Balram Shiwakoti
2 years ago
Really good application for merchants. It's totally free of cost to recieve payments. Easy to operate. Not necessary to visit banks to deposit cash.
Shivam Sharma
4 years ago
Very bad service trying to transfer money to by bank from 4 days still no solution, they don't have any toll free numbers you have to wait for while to pickup your call , no one replys on emails. Im very frustrated now.
Amay Pradhan
4 years ago
After the update the transfer to bank feature is removed. without any such notice. Such a bad user experience. Please bring back the feature.
Saroj Khanal
3 years ago
I don't recommend this app at all. IME Pay offer wide range of service. Not using it unless I can find transfer from my account to bank or wallets.
A Google user
5 years ago
Contacted the support, they solved the issue described below here... ----------- Your apps, after login, start to download a huge amount of data. I mean hundreds MB of data! What is that? Please, fix it! As it is the Apps is useless.
Chanda Ojha
5 years ago
The app is buggy. I can't get through login screen. It boomerang me to login screen even after accepting the credentials. Not useful at all with this version.
Ashish Sagar Tamrakar
2 years ago
Been months i cant even open the app. It only gets suck at logo screen. No option other than force close. Internet is high speed and fast and phone is also high end ao not issue of these.
Sierra
2 years ago
The app doesn't even open to the login page after downloading. It suddenly stopped working. I tired to uninstall/redownload it. Login page still doesn't load.
ilhak sheakh
1 year ago
It will be +point if we can transfer received amount to our bank whenever we want. Not waiting upto night.
Country & Crown Confectionery Bakery Sahadev Thapa
1 year ago
Everything is fine, but once you register and go inside, you have to stay like that, otherwise when you come out, you will have to logout and login again, which I found very annoying.
Deepak KC
1 year ago
Please add voice notification in iphone
Anish Bikram
4 years ago
The new update is ridiculous. After being such good with getting market shares, you guys have a very very poor service when it comes to hearing Customer's voice. Your app doesn't work and there are so much bugs with your app. I am thankful that we have a company like you, as it has become easy for many people to go cashless, but as the company grows and becomes more and more popular, you should have an ability to keep customer service at prior. Why make an app when you're so poor at it?
A Google user
6 years ago
Everything is great. 3 vital suggestions: (1) Please allow an option to download Static QR code in HD quality from the settings(for print on surfaces). Preferably, options for labels such as Firm name and address/contact above/below the generated QR would be better. (2) Next, I request you to maintain sessions. I keep having to log back in, which is beyond troublesome. I understand that this app cannot "send" money, so It is pretty safe to keep it logged in. (3) Please allow master/slave modes
A Google user
6 years ago
When you check the statement in app it doesn't show whether its completed or pending whereas in browser theres an viewing option for that. Also i have issues tranferring fund from fonepay to my bank account its takes a whole lot of time fix that too. Overall its a good app but can be better :)
Bharat Shah
4 years ago
After I updated to the last version on Oct 1, 2021...the app cannot transfer fund to my bank account. This is so frustrating. I received payment of 10000 from a customer and I clicked "refund"( which I thought would transfer the payment in my bank account) and my amount is gone from fonepay and not credited in my bank account. This is the worst update possible. I cannot continue doing online transactions if such looting keeps happening all of a sudden. Please give me my 10000/- Rupees back.
sudip paudel
5 years ago
Wasn't able to log in through app, but tried through fonepay web page and password change screen popped up. After changing password there, log in through app with new password worked just fine. I suggest to log in through web page of fonepay which is working fine. Thereafter logging in through app is fine 2 stars for customer support which doesn't respond to calls, messages and maile. Third class service from the providers.
BINAYAK BUDHATHOKI
4 years ago
It's been 4 days since the recent update and app still doesn't work, neither does it show my recent amount nor it shows any transactions. Tried calling their toll free no, customer service department and viber contact but nobody seems to be bothered enough to respond. Worst customer service ever.i am amazed why anyone from the regulatory hasn't intervened yet when so many customers are suffering and their huge amount is being blocked..
Suman Shahi
1 year ago
Why wont this app open always shows splash screen only even after clearing data and cache ramro server kinera ramro service provide garnu ni
प्रमोद शाह
1 year ago
Every thing is ok but I feel old version was more good because we we're able to transfer the amount in any time.This timing system is unnecessary.
Mr. Amit
1 year ago
I can't verify my accoun, I filled everything and double checked properly then uploaded the documents in the next step and when I clicked save it again went to the previous step.. this kept happening..