Abdulrahman Ghoniem
1 week ago
horrible app, most payments fail then get registered in the background causing multiple wrong payments
Ahmed El.messiry
1 month ago
a very bad Application, always down and sometimes giving wrong info that it is opened on another device
Abdelaziz Fares
2 months ago
FIB has the worst App developers ever... I don't know why we are paying for online service if we're not getting any. Even when it was working (old app) it had the worst GUI and the user experience was awful And how do you switch apps without even emailing us that the app will be decommissioned and you will use a new App? After all the new app is not even working 😂 Guys seriously how can we be sure that our money is safe in your system it looks like you even you don't know how to fix anything
Ahmed Abd Elsamad
2 weeks ago
The worst banking app I have ever used. In a world driven by artificial intelligence, a major bank in Egypt still cannot develop a proper application for its customers. Shame On You.
Ahmed Alnhass
2 months ago
It's very very bad app. it can't be opened It's gives you error or shut off immediately!!! why didn't you make a test before launch it!!! التطبيق سيئ جدا جدا ولايفتح إطلاقا!!! لماذا لا تجربوا التطبيق اولا قبل الإطلاق!!! نرجوا تصليح التطبيق.
Khaled Al-Saadany
2 months ago
حسبي الله ونعم الوكيل في من يستهين بمصالح وحقوق الناس. هذا ما كان يحدث عند تشغيل التطبيق: 404. That’s an error. The requested URL /developeroptions was not found on this server. That’s all we know. الآن بعد علاج المشكلة، تغير الخطأ ليصبح: 404. That’s an error. The requested URL /untrustedkeyboard was not found on this server. That’s all we know. :(
Dr Ahmad A.M. Abdel-Hamid
1 week ago
please fix it, it doesn't work on android. This causes much delay in transfer.
Tharwat Abou-Helal
3 months ago
The new experience is just terrible, instead of first enhancing the older experience we now get a worse one! the new webaite don't show balance after each transaction, and when I tried to tell customer service they told me the response from the department is to export the report and check!! why don't we get our transactions through pigeons instead?! the app is even worse, you get rhe error through redirect webpage and they all don't make sense, listen to your customers feedback!,
Hossam Yousif
1 month ago
I also encountered this issue, but I was able to overcome it with the help of customer service by adjusting some mobile settings. Later, I discovered that this application is significantly better than the previous version.
Mohammed Farag
1 month ago
I choosed this bank for being islamic, but why you're making us anxious about literally every thing! your app is very very bad, nothing worse than this, it doesn't even work.. your card doesn't pay any thing on Google, and to make things more agonizing it stoolpped working on talabat app?! very frustrating
Muhammed Borham
2 months ago
I can't even paste my credentials in the app cause there is no permission, I can't use forgot my password as it keeps loading, I can't access my account cause you're still using very old security ideas
Mohamed Islam Kodous
2 months ago
New app is very bad actually the old version was more bitter than new one. the new app is crowded with multiple items in the same place make it difficult to see what you want.
newlyborngirl
1 month ago
The old version was very efficient, the updated one in not working, I have setted it up for many times and it is not working at all A VERY BAD UPDATE!!!!!
Nora Eldib
2 months ago
Doesn't work. Just says "error 404". Please fix. Can't get into my account. The old app was fine. Why change it? Update 19 May 2025: - App works only if using the phone's original keyboard and if developer setting is turned off. - Cannot open new savings account through the app. - This new app version looks fine but the keyboard/developer restriction makes the overall app usage very inconvenient.
Mramzy SmartPhone
3 weeks ago
Very poor service. Waiting 3 hours in the branch just to update my data and activate the App? Closing my account is my solution. looking for another bank.
Ahmed Omran
2 months ago
Unfortunately, it's a very bad experience using this app. -you stop the old version while it was working just fine without even notify your clients. -you released the new version without proper testing - this new version is down for a lot of time and again without notified your clients - even when the app is running I'm facing slowness in updating the amounts after the transactions &sometimes I can't even proceed with the transaction.
A. H.
1 week ago
- if opens browser with error [[ developeroption ]] >> you need to diable developer option on phone settings open settings > go down till end > open developer options > press on ((on)) to turn it off - if error [[untrusted keyboard]] >> you need to change keyboard type in settings - in all cases for 1st use of this new app > you need to register from begining with new username & password - after all previous steps it is working normally , looks modern, but functionality under testing
doaa mahmoud
2 months ago
It is not working at all! you stopped the old version without any reason although it was ok, and replaced it with this useless app. *Update*: I turned off (developeroptions) from my phone settings and then I changed the keyboard to Microsoft swift and the app started working. *Notice*: It kept saying you need to visit the nearest branch, it needed the password and username many times but after keep trying, it worked! Thanks to the previous comment you helped me a lot.
Ahmed Mostafa Labib
1 month ago
since the system is down most of the time , it took like 2 weeks to figure that the old app is no longer working, and there is a new app that is supposed to be used instead when i complained to customer service. the new app worked fine for around 2 months, then always getting an error or a white screen. what the hell are you people doing !!!
Ashraf Fouad
1 month ago
The old app stop working & always asking to check internet connection. Also the new one didn't even start, it opened the browser & displaying: 404. That’s an error. The requested URL /untrustedkeyboard was not found on this server. Update: the very strange reason the app was crashed is the default keyboard, after I noticed the error mentioned untrustedkeyboard, I changed it & the new app is working now but unfortunately as unregistere, new user name & password and all beneficiaries were deleted.