Kim Teolis
4 years ago
App does not work. I installed it, downloaded my file to fax, and the send button would not illuminate to even complete sending the facts. I contacted customer service. They ran me through some troubleshooting and suggested that I uninstall and reinstall the app. After paying for a weekly subscription at $9.99, I was not able to even send one fax. I canceled immediately and ask for a refund and got no response.
vinesh curtiss
5 years ago
Much more efficient than purchasing a scanner for home. Also serves as a file folder to always have with me. Extremely practical for a small business or just a busy person who hates the clutter of paper. Hasn’t had any meltdowns, is always ready and the ads on the app are discreet so you can still get the job done without flipping through the constant pop ups that some other apps have. Great deal for a free app!
A Google user
5 years ago
Too pricey for what you get. Be prepared to spend a minimum of $9.99 to send a fax. There's a per page charge but you have to fill up your bank and the minimum is $ 10 to do so. Yes you can send images as a fax but you can't merge them together through the app to send two images on one page. They charge you per page so that explains why. There's edit feature, but when you select it you can't edit anything, you can only preview the fax page.
Elad Noslo
4 years ago
***** DECEPTIVE***** After 7 weeks I found they were charging me a weekly subscription fee. I would have never signed on to such a ridiculous subscription. I thought I was just paying a one time fee to send a one time fax. They also make it difficult to cancel your subscription. There is no option to do so in the app. You have to go to Google play store to do that. There are other apps out there that will do what you need without all the deception. I have my bank involved. SCAMMERS
Camille Woolf
5 years ago
I'm actually stunned that a free app, (though you have to buy credits approx .40/page) works so well. Close to the Canadian border and needed to print some permits to cross, the convenience store had no access to a computer but had a fax. I was able to print out all 18 pages from PDF in one fax, and my dog's vet records for under $10 bucks. Didn't take forever and you get a confirmation when it's sent. Easy peasy. Recommend without reservations.
uycgko qofkmp
5 years ago
I love the app for the way it works and stores the information neatly and super organized. Price of subscription for full app is quite expensive for what it is and what I need it for You should offer to option one such as a subscription and second option $2.99 at to purchase for someone that is just looking for basically for better words a digital filing cabinet on his phone.
Erika Nola Morgan
2 years ago
Way better apps out there that are not nearly as steep in their pricing. This one is over $500 a year on a weekly basis and I never recieved any of the incoming faxes. There is no trial period either so a waste of money when you pay to use it to find that incoming faxes aren't working. The support messaging is also defunct but they tell you to use it when I've sought help. It's there but not functioning. Myfax has a free trial, and it works both ways and for a 30th of the price plus support!
A Google user
6 years ago
It makes me feel like I'm using an actual fax machine. Because everything can be done easily by the app. Flexible and comfortable using it. Moreover, it can be input every fax you sent before to the app within a minute. In addition, it has a feature to track the faxes if they are delivered or not within the app which is nice. The best Fax app around the world!!
Drew Hamilton
1 year ago
Terrible, have to buy a 1 week plan with unlimited faxing for 15 bucks to send a single two page fax even though there is a 0% chance I will use it again after this. If you need to send faxes all the time it could be fine but most people only need to send the occasional one less than once a year. I uninstalled and went out of my way to make this review because I hate these predatory pricing schemes.
A Google user
6 years ago
The app was rated highly so i downloaded it to send one fax away from my office. The process was straightforward... until i got to the confirm screen, then got hit with a $29.99 "option" for 2000 credits. 1000 for $19.99 (15 cents per page) best value. No thanks. I opted for the extortion rate of $9.99 (40 cents per page) for 250 credits, that will remain unused. But it did get the job done. i don't know how the fax quality is good the receiver. but it was confirmed in about 5 minutes.
Seth Dutschke
2 years ago
This app was amazing when it first launched. You bought credits and then used those credits to fax documents via the app. The interface was simple and easy to use. Last week I try to fax a document and I was met with a warning that I needed to buy a subscription. I still had at least 90 credits. They disagreed with me and said I needed a subscription to utilize their app. I was never warned that their business model was changing. This company/app is not worth your time/money.
Rachel Maes
5 years ago
I paid to try to send something but my fax failed to send. I was not credited back for the loss and there is no option to try to resend the fax or any buttons to find out information on why it failed to send. You can get an email of your info, but they only give you a zip file of what you sent. Money wasted. Overly simple. Not enough functionality.
Sarah Cordrey
4 years ago
spent a couple hours cropping doc photos to get everything ready and got all the way to the end before I found out it costs $10 a week. If I had known that up front it would be completely different. But I didn't have a choice to shop around at that point as I had already spent so muh time putting this one ridiculous fax together. the app seems to function fine, but $10/week is a steep fee to save until the very end after the consumer has done all the work.
Leila Kladnjak
3 years ago
If I could give zero stars I would! I am not sure where all the five star reviews came from. In order to send pages, I had to choose a subscription first, so I chose 1 week for $9.99. I scanned all the docume ts and tried to send them and I got "error" message. So, I contact the customer service and told them, and they said they have technical issues and it will be sent when they fix it. They had no issues in taking my money. Don't get this app. It's a scam!!!
Manuel Medrano
5 years ago
Really good app but, I really wish it allowed me to view a receipt of documents sent instead of just a message saying it went through. With faxes, it's really never certain how many pages went through, so I would like to see a bit more confirmation, like a pdf file of all docs sent or something like that in future updates. Also, being able to create an account would be nice. Something I can attach my email with, & keep a personal log of sent & received faxes. Other than that, it's quite useful.
A Google user
5 years ago
Did what it said it would. Went with the flat 250 credit option for $9.99 or .40 cents per page and thought that was fair for my needs. They have better packages as well if you really fax that often. I typed in the fax number, took photos of my documents, reviewed and sent. Was notified when the documents were successfully delivered. I don't have confirmation they were received but I trust they were. If they were not I will update the review. Easy to use, no monthly contracts etc. Easy to use!
Anthony Ruiz
4 years ago
CAUTION: ROBBERY! I bought credits before they decided to get rid of the credit-based system for the new subscription-based system, so all the credits I had on my account were lost after the change. I asked for a refund or free subscription, and they refused almost immediately. "When subscribing to our services, you agreed to our Terms & Conditions and proceeded with a purchase." Keep in mind I never subscribed... I'm sure there are much better fax apps on the market that don't rob the user.
Jasmine Gramling
1 year ago
SCAM! they say you get a free trial but immediately sign you up for an additional plan that charges $181 right out the gate. Do not use this app. EDIT: The developer has responded below saying they don't have a plan that charges $181. Thank you for allowing me to correct myself. I was charged $181.46. Hope that clears things up. At my time of purchase, ifax offered a free trial period yet I was immediately charged. I would attach screenshots if possible, but I digress. DO NOT USE THIS APP.
M Shakib Asghary
1 year ago
The app makes it look like it's free but doesn't show charges until you try to send fax. The UI is designed intentionally to be deceiving customers. [EDIT] developers replying to this review are sneaky by saying that downloading app is free, like duh! Who pays for downloading an app? It's deceiving when you put the pricing at the last minute and doesn't show fee upfront before filling up all the fields and uploading documents. I wouldn't trust them with anything. Shady
Rochelle Lamb
1 year ago
It is advertised at this app is free, but once you download it, it asks for subscription and then after you subscribe or pick a plan, you have to pay for the year, which is $599. That's completely ridiculous. then once I contacted support. They said these are 2 different services, and I would have to contact the other support. I told them that I would call the Better Business Bureau because they never sent my fax. They completely wasted my time.