Guillermo Coto
1 month ago
A while ago it started having issues, items and prices do not load properly
Pablo Santizo Castillo
2 weeks ago
used to be a good app but now it's just a big menu, no delivery available
Roy Lee Pyatt
2 months ago
they send an email and only 20 seconds to respond and even if you beat the clock out still says it's wrong.
Jerome BG
4 months ago
they allow you to pay for their plus service with credit card then decline the card on orders so you have to pay cash . they say the order will arrive in 5-20 mins then after you make the order they say 1 hour ... then you can't contact support about anything . this is a scam these days DO NOT USE THIS DELIVERY APP .
Paula Marowsky
1 week ago
Service was 100% Better directly from the web site I hate unnecessary data consuming ridiculous apps.
mario fonseca
1 month ago
it suppose to allow to make some food orders in other country but it doesn't allow me to make this food orders. i try contact support but it doesn't allow me. people make apps for a purpose but they didnt work
Lucas Bicca
4 weeks ago
It's a great app to ask food. I'm traveling in Uruguay and test the app. I only recommend the option to verify Brazilian phone number. I tried but I received a error.
Thee
2 months ago
constantly false pricing. they advertise free or lowered shipping, untill you order. than the price changes to full price again. order from supermarket, recieve call, product not in stock. ok, then substract it from the bill, and ready. i see altered bill for -0.08$. order arrives with product exchanged for something else! no support. no bug-report, no customer feedback. app dev doesnt care. enough idiots use it and make them rich.
Randy Cardoso Garcia
3 months ago
I've noticed that some restaurants are raising their prices on the app, while their physical locations are cheaper. Now, they're also charging users an additional 2 bolivianos, and if that weren't enough, they're also charging the restaurants a commission. It's unfair that this price difference exists between what's offered on the app and what's offered at the physical restaurant. As if the commission they charge the restaurants weren't enough.
Matheus Mordorst
2 weeks ago
Ordered once then the app started glitching out. Couldn't add orders to the cart, couldn't pay, couldn't do a lot of stuff, and without proper user feedback
David Basom
2 weeks ago
My payments worked at first, but then they started saying it could not process my payments. My bank says it is not them, as no payments have been rejected, yet miraculously, it works to continue to process my Plus membership.
Lis Rios
2 days ago
Quick, easy, and reliable. Make sure the location tracker picks up your exact location or move the pin so the delivery person knows exactly where to go.
Kevin
1 week ago
terrible app. at first it allows you to pay. after a while it stopped allowing me to pay with any new acount. i was able to pay with my gf acount. no way to contact a actual person. not recommended to use
Humberto Dotti
3 years ago
Service is fine, but the app itself is trash. If you got other delivery services, use those instead. You'll be stuck for an hour in this app trying to make an order, only to be sent back to the home menu because "something went wrong", what's wrong is every time you press a button in this app, it runs slower and slower until grinding to a halt.
Miguel Araujo
4 years ago
Terrible user experience. Too many problems with orders, such as incorrect orders, missing items or just outright not arriving (yet marked as "delivered" on the app). Customer service is very bot-like, also terribly slow. While they give you the money back, they don't refund all of it, and they do it with in app coupons (meaning you can't use it anywhere else). This is a bad practice of tying users down to a specific solution. They give no info at all about the deliverers (delivery men), no way to contact them. It's been said that these people turn off their internet connection (so they don't appear on map/chat) and steal the orders, hence it never arriving as mentioned earlier. In cases like this, they don't seem to consult with the deliverers when you contact Customer Support, it's always the "Here is a coupon!" strategy. The only good thing you could say about it (which is actually more of a curse than a blessing), is the fact that since they apparently have low fees compared to other solutions (solutions which I have not had problems with), restaurants seem to choose this over others, and just this, giving clients no other option.
ScottyMac
3 years ago
The latest in stupidity comes when the send you coupons for discount on restaurant that are 100 km away from your home. Add to that the fact that no one answers when the food is late, incomplete or missing altogether and the just refund your money... Do not use this app, find out if your local restaurant have their own delivery service, you will skip on a lot of frustration and bad times.
Robert Borden
5 years ago
Horrible customer support! I have a food allergy. It was clearly noted in the order and the restaurant ignored it. Their support offered an option of resending the food which was great. After waiting 15 minutes for them to take care of things on their end I was notified that they would not resend, but instead would offer me a credit. The credit didn't even take into account that I would have to pay an additional delivery fee. I definitely recommend using UberEats as they have great service.
Rocio F.
1 year ago
The app kept incorrectly giving errors at each step. It gave me an error when logging in, I reopened the app and without re-entering the credentials, and it was now logged in. It gave me an error every time I tried to add a credit card, I went back, and I found that the credit card had been successfully added. Tried to place the order and then it gave me another error.
Rachel Salazar
4 years ago
Awful app. Doesn't accept payment. Orders cancelled after an hour of waiting. I loved glovo but now I am moving on. The app is more difficult to navigate. It's not as intuitive and the search function is odd. Doesn't show delivery driver. No service available apparently. Orders cancelled for not having a product instead of calling to update order. Also the name is so stupid. I feel bad for the person who thought "hey let's make the name more syllables that don't roll off your tongue easily"
James Corrigan
4 years ago
The ratings on the app are all fake, and the customer service is non-existing. I ordered from a restaurant with 4.7 stars (according to the app) and the order came after 2.5 hours, it was gross, and half of the items were missing. I couldn't even complain because they never marked the order as delivered so it didn't allow me to complain about the missing food. I looked the same restaurant up online and they really had 2.0 stars, so the pedidosYa app just gives fake ratings for restaurants.