Ecwid Ecommerce

Juni Queen (Ruby)

1 year ago

I definitely recommend this app for your business, it's easy to manage and it works great! I had Shopify before and it just wasn't it for me as I like things more simple and easier to manage and that's exactly what this does, on Shopify my website would always get slow, but on Ecwid it's always fast, good looking and easy to manage, there is only a few things that I do wish, is that we could customize the SHOPPING BAG and add custom font and maybe a custom landing page like a blog or something.

Willow Creek Resin Co Resin and Acrylic Artists

4 years ago

So far I'm pretty satisfied. I would like to see video options added for listings though. Etsy now offers this option and I love it! A short video offer customers a more detailed view of the product. Since I'm trying to move away from Etsy eventually. Ecwid quite possibly will be the route I go but the video option is definitely a must for me.

M S

5 years ago

The app is super easy to use. I especially like the snapshot of stats on the front page. Otherwise, you're able to adjust mostly everything you necessary to maintain a store. I also appreciate the links to blog posts. They have really helped me find educational information to help me improve my store. Ecwid is a great platform!

Tulkas Valar

4 years ago

Use the app for an online business, absolutely makes almost everything easy and seamless. Ordering system is good and the ease of use for the platform anyone can understand. Only issue I have is that the link to clover doesnt update the inventory as quickly or as accurately as I need. Hopefully they fix that soon and when it happens definitely 5 stars.

M D

3 years ago

Without a phone number for customer service and everything is through email or chat isn't good. I'd rather talk to someone on the phone when I'm trying to troubleshoot or need help with my account. It's alot easier n convenient that way. Instead of sending lengthy emails or chats. Checking my email for an response to a problem or concern about my account is definitely not on my daily list of to do things. It's an inconvenience

A Google user

6 years ago

Exceptional service. Very easy to setup if you have an existing site and simply need cart functionality. Four lines of code, copy & paste to your site and you have a working cart. It's honestly THAT simple. My site is pretty basic, but I am getting good conversions thanks to this product and the lovely folks at Ecwid. Hands down the developers at Ecwid worked hard on this. Just wish customer support was a bit more responsive.

Lucy Harrelson

5 years ago

So user friendly! Very intuitive interface. Love the functionality. I just needed a store front without all the the plug-ins and doodads. This is perfect! Highly recommend. Also, customer service is fantastic! I had an issue with connecting my custom domain--ecwid customer service walked me through how to make all the changes step by step.

A Google user

6 years ago

easy to use. my only complaint would be that although the app contains all of the functionality of the desktop dashboard some of the store editing commands can be hard to locate. i.e. adding a discount coupon can be done on the app but it isn't clear to tap and hold the pencil icon to edit the coupon values (code, users, valid dates, etc)

Amber Lacy

2 years ago

As someone who isn't tech savvy, I was dreading the process of setting up my website. After trying a few other website builders I finally found Ecwid and it was a godsend! I love that there's a bunch of ways to customize, or if preferred, an easy quick set up function. It's beginner friendly and there's helpful articles and step by step guides. The first 10 products are free. If you want to list more than that and unlock things like adding your own domain, the pricing is under $15 a month :)

A Google user

6 years ago

I've been using Ecwid for my retail store for a few months now, and I'm really pleased with both the functionality contained in the app, and the performance. I do sometimes use my laptop, but find myself using the phone app to run my store more than anything. It's easy to update inventory, pictures, review and pack orders, etc. on the go. I also live in a rural area with bad internet and cell service, and the app functions well even in poor service areas.

A Google user

6 years ago

great for making small adjustments to your products on the go. The only problem I have is when you make adjustments to your product description it gets rid of your text format and makes one big block of text so you will eventually have to go back into the website version and fix your text formatting. Otherwise if you're just making small edits to your pricing, quantity, or product options this app is great on the go!

A Google user

6 years ago

It's been many years since i developed websites, it's a lot harder for me. I've been spending most of my MANY hours reading and trying to catch up. Oh but their support people are GREAT!!! I'm still having a lot of problems grasping this (I'm just plain old now, but I can't afford much to hire someone to do this for me) , but it's so good to know that they are there for me when (not If), I have another issue!!! I changed my mind many times, but I think I'll stick with Ecwid!!! Thank You Ecwid!

DseL (DseLForcE)

4 years ago

App is horrible. None of my shipping costs are shown that I have already set up on the web version of Ecwid. Lists everthing as global, when everthing is already set for flat rate. There is no dark mode, which is an instant deal breaker for mobile. Also, send email link is dead, it will open up your preferred mail app, but doesn't populate the To field, so no way to even send an email. Think I'll just stay with the web version on pc.

A Google user

6 years ago

Love it. Refuse to use any other. Easy to use and navigate. Support is always available. Editing my review and removing 1 star. Although the app is continuously improving. I will admit it is bothersome that it doesnt allow the ability to ship directly from the shop. No on wants to pay another app to pay more for shipping. This leaves just 1 option for accepting payments from customers which isn't so great. Sorry guys

Shane Scott

1 year ago

Something they don't tell you about is that this mobile app requires a subscription for after about a month. Doesn't say this anywhere in their free plan or mention anything about the app in the paid plans. Mentions a branded mobile app for your storefront, but that isn't what this is. You don't know you're on a "free trial" until about 3 days before the end of it when they email you about upgrading. Such a shady business practice. & yes, you can still use their website, but that isn't the point

perry lloyd

1 year ago

This place beats selling on Etsy, Shopify and eBay. I mean the ease of use to build a simple website it astonishingly easy. I did it all from my phone and it even looks good on a web browser! Fair price for upgraded accounts. If your making money, $20 isn't a big fee. I made a mistake and accidentally purchased the upgraded account twice in the same day. And they were pretty quick with making sure I got my money back. Extremely responsive in email. All around good people to work with.

Mark

1 year ago

Update 7/25/2024 The app doesn't work again. It doesn't notify of any new sales. Very disappointing Update 7/1/2024 The app was updated or so. It works now! The app now shows a notification when there is a new order. It is very exciting sound and to see when you receive that on your phone. I really like the service and the app with no complaints. I did run into a few issues, however after contacting customer service they were quickly able to resolve.