Kroo Bank - Mobile Banking
July 31, 2024
More About Kroo Bank - Mobile Banking
One home for your money. Spend. Track. Settle up with friends. You’ll also get real-time spending insights. These break down and categorise your transactions. Lovely.
NO MONTHLY FEES
Our current account is free to open with no monthly fees. And you can apply to access an overdraft (subject to status), currently by invitation only.
ZERO FEES OVERSEAS
Spend using your Kroo debit card at home and abroad, where Visa is accepted, with zero fees.
PEACE OF MIND
FSCS deposit protection up to £85,000 per customer
Face ID. Android Fingerprint
Multi-factor authentication
UK-based customer support
Freeze and unfreeze your card.
INTEREST FOR YOU
With a Kroo current account, you’ll earn interest at 0.9% below the Bank of England base rate on your current account balance up to £500,000. And it’s paid into your account monthly.
AER means annual equivalent rate. It shows you the yearly rate if we paid interest on top of interest. Gross interest is the contractual rate of interest.
KROO PERSONAL LOANS
Kroo loans are now available through the app. Applications for a loan are by invitation only for Kroo current account holders.
The loan repayment periods are from 12 to 60 months, with a Maximum Annual Percentage Rate (APR) of 23.6%
A representative example is £5,000.00 over 5 years, with APR (fixed) of 8.2%. This would have 60 monthly repayments of £101.16. The total repayment would be £6,069.60, and the cost of credit would be £1,069.60
Our customer privacy policy can be viewed here: https://www.kroo.com/customer-privacy-notice
OUR MISSION
Our goal is to be trusted and loved by our customers because we have their backs.
We are a fully licensed UK bank, authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority and the PRA. Our Firm Registration number is 953772.
Head to kroo.com to find out more. Current account applications and account management are via the app only.
Latest Version
3.42
July 31, 2024
Kroo Bank Ltd
Finance
Android
319,409
Free
com.bsocial
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User Reviews
Vanessa Major
1 year ago
Reasonably easy. All banks differ with log ons, so difficult to remember them all!
Nazarene Karodia
1 year ago
Great Interest. Unclear how to make payments direct to bank accounts instead of through contacts.
lee allsop
1 year ago
Does exactly what it says with a great interest rate. UI could do with improving, ie saving pots listed vertically so easier to see more pots at once for better budgeting
John Richardson
1 year ago
Really clear easy to use app. Very reliable and efficient.
Kevin Stevens
1 year ago
excellent service and bank have had no problems at all..best of all the intrest is paid bang on the 1st of the month..
Roger N
1 year ago
ONLY WORKS ON ONE PHONE. Could not access app on second phone - Kroo 2FA authentication code SMS's did not arrive on first phone. Messaged for help but none after an hour. I force-stopped Kroo app on second phone, wiped cache, restarted it, tried again - SMS received on first phone straightway & I was into the account on second phone. However, I was locked out of app on first phone by doing so. Ergo you can only use Kroo on one phone, which is a deal breaker as I need to use two.....
rofik saleh
1 year ago
DO NOT DOWNLOAD!!!!! They have closed my account and now are withholding my money for almost a month and are not transferring the money out of kroo. They have requested details of another bank so they can transfer it out however they have not done so and it's been a month. Also they do not respond on their live chat and when you email them you only receive an automated email back. THE APP IS A SCAM. Be weary. I will be reporting them to the FCA aswell.
Ruth S
1 year ago
it's a great banking app. bar freezing payments coming into the account for "security reasons"a bit embarrassing to contact payee for full contact details. however, plus side. if you are able to get the information funds released 🙌
kez trashmail
1 year ago
I'm new to this but Kroo is excellent. Easy to use, plenty of support, quick, stable and clear app. Highly recommended
Andrea Jaques
1 year ago
App is good & simple to use but savings pots don't earn their own interest, the interest is bulked into 1 amount from all pots and paid into the current account not the saving pots individually which I don't like about it
Athvani Gandhi
1 year ago
Worst banking🤮 app I have ever used Not recommended ❌❌❌❌❌ My account got restricted with my funds inside Tried to get in touch with them for my funds back Every time I getting a answer that the relevant team will get back to me Now they are holding my £60 for more than 2 months in which they making their bank interest Stealing people money with no correct reason Please don't ever use this 🏦 bank
Gary Taylor
1 year ago
Help with doggie merchants is very poor. Asking for the details of a merchant whose charges you don't recognise is a waste of time they won't tell you who they are. Which is rubbish when you want or need to challenge them over illegal payment. I intend to close my account.
Norman Darling
1 year ago
so easy to operate, well laid out and informative . Excellent fraud protection and prevention operating behind the scenes. Also Excellent interest rate.
tom milson
1 year ago
Greasy bank but app needs work very very slow, also no dark mode, would be nice too introdice more features like revolut app. Has like stocks etc
Brendan Rodgers
1 year ago
While the app UI is visually appealing, navigating in the app is quite sluggish compared to other banking apps, even legacy bank apps. I am sure this will improve in the future. My three star review is due to having to contact support to change email address. With most bank apps this takes a few moments, with Kroo I was asked to complete ID verification, which seems drastic for an email address change.
James Hodgson
1 year ago
Terrible! Transactions constantly being withheld them claiming it's to do with money laundering despite all my paychecks being paid to them! Then you have transactions show up on your account and when you speak to CS, they are clueless, that's if you get through to anyone! Wouldn't trust them with them with my daughter's piggybank! Completely incompetent!
Habib A
1 year ago
Loading time is incredibly slow. Just freezes on splash screen for ages. Sometimes it doesn't even load onto the app. Very buggy.
Chase Webb
1 year ago
So far, this is the WORST app I have ever downloaded. It is ridiculously SLOW. I was asked to set up a passcode, but have to enter my password in every time instead of the code and 80% of the time, it "doesn't recognise it". I don't think I'll be staying apart of the "KroO"
Lynn Thompson
1 year ago
Very good app. Easy to transfer money to other banks and to make payments to individuals. I don't have any DD or SO setup, so I can not comment on these options. The card is easy to use for purchases using either contactless or PIN or online. So far - so good. I honestly can't fault them.
Home Shared
1 year ago
Kroo itself is good, the app isn't great. e.g., Good: they give the best current account interest rate and their standing orders will be sent at weekends. Bad: they try to shoehorn the idea of each payee being a "contact" but don't combine multiple accounts for one person into a single contact, they want you to share all you phone contacts, ad-hoc bank payments need a new reference each time so payments to credit cards, government accounts etc. need the reference entered and checked every time.
