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myPhotoVault

May 14, 2025

More About myPhotoVault

Cricket myPhotoVault is just one of the premium benefits that comes with Cricket Protect Plus and Cricket $60 Unlimited More Rate Plan.
With the Cricket myPhotoVault app, you can easily (and automatically) back up and secure your photos and videos, without sacrificing quality. Free up storage on your device with one touch to make space for capturing more memories. Fast speed and unlimited* storage space put your entire collection at your fingertips and ready to share.

• Original quality: Cricket myPhotoVault app backs up photos and videos in original quality
• Automatic: Seamless, automatic backup from your phone
• Storage: Includes unlimited storage**
• Speed: Upload speeds that won’t leave you lagging
• Restore: Simply tap ‘Download’ to restore backed up items to your device
• Share: Share your memories using SMS**, email, or social media of your choice
• No Data Charges: No need to wait for a Wi-Fi connection. You can back up photos and videos without using your Cricket data plan. **

Download the Cricket myExpert app to call or chat with support expert for help with your phone, apps, and technology.

*Cricket Protect Plus subscription required.
**Storage size depends on subscription in Cricket Protect Plus. 1GB limitation on the size of each video that can be backed up and secured.
**Messaging rates may apply. Data rates do not apply when on Cricket’s network. (Requires eligible Cricket data services. Excl. & restr. apply. Use subject to wireless service terms including those related to data speed.)

Latest Version

Version
1.13.94
Update
May 14, 2025
Developer
Cricket Wireless LLC
Apps
Tools
Platforms
Android
Downloads
279,035
License
Free
Package Name
com.asurion.android.mediabackup.vault.cricket
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User Reviews

William Anderson

4 years ago

This app is by far the worst, its only good for storage, the share and dowload buttons don't work at so you can not share any photos through text or any other way, and can not download them back to your device as well. Totally useless..

Tim Weidner

4 years ago

Not uploading all my pictures to myPhotoVault. It says all are backed up but keeps counting new photos needing backed up but won't back up. No option to select photos to back up. Definitely not assured that this will save my pictures. They give you 150 gb of storage, ice used 5 gb and it won't back up my latest 150 pictures.

Sihara Chavarin

3 years ago

Terrible, terrible. I've had it for over a month and not even half my stuff is backed up, keeps saying I'm not connected to internet when i clearly am, both Wifi and Cellular and i made sure to toggle the setting over any connection uploads. Garbage app tbh i hope i don't lose my photos

wonton soup

2 years ago

I had made a folder with some old screenshots of documents, when I checked on the folder later, it went from 75 photos to 16, I don't know what happened, I didn't delete anything or free up any space, I don't know why it happened but I'm pissed. Oh well.

Andrew Herrera

2 years ago

Does what it advertises, but needs more control. Selection of what is/isn't uploaded is necessary, as is categorizing the discover page in ways other than a timeline. Not bad, and useful at 150GB/free with your bill, but definitely needs work.

Gregory Hall

4 years ago

Extremely slow. My other cloud services works a thousand times faster. Also when set to Wifi only for downloads it keeps saying that wifi is not available even when Wifi is comfirmed to be working properly. It is like they want you to use data only. I have uninstalled the app after deleting all of my photos.

Detroit Q

1 year ago

So far this app is kind of sucky. It continues to find old pictures and videos that I though I had already deleted and then bogs my system down with more pictures than I actually have. It doesn't have an option for me to enter my own photos and I am not sure if I can even delete the doubles because from other ratings that looks like a problem too. Will I lose all my pictures if I clear my Google photos after they're downloaded to this app? I'm scared to try.

James Crain-diehl

5 months ago

was way simpler than I expected it auto detected an backed up all my photos and videos. afterwards it offer (not forced) to delete the backed up files on my phone to free up space. very convenient and pretty fast.

Danny

1 week ago

not that great. Can't play backed up videos or download them when you have a lot of pics and vids! what good is the extra space if app won't let you access what you've saved?

Douglas Fouts

4 months ago

It seems surprisingly okay, except there is no way to select which folders to back up in the app. Update: The new update has resolved the slow loading but only partially fixed the frequent crashes, and the backup status screen is still bugged out.

Darrell F

2 months ago

Why tf do you have to choose a video player for every single video you click on. Can't save anything for default playing. Pic folders are never organized right. This app is a poorly executed good idea.

Ashton Watson

4 years ago

This app is horrible it picks and chooses what photos to back up. Anytime I take a pic, save a pic or anything it don't always back them up. It constantly shows the notification to back up new photos so when I open the app it shows how some pics haven't been backed up but yet it says everything has been backed up. I have uninstalled and reinstalled it once and it worked but then it stared doing it again. It's extremely annoying. I'll just stick with the google photo backup

Lawrence Wagner

2 years ago

Absolutely way to Slow at uploading/backup and that's not the worst part. The app constantly keeps force stopping itself which then stops my photos and videos from Backing up. Trying to free up storage on my phone by uploading or backing up my storage. Now I know why this is included in my plan to have 120GB or 150GB w.e it is, the app hardly works and trying to advertise and get people using the app. Fix the problems it's slow response, slow uploading speed, and crashes

Michaela O'Malley

1 year ago

Worst decision i have made in a while. Switched to cricket & thought I'd back up my pics but this deleted ALL of my organization. Dozens of folders all gone bcz I let it delete the files from my phone. Would absolutely go back and undo if i could. Also can't manually sync. It constantly syncs random stuff i don't need to save. Have to redownload pics now if i want to share them from ig. Apparently i don't pay for CUSTOMER SERVICE WHICH SHOULD BE INCLUDED, so no recourse. HATE IT. 👎

matt beeler

2 years ago

I'm sure you've noticed in the comments since the most recent update there is no way to get the app to update the photos in the cloud. Previously there was a progress bar and it was much easier to see the progress of upload and now there is nothing. Even if you leave the app open or force close it or do whatever you try to do it won't work. Half the stuff that was on my cloud is now gone and I can't get the stuff that's on my phone to upload

BiPolar Bear Pa N' Cub

1 year ago

A real space saver for phone memory. only issue I have is when browsing the media that's been already backed up, there are a number of files, larger sizes videos mostly, that don't ever load a preview and when selected take an eternity to load if they ever do at all. I was hesitant to permanently delete media from my device and rely solely on myPhotoVault to keep them accessible, I really hope my fears of losing the precious videos/pics of my children growing don't become a reality.

Randy Weir

1 year ago

The app continually tries to upload any and all pictures and videos you can't pick and choose which one's. Then when you want to access them over a internet web browser you can't. My main issue is that it states that I have about half my storage used up but there is nothing that I can see in the app so I don't understand what is up with this service but it definitely needs some work for sure!

bryanna crowder

3 years ago

This is app is so damn frustrating. Doesn't back up even if you leave the app open. Doesn't matter if you're connected to wifi or using mobile data. It's backed up photos once the whole time I've had it. Since that one time, it gives notifications, saying go check your backup progress and it hasn't progressed at all. It's been on the same number for the last 3 weeks. It's utterly ridiculous. I do not recommend this app at all.

Raymond R. Holmes, Jr.

8 months ago

App doesn't back up my pictures. It'll randomly work for a while but then it stops. It says I have 52,000 photos that aren't backed up & to open the app to back them up. When I do, it gives me an old date & tells me all the photos are backed up. However, it hasn't backed up any new photos or the 52,000 photos that it accurately detects on my phone. I've been sending feedback to the company. They don't respond. I even did uninstalled & reinstalled app & did factory resets on phone. Doesn't fix it

Joseph B.

4 months ago

It will not let me view or download any photos/videos. If I upload on cellular, it stops and says my phone is too hot to continue. Uploading on Wifi works fine. I'm most frustrated with not being able to view photos/videos. The app has failed me so many times while trying to show family and friends my pictures. Fix it. I'm not paying a premium for a service that doesn't work.

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