CBP Border Wait Times

A Google user

6 years ago

i have tried using this app several times and is garbage. the times never match the actual. like now have waited at a border for 2 hrs knowing it will take 2 more from this spot and the app has said 75 minutes since the beginning.

Daniel Jacobson

3 years ago

My feedback to the email bounced. It was: The feedback button in the app doesn't allow people to leave written messages. So here is your feedback: on Google Play you should say that this app is only for land borders and not for airports.

A Google user

5 years ago

This new app sucks. Most of the time will not upload. The wait times are not easily updated. San Ysidro only shows the one crossing for pedestrians. You cannot choose between east or west crossing. Horrible. Old app was much better.

A Google user

6 years ago

This app is so inaccurate, i relied on this and it has failed me almost everytime, like tonight, it said at 8pm 30 min wait, so far from the truth its pathetic, more like an hour and a half. sometimes it says 30 min and there is no line at all, i wish it was more accurate. i wish there was one that was at least closer to within 15 minutes. i gave it the benefit of the doubt for about 3 months now but it is just way off.

Kelly Lynberg

4 years ago

It's Great When They're Honest ... ... not so great when Border Patrol doesn't tell the truth about how long the wait is. The times for General Lanes at San Ysidro are accurate or overestimated (meaning you get over faster than the app estimates) about 75-80% of the time I've used it; it's the 20-25% of the time that the times are dramatically under-reported, causing wait times of one hour ++ longer than estimated, that really SUCKS. Still, it's a very useful tool and I'm glad it exists.

A Google user

6 years ago

This app used to be useful but now I can't get it to work after recent upgrades. Friends who have iPhones get it to work. I have Android so that may be why but all I get is Data Not Reachable error message saying the site is having technical difficulties

A Google user

6 years ago

No update since 2018.. multiply Calexico wait times by 3.. They're not slow, it's just too many people crossing over.. Andrade could use more lanes to keep up with the yearly increasing amount of people and vehicles crossing over.. Overall the CBP officers are doing their job and are always professional. the one star is for the app. not the agents..

Laura E.

1 year ago

Wildly inaccurate. I am probably still waiting to cross the border as you read this.

A Google user

6 years ago

I could only choose one port of entry but I use all, including Santa Teresa por of entry and your lane waiting times are ALWAYS inaccurate. If there's going to be an app for your crossing lanes somebody should accurately be keeping track and actually post current, live waiting time.

A Google user

6 years ago

The wait times are not remotely close to being accurate. This application has been a total waste of time lately. Always has error messages aside from not being close to accurate time wise. Would say don't waste your time or phone storage on this app.

Gail Kapusnick

3 years ago

Unfortunately, I have to rate this app one star because the information about the hours of at least some of the ports of entry are incorrect. This should be the simplest thing to get right, and the fact that no one can be bothered to correct those things makes every other bit of data on this app suspect.

A Google user

6 years ago

I used the older version constantly. Everday and it was a 4 star. The new version which I updated to. Won't even allow me to access any information at all. I get an error message that it's collecting data and that's it!! I have Uninstalled and reinstalled several times! Damn app doesn't work.

mark n

2 years ago

Inaccurate information all the time. Wait times are usually off. San Ysidro Pedwest Crossing has been closing at 2 p.m. for months now, and the app still shows it's open 24 hours. I wasted an hour getting there and finding it was closed, then backtracking to the main Crossing. Very disappointed.

Sean Eppers

2 years ago

Worthless app, roll some dice instead. I used it just yesterday and was told the Peace Arch cruising had a 30 minute wait and was barely in the "yellow zone" on the color code chart. I waited about 5 hours to cross and checked the app throughout that ordeal. It updated every hour and never moved out of the yellow but did move to 40 minute wait. Reality and this app do not intersect at all.

Rick Johnson

3 years ago

Crossed in Port Huron. Wait time was listed as 10 min. When I got there it took me 1 hour to get to the toll both just before the bridge. After going past the toll both the app posted time was correct. What's the point in using the app to determine fastest boarder crossing if the app does not take the toll both wait times into consideration. Makes the app kinda useless.

Steve S

1 year ago

Decent app design but wait times are not accurate. The times are NOT based on actual traffic, only historical times from previous years, which they don't immediately tell you in the app. Better to trust the signs you see headed to the border vs this app.

Karma Bite

3 years ago

Through number of years of experience using this app. Their times are off as they post. Most of the time. I added one extra hour to their estimated time. I was right. Only few times. Their wait time was very off. Like saying 2 hrs wait but in reality it was 20 to 30 minutes and one time it was 5 min wait. They need to work hard on their waiting time much better. All their stats are based on last yr traffic. Which doesn't make sense due to border crossing closing and COVID. Don't trust the app.