A Google user
5 years ago
doesn't work well
Brent
4 years ago
No longer works at all
Kcee Richardson
2 years ago
Cant use the app, if doesn't let me log in. Really poor.
Zach Sobie
3 years ago
Link to make payment doesn't work. Worthless app
Stephanie Thompson
3 years ago
Easy to use, very self explanatory.
A Google user
6 years ago
Loan Butler was easy to use and kept me informed through the mortgage process.
A Google user
6 years ago
App won't accept any password even though it meets the requirements and passwords match.
Jared Lawson
1 month ago
Buyer beware! Six months after selling my home/ending my mortgage Ruoff attacked my credit report with false reports. One of the stories they gave me was because they had bad communication with a client of theirs. Not my fault. Very rude employees often giving me multiple different stories. After months of neglect they finally fixed it. But I never received compensation and the business never paid any consequences. Lots of hourly employees who don't care who their mistakes hurrt. Buyer beware!
Daniel Wray
1 year ago
It's literally just the mobile website. The app doesn't appear to give any more functionality than that.
Joe Anstey
4 years ago
Its a good app for the process of buying a home. I never give 5 stars because theres always room for improvement.
Kelly Doughty
3 years ago
Great way to know where you are at during the mortgage process and after the purchase. GREAT APP!!!
Emery Rachelle
2 years ago
Login button leads to a blank white screen that doesn't load. Can't use the app if I can't log in 🤷🏼 Using on Android on a Samsung Galaxy for reference
J B
4 years ago
Was great before the makeover, NOW you can't login without saying forgot password It doesn't show your progress AND most of the time nothing comes down to view when clicked on !!! Only giving 1 star because I have too😕
thomas frey
4 years ago
So the app itself was nice. Made the process a little more smooth. The agent(s) Jennifer Goins and her assistant Brooke however were rude, distant, and made me feel as if I were a burden. The phone was never answered when I tried calling and my messages (email and text) were responded to sometimes days later if at all. If you get either of these people as your agents for your own sake ask for someone else.