Disney Cruise Line Navigator
June 06, 2024
More About Disney Cruise Line Navigator
When you’re on board and sailing: Explore your ship from bow to stern with Deck Plans, learn about the ports you’ll be visiting with My Itinerary, easily view both favorite and booked activities with My Plans, and make the most of each day with access to your entire cruise schedule, which includes daily activities, entertainment listings and even restaurant menus. Plus chat with your friends, family and shipmates with Onboard Chat—one-on-one or in a group!
To use Disney Cruise Line Navigator, download the app and use it in many ways at home. Once you’re on board, simply connect to the ship’s Wi-Fi network—complimentary to app users only—and enjoy your cruise!
AT HOME
Get Ready to Cruise
· Retrieve your reservation so you can review details including required documents, make payments and more.
· Use My Online Check-In to fill out your cruise documents and register kids for youth clubs.
· Explore activities and entertainment.
· Book your favorite activities, including Port Adventures, Adult Dining, Onboard Fun, Spa & Fitness or Nursery.
· Keep or change your dinner Seating assignment.
· Add or edit Vacation Protection Plan and Ground Transportation.
· View your Air Transportation.
· Make Special Requests, including requests for special diets, accommodations for little ones, celebrations and more.
ON BOARD THE SHIP
Enhance Your Experience
· View onboard activities across your entire voyage.
· Plan your day, from shows to shopping.
· Review your ports of call and at-sea days.
· Read details about activities that interest you.
· Check menus before dinner—kids’ menus too—and easily access your dining schedule.
. Check out the latest offers and specials.
· Save favorite activities in one convenient list.
· View booked activities, including Port Adventures, Adult Dining, Onboard Fun, Spa & Fitness or Nursery.
· Find Disney Characters throughout the ship.
· For assistance, visit our new Help Center.
Know Where to Go
· Explore your ship deck by deck, from bow to stern.
· Find locations of the activities you want to do.
Stay in Touch
· Use Onboard Chat to stay connected to your family, friends and shipmates.
· While aboard your cruise, chat one-to-one, or with multiple friends and family members at once.
· Use our wide array of Disney emoticons to express yourself as you chat.
Download the Disney Cruise Line Navigator and get started!
Note: Onboard Chat requires you to provide your full name, stateroom number and birthdate in order to use it. Children should always ask their parent or guardian before using Onboard Chat. Control access by children with the permissions feature.
Privacy Policy: https://disneyprivacycenter.com/
Children’s Online Privacy Policy: https://privacy.thewaltdisneycompany.com/en/for-parents/childrens-online-privacy-policy/
Your US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/
Terms of Use: https://disneytermsofuse.com
Do Not Sell or Share My Personal Information: https://privacy.thewaltdisneycompany.com/en/dnsmi
Latest Version
5.24.0
June 06, 2024
Disney
Travel & Local
Android
845,717
Free
com.disney.cruise.sept_goo
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User Reviews
Adam Joseph
1 year ago
Like all the events/times/locations listed. Messaging app (texting), for family members is great. I remember the days of the paper navigator and it was user friendly as in, the listing of events was easier to see in 1 big page. I'd like that option to view it differently, if available option. Lots of great info about excursions and ports of call. Notifications for saved events is another good aspect.
Paul Forster
3 years ago
Good idea, but very poor execution. It CONSTANTLY gave incorrect info, both wrong dates, even for big events like one of the evening musicals, and times. It was often giving us reminders 45 minutes after things happened because of a time zone change that our phones recognized, but the app decided not to for no apparent reason. It could be a good app, but it's so so unreliable that I really found it frustrating and would rather not have had to use it.
A Google user
6 years ago
July 2019. This app has improved a lot. It didn't crash once and all my previous complaints have been addressed. It would be nice to be able to add people to your chat contacts by tapping instead of entering their chat number. It is great that you can also view your reservation and port adventures when not on board. This is much better than just the countdown.
Justin Dawson
1 year ago
Was a great way to show what was happening on the ship, look at menus ahead of time, maps etc. But group chat messages were unreliable, most of the messages didn't make it to my phone, and a only a few made it to others. "Uncharted adventure"(explore the ship game) wouldn't work on any of our phones when we tried to match the stars in the telescope viewer and the learn more /having trouble screen was seriously broken
A Google user
6 years ago
Updated - 3/19 - used the app during our cruise this week and the app worked PERFECTLY!!! EXCELLENT reference tool for ship's itinerary! However, the app crashed several times due to the chat feature. The chat feature also does NOT have any notifications for new messages, causing you to miss messages. Adding a sound or vibrating feature would help alot!! Over all, this app helped ALOT with keeping you aware of all the activities on the ship!!
A Google user
6 years ago
Nice app. It worked when connected to the ship's wifi but be aware you'll be prompted to sign in to the ship's wifi service - and you don't need to for the app to work. Just having your wifi on and connecting to the DCL Guest SSID is enough and no further web portal authentication is needed, in my experience. The messaging feature did not reliably work; keep the wave phones handy. Notifications (kids self checkin out of activities, etc ) can't be cleared. You'll receive alerts again and again for messages you've already read. The activity schedule was top notch though. We never missed a thing. Editing to add that to select a date you MUST tap through a calendar one month at a time. Not cool if you are selecting a birthday from 1970
Erik Pritchard
3 years ago
Overall very useful. The "texting" feature was highly useful. There is no internet on board, so being able to message family members via this app was very useful. Other useful features like seeing your itinerary and available activities was also helpful. Getting off the boat was kind of slow; would have liked a "now you go" indicator in the app.
A Google user
6 years ago
We used to be able to see the countdown without logging in, but now it's a hassle to have to log in repeatedly. The characters are fun, but the end of the countdown is anticlimactic compared to the fireworks from before. Notifications are spotty for some users. Filters are also a hassle to repeatedly apply. Overall the app is helpful, but navigation can be improved.
A Google user
5 years ago
Much better than a couple of years ago. Now has better itinerary information. Could actually get by without the paper navigator now. Took two stars away because Android version of the app (at least on a moto x4) has a major usability issue: when looking at activities, half of the screen is taken up by an image representing the day, leaving only to to view a couple of activities at a time as you scroll. This issue doesn't exist on iOS, where the image goes away when you scroll.
A Google user
5 years ago
This app has all the information you need on the cruise, in the strangest navigation you can imagine. There is a disconnect between the personal section and the guidebook section, with unclear navigation between them. Any reservation planned are totally separate from the schedule, and favorites cannot be shared between users. The app also requires a connection to the wifi, which does not stay connected due to no internet access. A few other things are also located in extremely weird places.
A Google user
6 years ago
it shows you activities based on the time in your phone. This sounds like a good idea, but when you're constantly changing time zones and your phone doesn't update (or update correctly) to the right time it causes some usability issues. I did like that I could see the menu for each night at each restaurant even after we ate there. The messaging system from app to app is super slow. Messages between my husband and I were getting delivered 45 minutes after we sent them.
A Google user
6 years ago
Texting feature is great ... when it works. The texting feature is the reason for 2 stars. Everything else was great. Unfortunately, the texting feature failed constantly. We had 11 in our party (7 with phones) and it would fail across devices (Android and iPhone) at, seemingly, random times and proved to be the most frustrating part of our trip. When you have a large party changing plans frequently, it's nice to know where to meet up.
Earl H
1 year ago
I just finished my first cruise with Disney on the "Dream". I wasn't able to link my (by Bluetooth) Band+ to Navigator app before or while on board the ship. I'd recommend not getting Band+, but just using world card (supplied upon arriving on ship). You need this card for disembarking and embark back onto ship. The cruise line won't accept the Band+ as identification to exit and enter ship. The app was slow at times to deliver text messages, to those in your group, for communication.
Jeff Citron
1 year ago
The only reasson I give it 4 stars is it seems like it was designed for only Apple phones in mind my kids never had an issue staying connected to it but me and the wife who have Android (Samsung) had a hell of a time with the App when it worked it was great it was just the issue of getting it to work on a daily basis. Aside from that it did keep you in the loop on all ship activity and special announcements. The daily Reminders were great option (when it worked).
Hyungjoon Kim
1 year ago
Connection to the wifi on board was atrocious, but that still doesn't excuse the app performance and reliability issues. It's a coinflip whether the messages get to the recipients, and bring trained on this unreliability makes us miss notifications in the rare occasions when they do arrive. Probably will be worth putting the developer team on a cruise so they can try their own app.
Roberta Zimmerman Holland
1 year ago
The messaging portion is not as reliable as I had hoped. I would get messages 30 to 40 min after they were sent . However, loved the ability to see what was on my itinerary at a moments notice. Also as I am a pretty picky eater, the ability to see what was on menu of the other restaurants was extremely helpful!!
Ryan Dybala
1 year ago
Once you get logged in, it's fine, albeit a little slow. But logging in is a whole other issue, in and of itself, even if you have biometrics turned on. First it'll ask you for your password, even with biometrics on, then it'll scan fingerprint/face, then it'll ask you to scan again and even if successful it'll say "something went wrong" and make you enter your password, and then it'll scan a third time anyway.
Edie Richardson
1 year ago
The app was slow at times, I was kicked out in the beginning after I created an account. I had to create another account because I was not found under the original acct I created. While onboard I was asked to reenter my information again to connect several times to get to my plan and see my reservations. The app needs to be more robust to handle the volume. So far, the cruise experience was awesome and definitely will come again, with my grand-twins.
Jubal Slone
1 year ago
Using onboard Wi-Fi is a nightmare to set up, especially for HUNDREDS of dollars. The app doesn't have a search, and most features are buried beneath countless confusing menus. The app is fast enough, but it will slow you down at every turn trying find menus, showtimes, and more. Like most official Disney apps, it seems like a committee designed it and the technical leadership has never used the app. 👎🏼
Tobias Champagne
1 year ago
Great idea, but has some issues. It's cool because you can manage everything from the app. As well as message your party or new friends. You can look up activities and even get help right from the app But connectivity problems made it a giant pain to use. Sometimes all of my scheduled activities wouldn't appear, and after reloading the app they would be back. Sometimes they wouldn't come back and I would have to ask others what dining room I'm in.
