Daman
June 15, 2024
More About Daman
- The option to select your preferred language (English/Arabic)
- Book an appointment with a doctor in your network across the UAE
1. Search for providers and doctors based on availability, network coverage, proximity, and language preferences.
2. Book an appointment directly from the app once you select your preferred medical provider.
3. Reschedule or cancel any appointment directly from the app.
- View and download digital insurance cards
- One-click access to Daman's 24/7 customer care
- Easy claim submissions using your smart phone
- Locate nearby network hospitals and clinics on a map
- Schedule of insurance and health policy coverage
- Pre-approval tracking for medical procedures and pharmaceuticals
- Simply manage your claims
- Basic insurance renewal
Existing My Daman members can log in instantly using their username and password. Download and activate the app using your mobile number and ‘Get Started’ today. New members can quickly sign up and use our electronic services on the mobile and website with a single username and password.
For any technical issues or feedback, please call us on 800 432626 or email us on [email protected]
We welcome your feedback and hope you enjoy our app.
National Health Insurance Company-Daman
Latest Version
11.6
June 15, 2024
Daman Insurance
IT Tools
Android
927,008
Free
ae.damanhealth.daman
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User Reviews
A Google user
6 years ago
Very poorly designed application. There is a major problem pertaining to uploading claim images for both camera and gallery options. Once you upload the images the software automatically compresses hi-res images to ultra blurred almost unreadable output. Even if you proceed with those uploads the claim agent will reject the claims & one has to resubmit through other channels. Iphone application is better as the images don't blur as badly as Android version. Why do you want compressed images?
Netra Kaikini
5 years ago
App is user friendly. You need to introduce a live chat assistance as it's not easy to get through to your team on the calls and if the calls come through, it's not easy to get information easily from them except for standard responses.
Yusuf Bayrak
1 year ago
It covers many details but the customer service does not respond at all. They always write we will contact you shortly,since 25 days no response.
Ian Mines
2 years ago
Very poor app, hardly ever works, unable track claims as always receive message saying services are unavailable. Pointless. So just completed the update gor the app and same problem, amazing how all other services on the app work except the option to track a reimbursement of a claim. You have my details and I can be contacted anytime, absolutely no point contacting for follow up as the customer service in non existant.
ASHISH SALUJA
1 year ago
Not very user friendly and smooth
Wael Shoukry
1 year ago
Updating review: got worse after the update. Keeps logging you out, Reimbursements disappear, Whatsapp service doesn't work.
Bhupesh Arenja
1 year ago
Very user friendly app for any type of customer
Rhone Kutamura
1 year ago
Same experience as mine, like when you need to talk to costumer service for some clarification as I badly needed before it took 15 minutes waiting for someone to pick up the call.
Abdul Hameed M
1 year ago
Very user friendly application. Simple and easy. All information is very clear. One of the best application
S Alfaheem
1 year ago
Once you leave the app to read the OTP, the App resets abd you cannot make the payment anymore! Please fix the system. Uploads for claims are fine. The main issue is with renewing Daman policies
Karan Ajmera
1 year ago
Very bad experience with Daman Customer service team. I have been following up on my request since last 1.5 months and they keep saying there will be a call from their team but nothing.
Aamer Shah
3 years ago
The app becomes unresponsive if you click on any form more than once sometimes. The app and the company has no customer support system. Only option is to call and mandatory wait for 4 to 5 minutes. Only because every option plays the same message in a very slow pace. This is a typical organisation that is committing fraud by avoiding customer calls.
Abdul Azeem Khan
1 year ago
Exceptional and outstanding response every time.
Wasif Zafar
1 year ago
this help me to track my pre approval request and also help me to get my daman card too loved it great experience.
khalid khalil
1 year ago
Very useful and helpful for follow up on medication and appointment with doctors.
Michelle Salem
1 year ago
It keeps logging me out, and most of the time the texts are invisible! Its horrible application to use or navigate. The worst application and very bad customer service line, I called to get someone to talk to, and this machine lady kept talking and talking without giving me any option to dial to talk to a normal human being. This is not advanced service, this is very frustrating that we cannot even reach to you.
Haitham Mohamed
1 year ago
Horrible! The development team is bad ! Making a payment is almost impossible! . If you open the message to get the otp from credit card , the portal closes and transaction is suspended for one hour !!!!!
Mignon Judy Nel
1 year ago
Nice app and easy to use. The only thing that doesn't work for me is the sharing or download option on the documents.
izhar khan
1 year ago
I wasn't expecting such High standard hospital like burjeel, my medical coverage was enough for me to do the needful tests and medicines. I am very much glade to have such a good health insurance. Beyond benifitial. Very much satisfied.
Corrine Pretorius
1 year ago
The app does not get updated. Things that have been approved are still saying in process. It's very confusing and continuously phoning the help line takes hours sometimes.
