Liv Bank
August 23, 2024
More About Liv Bank
If you don’t know us yet, here’s a quick peek at who we are and what we do:
We are UAE’s first digital bank and we’re here to redefine the way you experience online banking.
From opening a bank account in minutes with #nopaperwork to saving and growing your money smartly, the Liv Bank app is designed to empower your financial journey, end to end.
Think of it as your trusted banking assistant.
Looking for an avenue to grow your savings? Upgrade to our Bonus Multiplier Account or avail excellent returns on our Fixed Deposit.
Save for your biggest milestones in life using our Goal Account or apply for a Personal Loan to fulfill them at the best interest rates.
Discover unbeatable reward programs with our flexible Credit Cards and do more of what you love. These are just a few of the many things you can do for and with your money using the Liv app.
Key features:
• Open an account in an instant from the app with just your Emirates ID and passport. It’s as simple as that.
• Track your spends at a glance. Our insights feature in the app allows you to see where you are spending and how frequently.
• Prompt notifications update you about your transactions and the latest offers across products and value-added services.
• Add money to your Liv account by simply scanning any (UAE) debit card or through a quick and easy bank transfer.
• Pay utility bills in just a few taps by choosing from a list of service providers like Du, Etisalat, DEWA, Nol, Salik, etc.
• Send money to or share bills with your friends and family using social channels via our Social Pay feature.
• Make quick and easy transfers to any UAE bank using just their IBAN numbers or internationally using DirectRemit (across India, Pakistan, Sri Lanka, Philippines, and United Kingdom).
• Lock, and unlock your Liv cards with just a tap on the app.
• Access the best deals across top recreational destinations in Dubai or participate in our biggest draws or investment opportunities.
That’s not all; we’re constantly working on improving our usability and adding new features, so we’d love to hear from you. Help us spot bugs so we can fix them at the earliest and let us know what else you’d like to see on the Liv app. Let’s create the best digital banking experience for you!
Latest Version
6.2.0
August 23, 2024
Emirates NBD
Finance
Android
1,543,465
Free
com.liv.android
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User Reviews
Bee s
1 year ago
2023 update2: You seriously want to charge people 25 dirhams a month when we can't even reach a human for customer service. What a joke. Disgusting. the app is still trash. Maybe instead of throwing ads in my face every 2 seconds, you could try ironing out all the bugs. . Update: Don't use this app unless you love seeing "sorry there was a problem". 2024 update: still garbage.
Luqman Saeed
1 year ago
This app is the most frustrating garbage to use. The whole password flow was designed by clowns. I'd give 0 stars if I could
Roupina Karekinian
1 year ago
Very Unprofessional team, no proper response or even listing for the problem before proposing way forward, had to follow up on whats app to get the support on app than been asked that problem will be assisted on whats app with an agent who is not even responding, this was the worst experience in the UAE not only on banking but as general and would definitely change my account to another bank.
Rincy Thankachan
1 year ago
Worst banking app ever. I've been trying to close the account since two months and I've paid the pending amount. but the account closure process not yet done and still the bank is charging me 26.25Aed per month for not maintaining minimum balance. While I'm trying for account closure request it is still in process.ridiculous. only option to connect customer care via chat or WhatsApp, and you can get connected after 2 hours of waiting, and suddenly they will exit from chat if we delay the reply.
Mohammed
1 year ago
Can't login Showing there is something wrong Now i stuck here at hospital but can't fo the transaction Because the money is in goal account And to use those money i have to withdraw from app but here it's not login Completely frustrated
Bevz Cas
1 year ago
dear liv bank, as a customer for 8 years now. can please have an explanation from your company, why i cannot log on to my own account every 2 or 3 months there's an error in the app. all the time its asking for password. if i put the password it keeps telling me ERROR!
ana marie Ea
1 year ago
Liv app not working on Android, i tried logging in with my S21 Ultra 5G and it wont log, it mentions "something went wrong" but in iphone, this is working. Please check the issue. I will delete this review if the problem is fix.
Mohamed umsultan
1 year ago
Nothing has got improved after the update.It is still have a problem There is an error in your application. It's not working. It's not opening continuously saying that it has issues error please solve this problem. And your teleBank are not responding for the issue to resolve it
rechil bonina
1 year ago
I have been attempting to log into my account throughout the day, but unfortunately, I have been unable to do so. Despite multiple attempts, the login process is not going through even my password is correct.
Liberty Lim
1 year ago
Where do I begin..first its a worst updated bank app, I've been using this app for more 4yrs now and this is the first time I experience to log in in here. What's the worst is they updated it into X-Liv but they can't keep the existing member details of this app. They said it won't affect when you do updating but now I can't even log in, tried to do the forget the log in details (EVEN THOUGH I KNOW MY DETAILS) but italways say SOMETHING WENT WRONG. I GUESS IT'S TIME FOR ME TO LOOK ANOTHER BANK
خالد
1 year ago
Simply the most inconvenient app ever. Everytime the password keeps changing on its own and accuses me of forgetting the password. When I try to change the password it says that you need to input a new password. Causing so much pain.
mhmd mhmd
1 year ago
The app says that transferring money to some Philippines is free, i initiated a transfer and they deducted fee, when i message liv chat they replied after 2 days telling me now there's fee and they send me link if the fees , the link confirm that transferring money to Philippines is free..and they sent SMS of reversing the fee to my account and when i checked the balance in yhe app it's not true they didn't reverse the amount to me
Dipkiran Gajmer
1 year ago
I have been using LIV account for 2 years now. I never had any issues using this app. It was very easy to open my bank account and request bank card. Since it was all done via online only which saved a lot of travel time and hassle of documentation. It's truelly a digital bank.
Michelle Manzano
1 year ago
It's hard now to log in to the app. Keep on asking to do update my time zone so it can be match my location. If you try to reset the password it says my device does have NFC whatever to scan the Emirates id. This is so frustrating now. If I have a choice I will not even give it a 1 star rating. It used to be good before the latest Liv update.
Ryan Hunt
1 year ago
I posted a negative review months ago about this App... I will re write a new one... It's pathetic.. I cannot even login, it's says Uhh Something went wrong even if I try to change the password same thing.. even after re installation. I need to pay bills... What bank app is so bad?? Negative 10 if I could give.
AnilKumar Ponath
1 year ago
The app is not working properly, tried to login but then showing password incorrect tried to resit password, typed the registered eail but its showing try refreshing the app, spent so much time on this please do something about this as soon as possibe
steffy celine
1 year ago
It's been a frustrating week since I've been unable to access my banking application, and despite numerous attempts, I've yet to receive any meaningful assistance from the customer support team. I've tried reaching out through various channels, including phone, email, and live chat, but unfortunately, my issues remain unresolved. The coustomer support is very poor. really fedup with is application.
HK
4 years ago
Transaction history and statements are all wrong–the amounts do not match, the helpline is pretty much dead, and loads of technical issues. This makes doing personal financing a nightmare. I get the service is free, but i'd still expect some level of professionalism. If youre a student with 30-40 bucks, it cool, but i wouldnt trust thousands of dollars on this service. Overall, I wouldnt recomment it and im planning to migrate away from it.
Jeffrey “rendermangl” Martin
4 years ago
Love it, absolutely pleasant experience using it. The only complaint I have, which is very difficult to deal with is the customer support. If you run into trouble, it isn't a very smooth experience trying to get your problems sorted. Please have a fix for this. I understand the chat bot route us great, but having a person to talk to would be an awesome addition.
L J
3 years ago
Great concept to have an online only account, and all support goes through the chat in the app. But then.... the chat should work. Have tried to use it 3x, and only worked once. First time the bot would connect me to an agent and the waiting time I could "find above". But nothing was written en no connection was made. And today the bot does not start. Am able to type, but there is no connect with an agent or bot. Wanted to upgrade to PRIME, but can't get support to answer my question.
