NJ FamilyCare-Medicaid

Jihad Furqan

2 years ago

I downloaded the app it was working. then all of a sudden I go to use it again after update it'll just open and close real fast. Definitely not worth downloading

Kathryn Thatcher

1 year ago

Having trouble loading. Also doesnt recognize my login and paswrd. I have uninstalled app I have changed password. It logged in then when i close it, and go to log back in .. I get same thing!

Oscar Feliciano

2 years ago

Haven't been able to log in through either the app or website for at least a month now. Website states incorrect password even after changing it, twice.

Jennifer Killian

9 months ago

Can't change my PCP .Won't let me sort and filter

Francisco Ramos (Frank)

2 years ago

I left a review back in the middle of October for the simple fact that I couldn't access my profile because the site wouldn't let me. Now the problem is persisting again and I really need to access it and I can't and it won't let me leave another review on top of the one I already did so I had to erase that one to put this one in so I'm now giving it one star for the simple fact that the bugs that you guys said you fixed you actually haven't. Way to go guys! Stellar work. #duhidontknowhowtofixit

Lightsttn1 A

2 years ago

Not designed to support the TotalCare D-SNP OF HORIZON'S HEALTH CARE SYSTEM. WHY IS HORIZON SO LAME WHEN IT'S CLIENTS ARE CONCERNED????? SMART PHONES GIVE US A LOT OF IMPROVED ACCESS, AND POWER, BUT YOU'RE NOT USING IT TO THE ADVANTAGE OF YOUR CLIENTS. IT'S LIKE A UNIVERSAL VOICE, AND TEXT TRANSLATOR. IT'S TIME TO BRING THIS WORLD INTO THE "AVAILABLE FOR ALL FUTURE".

Darrel Kramer

10 months ago

Unable to validate code. App resets upon trying to recover email code.

Sharon

1 year ago

It would be nice if the app (and website) worked more than 10% of the time. I guess making it nearly impossible for people to access their health services is an effective short term money saving scheme. Until, of course, the neglect leads to expensive emergency care.

Queen Prieka

2 years ago

The app was working fine at first. Now when I log in it force closes automatically. I can't get in! It make no sense the amount of technology out here and this app responding like this. Whoever is in charge of checking these comments just gives a general response to every comment. Nothing actually gets solved. Don't waste your time with this app!!!

Christina Lapa

8 months ago

I'm loving this app, so awesome & makes things so convenient.

AJ Ciccone

1 year ago

App has not worked in over a month. Dragging your feet fixing this with no response for over a month, meanwhile every day it's broken you're limiting people's access to convenient healthcare. Absolutely shameful. Every time I sign in I'm met with an infinite loading screen or "we are experiencing technical difficulties. For a whole month?

Trish Jean-Louis

10 months ago

Every single tab is blank. No where to search for a doctor. Can't update my info.

T T

11 months ago

What is going on with this app? I have not been able to login for over 2 months. It keeps saying to please check your information. I've uninstalled & reinstall the app and changed the password and still cannot access my information.

Damien Bradley

1 year ago

Absolutely terrible, worst app I've ever used, even the most simple thing like looking for doctors doesn't work when you attempt to filter. Clearly not tested, almost everyone involved in this effort should be evaluated for motive. Clearly outsourced to completely incompetent development group, who is just ripping off those who paid for this to be done. Never seen this level of incompetence and I was a software engineer

Debrah Caracappa DiCenso

10 months ago

For the most part, I can find the answers to all my questions on this site. I find it very easy to navigate through and the format and graphics enhance your experience.

Jennifer Ritchkoff

9 months ago

They need to add the option of tagging Doctor information so you can save it to favorites and easily access it. Also the app says I need to update it, but I'm not finding anywhere to do that.

Ange M

2 years ago

Not horrible when it was just NJ health but major roadblocks w/ the Dual/Total Care. My 2 children & I were covered under NJ Health w/out any login issues until mine became Total Care. I realized it may have been a little difficult but still not resolved after a year now. Everytime I've called/chatted, including resetting login info & also deleting/combining the accounts, my account becomes blocked from the number of failed attempts & not able to login using the original login.