EZ TAG

Darren Mccullough

3 years ago

This app is no good AT ALL! Everytime I try to login to pay or view my account, it say my session is expired or to many login attempts. Please fix it.

erica thompson

3 years ago

The stupid timer to unsusspend is not enough time when you kick out the card on file. It takes too long for it to go to each page and then times you out. I have done it 17 times this morning and still can't get it paid. Not happy

Montreal Gresham

3 years ago

Almost as if the app is glitches on purpose so that you cant add that lil $5 till you get paid or whatever. As if it glitches till you have to pay $20. We all agree after that $20 forced payment the app some how is flawless and logs you in always no problem.

Juan Carlos Rocha

3 years ago

Soo bad it logs me out and says my account is locked for multiple times when I type in the correct password and username once same thing goes to their website they both need to get their stuff together that whenever that happens I got to call their office phone the 281

Andrew McLeod

2 years ago

This is a faulty if not downright fraudulent app. I already have an account online with them, but the app wouldn't let me log in using my current username and password. I called the EZ Tag store and the employee there said my username and password should have worked. She couldn't explain why it wouldn't.

Shelby Davenport

3 years ago

The app AND the website never work. It is a pain in the butt every time I have to pay because if I'm not locked out for nonpayment, then I can't log in or reset my password. This is unfortunately right on par with how Harris County and the state seems to be handling a lot of things.

lgriller

3 years ago

I definitely don't recommend this app if you have a rental car. I got charged twice for the same tolls. 1st time with Ez Tag Express, then 2nd time by Avis. Rental companies don't acknowledge EZ Tag and will charge you anyways

Tianya White

1 year ago

This app never required 3 layers of verification!! Why bother having a login if we also have to verify not being a robot AND select stupid matching pictures?????

michael johnson

2 years ago

It really SUCKS when you pay full price for inconvenient travel on the beltway between 225 and I-45 for construction and traffic problems for MONTHS now! Everyone should receive some kind of a fee reduction or refund for the incessant inconveniences the toll road authority has created and has miserably failed to improve!!!!!!

Heather Morse (LostAiko)

2 years ago

The app was fine until now, when I'm trying to log in the app freezes now I'm stuck on the page where I have to copy a code and unlock my account just to pay but non of the information is coming up it's all blank.. I have tried to uninstall the app and reinstall but it's the same issue

Lisa Pool

2 years ago

Their system is set up to scam you. Causing toll violations. High fees and fines. You can't maintain an account if you can't make payments because they block all your payment methods. Customer service is absolutely no help. I don't know who to file a complaint with but maybe the Texas Attorney General is a start.

Jamal Qureshi

3 years ago

Worst experience on this app Does not seem to remember user and pass My account keeps suspending because I can't see my charges on time To unsuspend an account is a great challenge because you get less than a min To memorize the code as it doesn't let you copy it even though it has the icon to do it And you have to fill out all details and card info and review and submit in the required time otherwise it kicks you out and you start from scratch again Fast thinking is a must! Terrible!

Joshua Zeegers

1 year ago

The customer service and convenience is really nice. I accidentally ordered an EZ TAG for my rental car. When I needed to return the rental. I sent them an email to cancel the plate. And they just called me to confirm. I recommend using the EZ plate option for rental cars. God bless Texas!

Deirdre Price

1 year ago

The app double bills you. I paid in full, and then 2 days later, it showed the balance wasn't paid. Please stop stealing money. I didn't go through a 100.00 dollars worth of tolls in one day. I had to pay it you won't let anyone view the bill until after the balance is paid and you are the ones at fault

Wayne Sutter

1 year ago

Handy app to view transactions and balance while on the road.

Angela Denney

3 years ago

I travel a lot and it was easier to use eztag for a lot of places rather than waiting in line to pay each time passing. I have had no issues using this app or the website. So many times I have rushed to add money right before passing with no issues. Plus about it for me is it is good for Texas, Oklahoma and Kansas. Easy to add and remove vehicles as well.

Jamie Hogan

3 years ago

I'm visiting Austin and getting a rental car. This app allows me to add a rental car's license plate to this account so that I can bypass the extra charges from the rental agency for toll roads (rental agencies charge a daily charge plus actual use charges). GREAT for renters!! The fingerprint log in on my Android phone works perfectly! Very convenient.