A Google user
6 years ago
Saved content gets randomly deleted! Every single project I have saved since I started using the app 2 months ago got randomly deleted today. Every single project, which I have spent hours creating and that I regularly reuse as templates for my business, so that I don't have to recreate the project each time. Customer service and the Photofy help forum say this happens anytime your app or your phone updates, and there is no way to recover the content. Um, what!? Seriously disappointing.
A Google user
6 years ago
After upgrading to an S10 and a month of not being able to use the app.. I'm finally back in it! The customer service has been very nice informing me during the process of them trying to figure it out. while I don't believe all the bugs are figured out and I lost all my saved projects, I am do happy to have my app back up!
Melissa Martin
5 years ago
I love this editing app, I honestly just don’t think there is a more user- friendly version on the market! Especially not for free with such reasonable rates for purchases. I just dearly hope I can get my purchases restored after I’ve had to do without this app for a year or so due to an older phone. Editing photos using this app used to be my happy place! I’m looking forward to diving back in! I do wish that apps wouldn’t stop working on older devices. Even if it will only run an older version for people who can’t always run out and buy the latest & greatest phones!