GCB Internet Banking

Louis Owusu-Ansah

4 years ago

Since the new update the app is not working properly, it keeps stopping and closed itself,now I can't get into my account now because the app keeps stopping and closed itself.plesse it very important that you look into it

Julius Gorni

5 years ago

GCB you said if we already uses the Internet banking for transaction we can download the App and lon in with the same credentials as the int. Banking. This is not always true. I have the app if I want to login with my int. Banking username and password, the feed back I get is USERNAME/PASSWORD WRONG. THEN MY ACCOUNT IS LOCKED. I can neither log into the int.banking to. Pls GCB be serious

ALEXANDER-SWIFT MAAR

4 years ago

This is app is an absolute waste of time. A bank like GCB with a large customer base should have been leading in digital innovation. But here they are still left behind. You can't even login to a simple app. Sorry but I just had to uninstall it to provide more space for my phone.

Benjamin Toboh (Shooter)

4 years ago

This app is bulky, slow, and not user friendly. I use apps from 2 other Ghanaian banks and they're seamlessly smooth. For this app's large size one would think it'll have great functionality. Just another piss-poor work by the developer. "We Serve You Better" indeed! Where's that zero rating when you need it?

Etteh Bright

3 years ago

For more than a month the app does not open. It keeps loading forever. This app has been very good before that and I urge the developers to reexamine the app and solve the problems as soon as possible.

Naporo Yakubu

3 years ago

This App I should have even rate it -0 0r -1 very poor app. An art and craft app. I downloaded one when you are opening it will load forever without opening. If it's loading and you leave it to load then it will load till Jesus Christ returns. The app is not ready for use and you are release it Why?

Nii “Ga” Mantse

4 years ago

After updating to this new version the app is no longer work. It's crashing anytime I open the app. Want to restore to the previous version but no option for that. Please fix it.

Nate A.

4 years ago

The all is no longer functioning. Crashes upon open. By now, they should have seen the feedback and restored the previous version while they sort out the issues..

Martin Bioh

5 years ago

I recently installed this App for internet banking since I'm based overseas. No problem & Ive made 2 transfers already. I noticed a lot of negative comments which almost put me off but some of them are unfair. So it will be better for GCB to respond to some of the -ve comments which reflects misunderunderstanding. Eg at present when u 1st open the app, it provides only sign in. Because I've already registered while at Accra I was able to sign in. So advice on how to register needed.

Tony Getor

3 years ago

13/10/2022 This time, does not even present the login prompt. Just a perpetually loading screen. 09/06/2022 Totally unusable, that is when one succeeds in signing in. Folks should use the GCB mobile banking app instead. Not the best but a bit better. 2021 Same as previous year. 2020 Nothing to write home about.

A Google user

5 years ago

Please, to all of you who are logging in with your personal email address and password, it doesn't work that way. Kindly visit the nearest branch, ask to be signed onto the INTERNET BANKING platform, a user ID and pass word will be sent to your phone and email address respectively. This App is fantastic and you should try it too. I love this App!❤

Ishmael Awini

4 years ago

The app is great and user friendly. Initially I had issues setting up but when I visited the office I was sorted out. Now I can do transactions on it with ease and the transactions well tracked for me. I advise people having problems with it to pay attention to little security features such as spaces in password or user name. A great app for now. Thumbs up 👍 gcb!

Cytoproct

5 years ago

In fact I wish to know the difference between this app and internet banking. I have filled several forms to be enrolled onto this service but to no avail. Also the *422# service cannot display any account information visually. Unlike the internet banking where you can see more than one account and conduct a transaction.

Ryan Aidoo

4 years ago

If I could have give it a half star or no start I would have. It won't open. I had this issue when I first downloaded this several months ago, since it never opened I decided to uninstall it. Fast forward to this morning I thought there would be improvements made to the app so I decided to download it only for me to find out that it still has the same problem. Gcb please be serious about this because every review I've read so far brings a complain not a kudos. Very very bad.

Richard Debrah

3 years ago

The app keeps loading forever. It will not load anything. This is by far the most useless app sitting on my phone. Before you tell me to try another device or clear cache or reinstall it, I have done all that. It used to work and after the last update it just won't load anymore. I am not sure why any reputable bank will have such useless app sitting on their customer's devices.

Kenneth Kwame Obeng

5 years ago

I've been able to use the credentials sent to me to log in to my account on my computer but when I enter the same credentials on the app and press the log in button, it doesn't give me any feedback. It stays on till I close the App. But when I log in using a web browser, am able to log in with ease. What could be wrong? Is the app not working?

Roland Agbetiame

1 year ago

I have logged in to the new app and managed to put some funds into TERM Deposit, however when I tried to put further funds into TERM DEPOSIT the system came with this Error! System cannot process the request currently. Please try later. This has been going on for the past 8 weeks. I then wrote to customer service to assist only to have a response asking me to complete a new TERM Deposit application form with email indemnity attached. I find this unacceptable. Please sort the error. Thanks