A Google user
5 years ago
Been using joist for years and I liked it because the features were simple and and the app is easy to use. Then comes joist Pro and I was actually excited because I thought they were going to revamp the app and give scribers a lot more professional features. that was not the case. all they did was ADD client notification and a backup but all the other features were pre-existing such as your logo on top of the page with your address and the contract. Hugely disappointed, looking for alternatives
A Google user
6 years ago
Like the performance of the app. Haven't came across any glitches. Very professional results. @dev - needs ability to reorder (sort) items once added to a invoice/estimate. Also ability to add subcategories, items under common title. ***UPDATE: Need ability to save as draft in case of no internet/data access. App is looking great thanks.*** Pretty crappy to remove our logos and make only available in PRO version.
Jessica Massengale
1 year ago
The app keeps saying it can't connect to the servers lately, beyond frustrating. I'm in and out all day and it glitches between estimates and invoices. Can't look up customers by phone number. Also, you can't add negative line items, You have to deduct them under discounts. While this app is useful and has got us very far, we pay for the yearly subscription which is over $100, and it cant do more than basic math. I am griping at these annoyances that are very easy to fix. Please do so!
A Google user
6 years ago
Just awful what you did. Bunch of greed right here. I've been using joist for years always appreciating it and offering suggestions for upgrades to make it easier on our end. none of which ever ended up in the app. I also have no problem paying, just make it a reasonable price. $50 $60 bucks a year is reasonable, not what your asking. based on the other comments I'm not alone. will be looking for another option. it's a shame I've been using it for many years now.
A Google user
5 years ago
It's good for the price. They don't have some needed functions like scheduling or other stuff that makes me need to open other apps. At the price point it takes care of some of the basics but not all so that's the 4 stars. Easy to use interface, smooth transitions from function to function. I'm hoping these guys add to the app I'll stick with them if they do.
Nathan Karras
2 years ago
I used to really like Joist. I still do like its layout and operation. I don't like the business practices of the developer. First there were notifications for received and opened documents, then they're taken away and made part of a subscription. Next the ability to attach a page of text is taken. Then more goes. Now I can't add a payment schedule with more than 3 payments, so I guess that's in the subscription now too? Credit card users should qualify for discounted subscription.
Brett B
2 years ago
Started my small handyman/home improvement business back in 2017 when I came across this app. Godsend with it's ease of use and professional appearance it gave to my clients. I don't use the invoice/pay feature, I still use every day to produce professional results w/pics. Don't mind paying the minor monthly $ as the creators need to make their $ too. Recently though, having "trouble connecting to host servers". No other issues w/any other app. Great product. Just annoyed by connection issues.
A Google user
6 years ago
App works well for a very short time or extreme limited use. The problem comes down to a garbage design. One extremely long list of every estimate you have ever looked at mixed with jobs you didn't land, jobs you already completed, and leaving searching for jobs you still need to completely. I've emailed developers multiple times over the years about being able to sort this list, a 101 programming basic!! Not sure a work app that makes it harder to stay on top of work is even worth 1 star.
A Google user
6 years ago
I loved this app. but come on removing the ability to add my logo to the invoice and wanting me to pay $11.99 a month for that? I would understand for the photos feature and for the financing feature and even for the quickbooks sync feature. but I'm not paying to have my logo displayed on the invoices created. I use this for simple invoices and I like being able to accept payments. A one time fee I'd be ok with. Just switched to QB-Self employed and happy to pay them since their app does mileage tracking and links to my bank and lets me add receipts. it just does way more and they charge the same fees for credit card payments - all that for half what joist would cost me for the year. Sorry joist, you had me and now you lost me. perhaps you will actually take note of the comments of the last few weeks of 1 star reviews and realize you have made a big mistake, or perhaps you don't care.
A Google user
6 years ago
When i first started to use digital invoicing this app was great, recommended it to other contractors, for the simplicity and cost. I can no longer support them, charging a monthly fee just to have a logo, and client notifications. Plus I could never get it to sync with QuickBooks. Sorry joist, appreciate your app, but I'll be moving my services to another application.
A Google user
6 years ago
Very useful app! Makes proposals look very professional and easy to use. I would have given it 5 stars if they made a small change. When I write and send a proposal, I like to number each line item and it does show up as such. The issue is when its turned to a work order. It just crams everything in one paragraph which makes it tricky from my lead techs to read. Everything else is excellent!
A Google user
6 years ago
Wasy to use. Very handy on the job site. I personally don't extend credit to my customers. However, if you do they make credit card payments easy as well. Invoicing is a breeze. I would like to be able to turn off all of the individual features features as I need. And would like to be able to apply markups to individual lines rather than the entire estimate.
A Google user
6 years ago
It's been a wonderful option for our small business to offer estimates, send invoices and even recieve payments and return email receipts. I can't remember paying for this app either, of course there's a typical credit card fees. The company is responsive to issues that may come up as well. I recommend this fellow business friends all the time. It's incredible so far!
A Google user
7 years ago
Great app. It has changed how I estimate, invoice, and bill, no more being tied to a printer, just POW it is in your inbox, so please put a check in my hand.... I deal with insurance companies and it is nice to make an addenda on the spot with pictures and shoot it out from my phone, or iPad, knowing I won't need to worry about doing it later. The app works a little different on different platforms, I guess do to different program languages and/or programmers, but I love them all. Great work gang!!!
Dan Martin
4 years ago
The app is affordable and functional but not very versatile to my specific desires and needs. I have had to adapt to it to accomish estimate and billing goals. I do have a wide variety of services and a specific way ive done things . overall it is well suited for the price. Doing general contracting , i like to list a overveiw and a total price , then break it down beliw that heading. App requires line items and totals at bottom. I just changed how i do it.
Stephen R
3 years ago
Joist has been very helpful in creating and sending estimates and invoices quickly. It does lack some essential features however, two major ones that I've encountered so far are: 1) not being able to add markups to individual line items, you have to add your mark-up to the entire bid. 2) not being able to hide the tax on the invoice/estimate.
A Google user
7 years ago
This is by far the best free nvoicing app! I've tried others and researched many and you definitely get the most options for free with this app. Very user friendly and creates professional looking estimates and invoices in seconds. Able to save clients info for repeat business. Invoice line items are saved so they are easily added to future invoices. Invoice tracking so you can see who you've invoiced and if they have paid or not. Invoices can be sent via text and email and receive notifications when email has been opened and when invoices have been viewed. Clients can sign docs right on your phone. The list goes on and on. All of these features and so many more are free! The only thing I would suggest is the ability to save documents in pdf format. I have a client that requests pdf and it's a pain to do that as I have to download the invoice and then try to save it as a pdf on my phone and then sharing it can be a hassle after going that route. Other than that, awesome app. Thank you.
Chris
1 year ago
Overall great, huge time saver, couple complaints. One major complaint is not sure how but I've accidentally switched several estimates over to invoices without even realizing it. The first couple times of doing this I retyped the entire estimate without realizing it was in the invoice folder. Please make doing this more difficult or make it reversible.
Curtis Litsair
1 year ago
I like the app when it works. With that being said, I am starting to see some improvements to performance, but I still experience issues that I hope will be addressed: When uploading photos to an estimate, it's very common to see that all or some of them fail to upload, and you have to tap RETRY on the photo itself. It happens very often, where I do this, and it deletes the photo instead of trying to upload again. Please make an option to retry automatically, and a user prompt for deleting!
James Smith
1 year ago
Been very beneficial for saving time by saving client info and getting paid instantly when your customer pays through the app. It does come at a cost in the form of paypal fees. For jobs over $1,000 I would reccomend getting paid by check. The estimate option is still ok but then if you start an estimate on one app its not been very promising to use a different app for the invoice process. Bottom line, great app, paypal fees is the reason for the loss of one star.