Metro Transit
August 12, 2024
More About Metro Transit
KEY FEATURES:
Find the right bus, light rail, or train for you through the Trip Planner.
See the next available bus, light rail, or train for your desired trip with NexTrip.
Pay a single fare or multiple fares for a group of riders, and store multiple tickets on your phone for future use.
Simply create an account and enter your credit/debit card information in our secure system.
If you’re looking to pay with cash, you can use a pre-paid debit card or pre-paid gift card.
HOW IT WORKS:
1. SELECT RIDER TYPE: Adult, Senior/Youth/Medicare, Mobility, Family
2. SELECT SERVICE: Local Bus/METRO, Express Bus, or Northstar
3. SELECT: Station for Northstar or time-based fare for Bus/METRO
4. CHECKOUT: Pay with Visa, MasterCard, American Express, Discover, pre-paid debit or gift card, or Apple Pay
COMMON QUESTIONS:
Do I need to be connected?
An internet connection is required create an account, sign-in and purchase and activate tickets,
What if my battery dies?
Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!
IMPORTANT REMINDERS:
• Activate your ticket when you see your bus or train approaching. Your ticket must be activated before boarding a vehicle.
• Watch your battery level... Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.
Latest Version
4.9.0
August 12, 2024
Metropolitan Council
Travel & Local
Android
315,723
Free
org.metrotransit.mt.mobiletickets
Report a Problem
User Reviews
Andrew Kathan
1 year ago
Currently, the app crashes on Android when attempting to process a payment. The old app was simple, three click purchases, with a purchase log and purchase replay, and defaults that would be remembered. The new app requires three times as many clicks to purchase a ticket, which is much more annoying when trying to actually board transit.
Benedict Khoo
4 years ago
Sometimes it works but sometimes when looking at the maps it causes a whole system shutdown cycle that I can only escape by hoping to restart and switch out from the app before it shuts down again. Also everything about this app other than the buying ticket aspect is just a web browser, as it uses my own system web browser but lacks any of the useful features of it when looking at schedules. The older app was much more stable and faster.
A Google user
6 years ago
It has so far been impossible to add value to my goto card on this app. I have tried to use 2 different credit cards and have continuously received the same error message about the card mailing address. No matter what I changed in the address, it did not work. This should be easy. Every other app that sells merchandise makes it a snap. At least offer the option of paypal. The second problem is reaching the shopping cart to see why it is giving the error message of only being allowed 1
Akun Dummy
4 years ago
The new updated map is terrible. The User Interface is not accessible, making it hard for me to navigate within the app. The functionality of buying multiple tickets is gone. The history of purchasing that made the buying simple is gone. The developer of the new app truly does not keep accessibility in mind.
Eric Manuel
3 years ago
Easy to buy tickets and save them, and allegedly you can use multiple at a time but I haven't done that yet. There's a few annoying things about it like the app directing you to a browser to use the nextrip and other related features. So it would be nice if everything can be in app. I would also like to see a feature to 'favorite' a bus stop to quickly and easily see when it's coming next.
Nope C
4 years ago
Huge downgrade. Who designed and approved this as an "upgrade" to the previous? The previous app was perfectly fine, thus Ian huge downgrade. Nothing stacks, you can't buy things quickly, the interface is hard to navigate and all the buttons are difficult to differentiate from each other, you can't buy multiple tickets at the same time etc. This is awful.
A Google user
5 years ago
The good news is that this app has come a long way in the past year. It's actually mostly functional now, and I'd argue more reliable than my GoTo card. There's still room for improvement though: like a running notification when you have an active fare to quickly summon your pass, the ability to "bookmark" certain stops or routes for quick access, or simply a way to prioritize NexTrip over the trip planner. A great step forward though!
Sean Castro
4 years ago
This latest update is a substantial downgrade. Identical tickets don't "stack" visually anymore, resulting in the need to scroll though a list of tiny text to find the specific ticket you need in a different spot every time. Way more button presses needed to activate a ticket as well. And most of the "tools" in the app still just link to online pages in the web browser.
A Google user
6 years ago
It keeps showing that it has no network access. I've tried it on WiFi, mobile data, and both those with and without VPN, but none of those network configurations made a difference. Given that the app hasn't been updated in nearly a year, is assume it was no longer developed. Metro Transit could at the very least remove it from Google Play.
Liosa Castor
4 years ago
Downgraded. The app used to be easy to use, but now all the tickets are just tossed onto the dashboard in the order they were bought, instead of having two buttons with the total # of tickets shown. And instead of being able to buy multiple tickets at a time, you can only buy them one at a time. TV is update is worthless and makes taking the bus harder.
beryl
3 years ago
Cancelling "impossible trips" is recipe for disaster. My bus was running late, i got on it just fine and was depending on the "go" itenerary for knowing the proper stop. Suddenly, it deletes my entire trip. Since the app isn't smart enough to start another trip from inside a ride in progress, the route planning proved useless and by the time i was able to deceipher the routes and where the originally intended transfer was, it was too late. Dont depend on the app.Screenshot the route/itinerary.
Nim Gregory
4 years ago
Absolutely ridiculous. Slow, clunky, and I can no longer pay by PayPal, which I trust- I have to put my card information into an app that doesn't work very well? Time to keep an eye on my bank account, because I do still need to get to work. 8/9/2021 update- it randomly logs off and refuses to log back on, saying my account is frozen for too many password attempts... when I know full well it was the right password, I could see it had no typos and everything. Pardon my language, but it's s***.
A Google user
5 years ago
Whoever designs Metro Transit's app/website really hates riders. The website got a redesign, which changed the app, so now instead of taking 4 clicks to get to a map to see where the bus is it takes 5 to 7 depending on how many digits your bus number is and 6 and a long scroll if you look up the number. This assumes the "View all schedules & maps" button doesn't need to be pushed a few times to work. I'm just bookmarking my bus' page on the website now. Much faster than the app.
Dan Jones
4 years ago
Huge step down from previous version. Crashes *constantly*. Won't open much of the time, no matter how many times I delete and re-install. Can't quickly activate multiple tickets simultaneously for multiple riders. Also looks worse, for what that's worth! No more stylish little animation on the ticket.
Grant Staplin
4 years ago
Absolute garbage application. Worked for all of about a day when I first installed it, loaded it up with a few tickets and even used one. Next day it crashes every time I'd try to pull up or buy another ticket. Reinstalled it, and now it keeps saying I have no Wi-Fi/data/internet to connect to it despite having a solid connection to any one of those virtually all the time. It's petty cash, but I still have several dollars in virtual tickets that I can't use, and for that this app can kick rocks.
Robert S.
4 years ago
To be blunt, I prefer the previous version of Metro Transit's App over this new version. Needing to purchase each ticket individually is annoyingly inconvenient. Also, the app isn't allowing me to make any changes to my account (other then editing my email/password.) I wanted to delete a credit card I added to the app, it doesn't allow me to (I'm not sure if this is a bug in the app or the way it was designed.) Either way... Switching back to cash... Using app only if an emergency!
Matt R.
1 year ago
It has been working just fine every time I have been wanting to buy a ticket. Last two days it has not been working whatsoever, I have tried on different Wi-Fi's and my own connection obviously in different areas of the city and it is still not working. Please get this fixed I'm not the only person that has this issue, thank you
Cas Henthorne
1 year ago
app crashes if you have any sort of interruption in wifi service. can also take an extremely long time to load, which is a huge problem when you're in a hurry. this is disappointing and extremely frustrating, as this app really is essential if you plan on taking public transit regularly.
Ross Williams
1 year ago
This app dumps you into a browser without warning, doesn't allow you to sign in, doesn't give you any idea why and when you ask for a temporary password it logs you onto a web site that suggests you use this app. You can't even see the passwords you type in to confirm they are correct. I understand why their ridership is down, it's impossible to figure out how to use transit
Daniel Runningen
1 year ago
It's fine, but it won't replace your Go-To card. The only built-in function is purchasing and showing temporary passes. Everything else in the "Tools" tab just re-routes you to the website. It's organized, but there's no way to save route schedules or planned trips for offline use. You also can't use your Go-To card from the app, or even apply the funds from it to a temporary pass. The app doesn't claim to do these things, but makes the app less helpful for regular riders. Edit: same after 3yrs.
