the free version. I paid for the premium, it never activated. I sent email to support. It's been 4 months and there has been zero response from Cardiogram support. I'm disappointed because I needed to have the ability to send data to my doctor. I've been patient, but after 4 months of no follow up, I cancelled my subscription early. I don't want to forget when that auto-renew comes along.
Michaela Trelby
1 year ago
I really want to love this app. It tracks my heart rate FAR more specifically than my Fitbit app does, which is so important for my needs. I can see every little spike and drop in my heart rate, even if it only lasts a minute. However, the app itself is glitchy, frequently will not open at all without restarting the app multiple times, and when I do get it open, there will be gaps in the data, as if I had taken my watch off, or it will refuse to refresh collected data. Not worth a subscription.
Chris Carnevale
1 year ago
Worked great year one. Since August 2023, App does not track unless manually pushed to do so and only records for that moment. Customer service tried to help, but un successful. Re-installed, restarted, etc., etc., All settings checked for correctness per cardiogram instructions. All good there. Still no auto record...continuing to have problems w/ app. Despite 2 customer service troubleshoots, still does not record or connect , at best intermiitently. Can not recommend.
David Campbell
11 months ago
This once was a fine heart rate monitoring app. I have been a premium user for 3 years. However, now, this app does not function correctly with Samsung watches. There are workarounds, however, the fix causes severe battery drainage. Loving the app I even took the time to write to them. I was told they know there is a problem with Samsung watches. I had hoped given some time they would fix the problem so I could get back to using an app I loved. Sadly this has not happened, please Fix.