Flame Connect
September 07, 2025
More About Flame Connect
Change settings and modes that your product supports:
- Simply scan and connect to Bluetooth to communicate directly with your fire.
- Quickly change modes and settings on your fire to suit your mood.
- Set product schedules to automate your fire's on/off times.
- Change flame effect settings such as mist output intensity and LED colours on supported products.
- Prevent unauthorised product access by linking ownership of your fire with your account.
- Enable guest mode for temporary access to other Flame Connect trusted users.
- Support for multiple languages and a choice of Fahrenheit and Celsius readout.
Only specific product models and series letters are supported. Check the compatibility list at https://www.dimplex.co.uk/flame-connect#compatibility. Compatibility is subject to GDHV Internet of Things (IoT) Terms and Conditions. Flame Connect usage requires the download and installation of the Flame Connect onto a compatible device. Flame Connect usage also requires the creation of a Flame Connect account, which is subject to agreement of the GDHV Internet of Things (IoT) Terms and Conditions, Privacy Policy and Cookie Policy. Flame Connect app updates, product updates and all app usage require a broadband internet connection for app usage in all cases and in product connection for internet-connected product function; ISP and mobile carrier fees apply.
Latest Version
2.20.2
September 07, 2025
Glen Dimplex Mobile Apps
Travel & Local
Android
16,159
Free
com.Dimplex.Fires
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User Reviews
Patricia Williams
3 years ago
Good app
MyCasper01
5 months ago
Doesn't cover my chevalier stove
Mike Swistek
1 year ago
Searching for a bluetooth fireplace is locked behind signing up an account.
Shane Lillis
4 months ago
how do I change the speed of my flame. vivente 150
Sheila Stewart
4 months ago
I've tried errors pin code not pairing
henry callan
4 years ago
Easy to operate and exciting to use.
david rankin
4 years ago
Easy to use and very responsive.
Chris Dodson
9 months ago
App works fine. Wish it displayed the room temperature as well as the temperature setting
Robyn Ross
8 months ago
Very unhelpful ..no remote control delivered . No on e returned.my call as stated that they would
Meryl Burke
2 years ago
Has an insane sign up interface sends codes won't take the code won't let you put in your email address and password.
Petru-Mugurel Lingurar
3 years ago
Works okay on it's own. Can't integrate with other smart devices without Google Home / Alexa support.
Ima NothAr
2 years ago
Yet another fabulous item from La redoute, only good comments for the company as delivery service is more than reliable, prices are great and there are always sale offers. Best ever.
Timothy Kozak
2 years ago
Needs Google Home/Alexa support. Schedule should allow the fireplace to be turned on and off at specific times throughout the week, not simply turned off after X minutes.
Kevin Hebborn
2 years ago
Poor. All I want to do is control ana electric fire. This app asks endless seemingly irrelevant questions, as well as wanting to take pictures! I immediately deleted it.
Seamus Mclaughlin
8 months ago
Only manages to connect to my Vivente 150 fire on rare occasion. The fire is a €2'700 piece of kit so not a cheap one. I suspect it's the app that's at fault
Cary Israel
1 year ago
Ridiculous that this app requires the wifi name to be under 20 characters to operate. I'm not resetting up my entire home ecosystem to be able to run this single app. Fix this.
James Kelly
1 year ago
1. Cannot connect to the Google Home app? This is 2024! 2. In "Flame connect" (the app) where is the schedule feature..it seems like there is a timer but no auto on feature to schedule it on in the first place. 3. The top light doesn't seem to work in the app. 4. No grey light palette in between white and black to dim. Brightness is not adjustable. Also a color gradient should be added as a new feature. Please catch up! 5. Turning off and on again, it doesn't remember heat/fan setting.
Tom C
5 months ago
App can be finicky at times and be slow to connect. Initial setup was a bit of a hassle but eventually got synced up. Day to day function is relatively solid, although when you press a button on the app, it takes about 3 seconds for the fireplace to respond.
Christopher Warren
6 months ago
Once again Dimplex give us a new app which on downloading wipes all of the previous apps connections and settings so you have to start again (this has happened at least once before). And to make matters worse it won't connect to my heaters (that are about 5 years old) as it says it doesn't recognise them. I'm now being prompted to contact their helpline. So as it stands, the new app has stopped me having remote access to my storage heaters. Aaaggghhh!
DE Ev
10 months ago
Blows the remote out of the water! Not sure why complaints about "photos." It is simply a QR code to preload your unit's info. Easy sign-up and it recognized my wifi instantly. Use takes a slight learning curve, but nothing crazy. I now have set up 10 favorite combos on my Evo in color tones that are custom (bed not flame). Excellent app! I will be retiring the remote completely!
