GTWorld Ghana
August 06, 2024
More About GTWorld Ghana
• View the balances on your bank account(s).
• Manage your accounts and view your transaction history.
• Initiate transfers to own account(s), GTBank accounts and also to other bank accounts.
• Purchase Airtime and Data bundles for all networks.
• Pay Bills
• Request for account statement
• Change your email address, phone number and other details
• Link your profile to a device with the option to use PIN or Token to complete your transactions.
• Other profiles will be able to use the mobile app on your device successfully with Token authentication only.
*Terms and Conditions apply.
*Standard network charges apply as you may be charged by your service provider for mobile or internet use.
To get started:
• Visit your App store, search for ‘GTWorld’ and click the download/install button.
• Launch the App and input your User ID and password.
If you have forgotten your password, please click “Forgot Password?” on the login page to reset your password.
• At first login, you will be asked to verify your device. If this is your preferred device, please select 'Yes' and choose a transaction method (PIN or Token).
• If PIN is selected, you will be required to agree with the Terms of Use and create a 4-digit PIN which you will be using to complete your transactions instead of a token. Please note that you can always switch between PIN or token at any time by simply going to the Settings Menu of the mobile app.
• A 6-digit secure code will be sent to your registered mobile phone via SMS to verify your device.
• Enter this code in the app and your mobile phone will be successfully verified against your account profile. Now you can start using the App. Please note that this is required only when using a device for the first time.
• If you chose to use the token as your preferred means of verifying your transactions, you will also be sent the 5-digit secure code via SMS to verify your device for the first time. Enter this code and your mobile phone will be successfully verified against your account profile. You will then be able to start using the GTWorld App.
• Please note that you are not restricted to any device. All you need do at the first login is to select “No! This device is not mine” from the device verification screen
Latest Version
2.2.2
August 06, 2024
GTBank Ghana
Finance
Android
121,639
Free
com.gtbank.gtworldghanav1
Report a Problem
User Reviews
A Google user
5 years ago
With the new redesigned app for GTBANK Ghana is a plus for me as compare to the old one. However, in other to get 5stars I will like the developer work on the mobile money transaction. After the transaction it tells you "communication error with the host." Meanwhile the transaction has been sent already. This lead to paying or sending money multiple times and it is dangerous. We are talking about money here!!! Please work on that. Thanks.
Charity Abu
5 years ago
This app is so not reliable. I did a transfer from bank wallet to mobile money wallet and after close to 30 minutes the money has still not reflected in my account. This is very very unfortunate as this app is meant to be reliable enough to make people lives easier but apparently this is not the case. I am deeply saddened and infuriated by this incident. I would not encourage anybody to use this app. In fact i would strongly advise anybody to cease operating this app.
A Google user
5 years ago
Whether I use my registered email or numerical ID to attempt login, non will be accepted. Attempting to reset my password via the 'forgotten password' link only shows a grey-ish screen with a circular timer that just spins endlessly. I am however able to access the online facility via the GT bank website, which leads me to believe the app is faulty. Please address whatever fault is causing the issues. Thank you.
Derick Asante
3 years ago
Very easy to use app. I have a problem with the app display. It is not optimized to full screen resolution on larger displays like Samsung note 10+ kindly check in you new update to optimize the screen size to full screen.
A Google user
6 years ago
This app needs to be redone. Too many bugs and a poorly structured user interface. The user experience is a frustrating experience. Passwords errors and an overall confusing debacle with the OTP. App doesn't deserve anything better than 1 star.
A Google user
6 years ago
This is the error message I get when signing up, "Alert: Error communicating with host, please try again later " I have tried over and over again but the same message keeps on appearing. You guys need to work around it ASAP. Let us be frank to ourselves when it comes to reviews, it is very important. The truth be told so the developer can work at it and give us a good software and stop writing things which are not true even when you have not tested the software.
jon SAM
3 years ago
The app is woefully not reliable. I had a hard time making payments on several occasions because of a notification that "can not connect to host" meanwhile the e-levy charges were debited on each occasion of the failed transaction. I tried sending a complaint via the app and it was not working. Infact, I had high hopes joining GT bank but this sort customer service has left me unhappy and disappointed. As if that is not worse, I can not even view my transaction history longer than 5 day. Why?
A Google user
6 years ago
After deciding to download the app to give a second try, i would say its unfortunate to receive such feedback from interacting with the app. There is no simple way to sign up. I think GT bank, the tech giant in banking would needs to rectify the issues to make the app friendly to bank customers. i look forward to more improvements.
A Google user
5 years ago
I love gtbank and this app, you can do everything within seconds and it's user friendly, I would have given 5 stars but there is a little work to do on the transaction feedback, it will tell you transaction failed meanwhile the transaction was successful and end up making double transaction and also please try to add investment to the menu at least treasure bill will be OK. Until these things are corrected, it's 4 stars for now.
Edmond Danuba
3 years ago
This current update claims to have developed improvement and bug fixes, but I do not see it to be so. The older version was much better in operation than this current version. I cannot make Account Transfers, mobile money Transfers, etc neither can I even view transaction histories. Saved beneficial account details can't be viewed neither new ones could even be added after signing into my account. Quick Balance check isn't responsive. Only the Quick Transfer / Quick Airtime is working.
K'emall
3 years ago
Not enough banking implementations. I mean, when it comes to investment like fixed deposits, treasury bills and co', this app doesn't have it unlike other banks. Banking app isn't only about checking balance, making transactions and paying bills. Please implement investment parts into it. We can't always visit the bank to do those things all the time. That's the reason why I gave 2 stars. Thank you
Sylvester Ackah Nyame
1 year ago
I don't know the essence of installing this app because I can virtually do nothing on there. Transfer to mobile money? No Transfer to another bank? No Buy airtime? No Then what's the point?
Caleb Senoo
1 year ago
Transfers through app not going through lately, came to check the PlayStore if there is an update available to fix the issue, but none available.
A Google user
6 years ago
I noticed that I get the error of communicating with host when I used my email address to activate the app. I switched to using my banking ID and it worked well. I suppose most people are probably using their email addresses hence this error. Considering it's easier to remember email address than some random number, I'll appeal to the developers to work on fixing that aspect. This is why I give 4 instead of 5. Apart from that, the app is fantastic and has served me well.
Godwin Goddey
1 year ago
In fact the bank is really getting me annoying,I have tried mobile app banking service,through transactions very poor.. The bank needs to fix is problems..
Tony Getor
3 years ago
Not good GTB Ghana. You had the best app for years and just like that, you threw it all away. The app, over the past year or so, has been woeful with erratic performance, inconsistent feature availability, persistent communication issues (not internet connectivity but comms with hosts/backend servers), and so on. Just fix the issues and improve on feature availability. Finally, up your UAT and QA game.
Gerald Tandoh
1 year ago
there is no button for payment or continue button when it comes to purchasing of airtime or transfers
David Oppong Bani
1 year ago
Come on GT BANK! You can do better. This app of yours seriously needs to be redone. I tried registering my account on the app. I went through all the horrendous procedures only to be brought back to square one, requesting I register again! Ah! It's is so frustrating.
Jason Morgan
1 year ago
I would have given a zero star if l had the chance. How can a whole bank be this careless with customer's info. I registered with your bank and was given a Mastercard. Visited their branches several times but still haven't been able to activate the card. This is a disgrace to the whole gt bank as a whole.💯🤨🤨🤨
Prince Takyi Akomea (Wan Peninsula)
1 year ago
I have 3 connected accounts but only one shows on the app. I should be able to toggle between them. Also, information update doesn't work. I figured it may be subject to review or something and I guess it's never attended to as well.
