Labcorp | Patient

Kimberly Mosso (Kim)

1 year ago

I don't have to schedule appt, Dr does my blood, but, the app doesn't give a full breakdown of my results. And it doesn't tell me if test results were in or out of range. Something I like to read for myself. Then I know what to adjust in my diet. My last lab gave my all that( Quest)

Kristy Clark (Robinson)

4 years ago

I had no trouble at all out of the app. I had my covid test results from Walgreens in 3 days. I tested positive so it was great to be able to go on the app & get my results as soon as they were available bc its important to know something that serious & I was able to see any labs that my doc had run on me all the way back to 2011. I would recommend this app to anyone. Others said they've had trouble w/ being asked for a fingerprint, I wasn't & it was actually alot less invasive app than most.

Kelly Birbeck

1 year ago

When the results are "available" all is fine. Unfortunately my app has been telling me that I've had "No new test results" in the last 2 years. That's false and it's aggravating when I am waiting for important information!

A Google user

6 years ago

what a mess. can't see appointments already set up without typing in confirmation number, which is just stupid. The manage appointments link is buried under the function to set up appointments. the appointments should be on the dashboard. And the kiosk in the office is set up to scan licences, but if the license is faded it doesn't work. what a mess.

A Google user

6 years ago

I have tried to make an account, both online and on the app over the last month. Every time I add my email address the site goes into an error of technical difficulty. I am not able to create an account and I get sent back to the register page, that is blank. I have tried close to 20 times to register, this is obviously not working for myself and many others on this page. It doesn't look loke anyone is looking at the reviews or trying to fix the issue. this is a joke.

John Wang

1 year ago

Useless other than taking up storage space. Nothing works. No phone number to call. Searched on web as well as in the app, there is no phone number to call. It has a "help center" which gives you a predefined list of questions. but none of these address the issues. 1 star is an over rating, but there is no negative or zero stars.

Barry Graham

1 year ago

Five stars when I can get the fingerprint login to work. There is a fingerprint on the login screen that does nothing, and no way to enable biometric login from within the app. I wrote this 2 years ago and it's still the same. Yesterday I couldn't log in because it incorrectly said the password was wrong. I contacted Labcorp customer support and can't believe the ridiculous answer I got: Thank you for your inquiry. You will need to call your phone company about this matter.

A Google user

6 years ago

I filled everything out, then when it sent the confirmation code to my email the app froze on the sending confirmation code screen. I waited and it never changed, so I closed the app. Now I can't register again because it says me email is being used when I try to, and that it doesn't belong to an account when I try to log in. The website did not offer anything help-wise in this situation and gave the same results. What a waste of time. Now I can't even access my test results either, so I'll have to take even more time tomorrow to do that. This app sucks.

Miss Kitty

4 years ago

No longer works. I've uninstalled and reinstalled several times. The mobile app has numerous login issues. Once logged in, I can't scroll to update my contact information they insist on me verifying. If I do manage to get past this step by clinking "Next" on my keyboard, I'm unable to view test results. If I use my mobile browser and use their website, everything works fine. The mobile app itself is the problem m

Laura Jennifer

2 years ago

Ok app. But almost every time I prefer to stay logged in, I go back to use it it's logged me out. Instead I would prefer better security measures so I could stay logged in if I wanted to. (you could always put the option in not to in Settings) Measures like biometrics and similar. In that instance app is pretty bare bones. For reference, look at Quest Diagnostics' app.

Shaun Stine

3 years ago

Will try to give no stars, if system will let me. Had to answer "not sure" to the individual questions as well? Why? Simple - app doesn't start. A previous version HAD to have worked, or it would have never made my home screen. But it's been upgraded into uselessness now. Tried to open it recently, and the most I've gotten in a dozen attempts is the company name, then a white screen. And nothing else. Samsung Galaxy S8, but that shouldn't matter. Worthless to me.

M B

5 years ago

Does most of what it needs to do but it has two issues. When you arrive at the lab, there is no easy way I can see to pull up an existing appointment to check in. Also, I have never gotten the fingerprint scanner to work with my LG Q7. There is no way to turn it on in settings so I presume it reads the fingerprints already stored in the phone. My fingerprint scanner works for everything on my phone except this app. Please fix or tell me how to get working.

Edgar Cancinos

2 years ago

As of now, never had an issue with the app. I'd get an email, I pay via the app. I get an email now, saying it's going delinquent, the app first doesn't show I have any open invoices to pay, then I search the invoice on my email, enter it with my zip code. Bill pops up. I go to pay. I enter my name but no option to enter my card or bank Information. Then it says to acknowledge the Ts and Cs but no option to do so. App needs lots of work from the looks of all the reviews.

roger nelson

3 years ago

Missing essential functions: App has a link for logging in with biometrics but it doesn't work. If you have a scheduled appointment you can check in using the app but walk-ins are required to check-in at the kiosk and can't check in via the app. Both are major drawbacks of using this app Any attempts to email the developer results in an automated email saying you're not authorized to email them

Milagros Monserrate

3 years ago

The apps login doesn't work. I was wanting easy access to my labwork and notifications so I was excited to see that an app was available. To my disappointment, it doesn't really work. Everything looks fine until you need to sign in, then it just loops or tells you there is something wrong with your password when there isn't and the fingerprint doesn't really help matters either. It can also be very slow at loading or doing certain things, like using the password reset.

Samantha Karr

3 years ago

Ubable to schedule an appointment even though that shows as an option. After logging in and choosing "schedule appointment" and then choosing the location, I keep getting repeated error messages as soon as I click on "yes" for the question if I will be fasting. App keeps generating "Sorry! Looks like something went wrong on our end. Please try again later." Except later... same thing happens.

Alex M

1 year ago

I started using Labcorp due to the service. but the "app" is really bad. For checking your results is great. If they got linked, that is the main issue here. If you start the appointment process in the app, it asks from the start if it is for yourself or not, but then it asks again for the info of the patient... I'm ok with filing other fields, but your name should be transferred. If you input a slightly different one, then your appointment doesn't appear in the app.