HLB Connect Mobile Banking App

Yee Xue Lum

1 month ago

1. Often disconnected and poor network conducting the app. Cut off network especially referring information from other application 2. Insufficient details of balance showing up. No breakdowns, eg instalment balance.

MING NG

1 month ago

Apps bud, failed to press the button, no reaction. (Aug 2023) Apps bud, failed to press the button, no reaction. (April 2024). Same happened again (Aug 2025). Other bank online apps all no doubt just HLB apps have many problems only

tracy chang

5 days ago

I had very bad experiences with HLB system. and they gave me a very bad idea. I'm very disappointed on Menara Raja Laut branch staff attitude and IT suggestion worst.

We Lean

1 month ago

attention to the app developer. my old cell with this app was not allowed to access , nor update due to old Android version, now I try with a new HP, but I only can access after log in to the app in old HP. and remove the link with old HP. but I totally cant access into old app. what should I do before I give up HLB.

Putera

2 weeks ago

Everytime i log in, always show loading. i need to do 3 - 4 times log in, need to upgrade your apps or system. very dispointed.

hazlami

1 week ago

i thought no otp again after u apply appauthorise in your app. but the otp is in the inbox? which has no count so i didn't even notice the feature!!!! please improve your app. i miss my payment!! because of this

Jessicca YP Lee

1 week ago

sometimes it hangs a bit. I am not sure if it is my phone or the app. it does take some time to loaf the login page once a while. even with full coverage. wish there is a QR duit now to receive funds.

Lim John

3 weeks ago

Laggy AF, QR scanner issues, fix it damn it , you're affecting our daily transaction, this issues had always been there since 2/Nov/2024 , haven't encounter such issues on T&G .

zen jane

2 months ago

very difficult to understand the flow , once the payment is made online , just don't know where to see the transaction and balance , not user friendly at all . my suggestion is to make all accounts show every transaction instantly, not a day after , that's the most frustrating part. in addition to that the layout also causing confusion.

Little Kid

4 days ago

don't disable screenshot.we need to keep copy of transacted info. you make life difficult for everyone. our phone our privacy ..who else is peeping!?? I have to use other phone to camera the screen. when you think security,I think too much playing with android features. other bank apps much better!

Cllow2020

2 weeks ago

after changed password correctly but still blocking access very bad app for other people using it 😞 😞 expected error online at shoppe banking transfer very bad and no online helping immediately after changed password correctly but still blocking access very bad app for after changed password correctly but still blocking access very bad app for

Ahmad Nasruddin

2 months ago

Just a month using hlb card.. But somehow, this ui/ux for a banking app especially for credit card is basically useless.. How I'm able to see the amount already paid and how many balance that I need to paid? It's really confusing if you didn't keep track the amount paid and unpaid.. Please make it more easy to navigate for us especially new customer.. This app only make me want to shutdown for good for HLB.. Take a look at uob for instance.

Art

2 weeks ago

The app works fine, but I dislike how the keyboard changes when I want to type. I think it would be a much better experience if the keyboard adapts to the system's keyboard instead of using its own (on an Android device).

Bong Nyek Lian

1 month ago

Useless apps keep asking for updates! But couldn't even run the update! Have to uninstall and reinstall the apps and still cannot login have... It says have to remove old device first. Called customer service and the agent is not helpful at all keep asking questions that not relatable to the problem!

Polly Paul

1 month ago

as lousy as you can't imagine. always time out, always error. wasted 30 minutes just try to make a simple transfer and still failed. and you can shift to normal website to do it as they will redirect you back to this lousy app for approval. guess better withdraw my account and change to another bank.

Muhammad Raimi Raizan Bin Abd Hamid

3 weeks ago

The app glitched at the worst possible time, it froze and buffered while making a payment. Because of that i switched to another bank and completed the payment there. But then, a couple of minutes later, the original payment went through as well, causing to accidentally pay 2–3 times. Job well done!

AZRIN GAN

10 months ago

Latest update suddenly not allowing to capture screenshot, prompting says "screenshots restricted for privacy and copyright". There's no problem to screenshot with other bank apps, so it's definitely this HLB app enabling some flags in the background. Also, please fix the hideous looking keyboard during login. Have to type in slowly and carefully because that abnormally vertically lengthy keyboard just make user keep pressing the wrong characters and made mistakes.