Invictus “Vic” Campbell
2 years ago
Excellent service. They are doing really well improving the app. The demand in my area pays roughly $100 or more a day. I can usually book 2-6 rides a day which range from $30-$60 each. It's a great gig to compliment other work and perfect for parttimers looking for something to do. Be aware clients may need special accomodations. Check out their site if you think you would love to transport kids :) Ref Victor468
Carmencita Williams Wilson
4 years ago
Ap is okay. Needs some improvement. Wait times for support is extremely too long. Same for text. I think there needs to be an option in the ap when we can claim who we're picking up and who didn't het picked up. Currently we have to call and let someone know but you can't exit out of ap or move on to next ride until then. Also if it's an apartment complex, gate codes , building numbers and maybe even directions (if it's a large complex) would be great.
A Google user
6 years ago
This app had not worked completely for me as a driver in the last 5 days. It won't let me check in and I've lost claimed rides. And when it does check me in, there is always a portion of the ride that won't come up on my screen. Details of pick ups, check in when I've picked up rider or have completed ride. I have to call into service and rep had to manually update my ride status
Brenda Cunningham
3 years ago
You need to make it so a driver can check in for rudes that are close in proximity. I can't accept some rides because you can't be checked into two rides at once even if they're blocks & almost an hour apart. App moves so slow. Driver has to sit & wait for it to "process" before moving on to next drop off. Drivers get scolded for touching their phones while moving, but the app "processing" will make the driver late on the drop off waiting for it to process. Alllow more time for pick ups.
Mimi S
3 years ago
TAKES FOREVER to reach support help. Sometimes DAYS to get a response. Cant move to next step on app if there's a change. Idk how many times I would show up to pick this 1 teen from school and she was NEVER there. Office would say she was already picked up and they called support but wouldn't get the update from them. Not to mention if you have back to back shifts. Can't move to next til support clears it. 1 time I just accepted everything and completed a drop off cause I couldn't get to nex
Aurora Allen
3 years ago
I love working as a care driver but app has issues sometimes w reception. Hardest part is marking ARRIVED when trying to stop/ park safely in busy areas. I wish it would mark ARRIVED automatically for drivers for safety not having to use phone and to ENSURE marked ontime. I tend to forget to hit arrived when rider is waiting outside and i need to get out to help. Forgetting to hit ARRIVED could mark us as late which leads to deactivation .
A Google user
6 years ago
I like this app. I only wish that the available rides would sort by time. When I look at the list, they don't seem to be in "order". Also it would help if I could put in a "destination" and find rides that are on the way. For example between my work and home, or an appointment etc...
Teashea White
1 year ago
This app is amazing! It's very legit and I enjoy the children. The staff are incredibly on top of things
Michaele Muhammad
1 year ago
Customer service is great, pick ups and drop offs are easy, have time in between to do chores, chose my own schedule.
Germaine “G Screezy” Scruggs
1 year ago
Convenient, and I like the series option. Also, get paid full price if they cancel on you. Easy money.
E
1 year ago
It won't let me upload documents so I can't even proceed with the sign up process. It gives me an error, and when I try to exit the message of why I'm no longer interested comes up.
Susie Fregoso
1 year ago
I downloaded the app and doesn't let me resume the application just stays on a blank page after I submitted all my documents
adam
1 year ago
Been trying to activate and use the app, contacted support many times with no help at all, bad functioning app and support team
A B
1 year ago
I get that this is working with kids so you have to be safe, but in order to work, you have to pass an FBI background check, fingerprinting, disclose every bit information imaginable, every place you've lived every partner you had, every child you've been in contact with, driving record, vehicle can't be over 10 years old registration and insurance.. then just when you think you're done, they want you to submit some child neglect form, which costs 32$, which is expected to be paid out of pocket.
Karen Drives
1 year ago
The android version of this app has been glitchy for weeks if not months but this week has been the worst. Three days in a row I've attempted to secure advance rides and each time have had increasingly frustrating issues. Either the app times out, or randomly restarts, or rides show as available that aren't. I'm going to choose same day to fill in for series to limit my stress level with this app or drive adults between series rides.
A Google user
5 years ago
Needs "I have arrived" button embedded in Google map maybe to pop up when driver is within acceptable range of the pickup location. Seems unsafe to have to switch back and forth between apps. Also, the ride information should stay when checking in riders. Possibly the app could prompt organizers to notate apartment unit and/or building numbers so drivers don't have to call just to say I'm here where are you? It makes drivers seem incompetent.
H M
2 years ago
Everything has been flawless up until yesterday. I began experiencing technical issues with logging on and because of this HopSkipDrive canceled a ride that I had scheduled. I was able to troubleshoot. I eventually deleted and installed Caredriver app which worked for me. For anyone that experiences any issues delete and install app asap. I learned the hard way.
A Al Matti
3 years ago
The app is very buggy and crashes and won't open, especially during rides—when it is most needed—and that has made me late in logging some pickups (something they say they cant manually fix). Additionally, it often takes a long time for support to answer and is hard to get ahold of them when you need them. Otherwise, the company seems decent and pay is decent though I'm not sure it's worth the frustration of the time wasted fiddling with the app.
Julene Page
4 years ago
App is fairly straightforward and allows for smooth transitions. However, when arriving it continues to freeze at the point of confirming rider has been picked up and so I've had to call in for every ride to move past this point. Luckily you can still click on and navigate to the drop off location. But I shouldn't need to call everytime I pick up a rider to confirm them.
Jessi Reible
1 year ago
App works good most of the time. occasionally I have an issue, but it's few & far between. the one problem that effects my driving success card is that the app uses Google maps mph listed & not the actual speed limit. Google maps has incorrect mph a lot!! Especially in my area & I can't drive anywhere for HopSkipDrive without it affecting my speeding score. I've contacted HSD regarding this issue several times.