Reflect -Banking made personal
August 07, 2024
More About Reflect -Banking made personal
What Does Reflect Offer?
1- FREE Digital Account: Enjoy spending, managing, and saving your money. Keep everything in one place and take control of your finances.
2- Top-ups & Withdrawals: Benefit from flexible funding options and withdraw cash from any Arab Bank ATM with ease.
3- Debit Card: Offers the convenience of cashbacks on your purchases and the flexibility to pay in six different currencies. Enjoy seamless transactions and earn rewards as you spend, making your international purchases easier and more rewarding.
Check our website for full terms and conditions.
4- Loyalty Program: Redeem points and earn cash through engaging activities like spinning the wheel, conducting transactions, and more.
5- Payments: Easily pay back friends, settle bills, and request money within seconds. Reflect makes all your transactions quick and simple.
6- Saving Spaces: Put your savings on autopilot and achieve your financial goals effortlessly. Reflect helps you save smarter.
7- Spin & Win: Enjoy the thrill of spinning the wheel and earning points every 72 hours.
8- Credit Card: Whether or not you transfer your salary to Reflect, you are eligible to apply for a credit card, giving you more financial flexibility.
Subject to Interest
Offer terms and pricing for the credit card are subject to change or termination at any time.
Additional fees and restrictions may apply
Check our website for the most current terms and conditions
9- Multicurrency Sub-Accounts: Handle your global financial transactions with ease and flexibility. Reflect's multicurrency sub-accounts put the world at your fingertips.
Subject to exchange rates
Multicurrency rates and fees for different currency accounts are subject to change or termination at any time
Additional fees and restrictions may apply
Supported currencies: USD, EUR, GBP, SAR, AED
Check our website for the most current terms and conditions
10- Instant Loans: Get an instant loan within 15 minutes without the hassle of lengthy paperwork or long waits.
Subject to interest rates
Loan terms and pricing are subject to change or termination at any time
Additional fees and restrictions may apply
Check our website for the most current terms and conditions
11- Marketplace: Enjoy a personalized shopping experience with one-click checkout, making your purchases smooth and hassle-free.
Address: Arab Bank’s headquarters are located in Amman-Jordan, at Shmeisani, Pr. Shaker St, Building 8.
Latest Version
2.4.1
August 07, 2024
Arab Bank Plc.
Finance
Android
1,575,655
Free
com.arabbank.neobank
Report a Problem
User Reviews
Ayoub ZeinEddin
1 year ago
Cant get the account approved. Reason: selfie mismatch. unfortunately, this is the only face I have. Any workaround?
Muath Jafari
1 year ago
Very very bad experience, I spent more than 30 mins setting it up and after all step it says your application got rejected due to wrong information, are you aware of my information than me?
Ahmad Al-Masry
3 years ago
Very bad app. Found and reported bugs to technical support, but no action is done. I do not know how this application is related to arab bank. It is not meeting the high standards we used to from arab bank online services. I can't trust this application as a neobank, where features like changing email is not working and changing phone number is not supported with support with bad technical skills and bad follow up.
Ashraf Alkiswani
1 year ago
Every time I try to perform an action on Jawwal Pay, I keep getting pushed to create an account on Reflect. It's a very long and tedious process that has resulted as "incomplete" two times already. The process should be easier and smoother. It seems that other comments are echoing the same thing
nizar issa
2 years ago
Creating account processes are too long and not smooth. I ended the process then told me your information is not correct and crashes several times in between. You cannot call support trough app and on Facebook the page not authorised so you can't trust giving your information... a lot of problems
Abdullah Eldurini
3 years ago
Update: The Reflect team called me and they were super nice, they listened to all suggestions and took notes for all issues that I'm facing with the app. I had the most satisfying customer service experience that anyone would have, and the guy who was speaking was very interactive. It's nothing new for such a great bank, thank you.
Marwan Khanfar
2 years ago
soooo many issues, keeps getting the service is currently not available , i paid for municipality bill and it deducted from my balance, then by chance i discovered that payment didn't go through at the municipality side in addition is very slow. Whenever i report an issue to the support they keep asking to reinstall the application!!! i had to reinstall it many times!! unreliable application, so amateur, not acceptable quality for Fintech app belongs to the biggest bank in the mena region
Maauya Dakhlallah
2 years ago
There was an issue with the app (their fault) that sent money twice from my "reflect" account to another account i have in July 2022. Now, in June 2023, they took the amount without notice! I used the app all year, and my account wasn't negative, so this sudden deduction is unacceptable. It's their system bug, not my fault. They should recognize my rights as a client. I should be informed before deductions for a suitable payment date. Note: The system has errors, users can face the same issue.
Anas Al-Hamdan
4 years ago
Too many bugs, the app is not usable! Arabic translation is showing English locales, but load RTL, login is not working, enabling notifications did not work, and adding a fingerprint crashed the app. Tried to login again using my email, it tried to send a verification code to my number, which never happened! I don't know how a respectful institution like Arab bank spends that much money on marketing but fails to spend correctly on SDEs. That's on FE, i don't want to imagine security bugs!
Izzaldeen Khaled
2 years ago
If I could rate this a zero I would have. I've been trying for over a week to open an account but the approval is still pending. For some odd reason the customer support is run via WhatsApp and it is the worst. Definitely the worst tech support I've had to deal with. It takes ages to connect to a real person and when that happens it takes them ages to respond with a simple question like "what's your name?". It's very vague and not helpful. You're a banking business things should be better.
Hope
4 years ago
Not that good,great idea but poor excution, alot buggy for a financial app and takes alot to load while moving around the app, everything requires loading and every thing requires a wallet eventhough i openned a wallet through the app but still havent receive a confirmation yet, spinning wheel keeps telling me there is something wrong try again later, and resets the counter all over without me receveing anything it just shows an error and resets
ryan rane
1 year ago
Why it doesn't work in some phon ...
Adnan Qatouni
3 years ago
Weak application.. Long loading times, and many times it won't even load until I close the application and open it again. Today, I was trying to login, but it kept saying "under maintenance" for more than an hour until I uninstalled the application and installed it one more time that it worked. Another issue I faced is when I want to topup my account using card it keeps saying something went wrong. This application still needs a lot of fixing.
Mohammad Abdullah
1 year ago
Its not working, every time I tried to provide a copy of my id... it sign out
Dalia Zaid
1 year ago
For some reason it won't allow me to make a profile and it keeps telling me to continue the profile but won't allow me I've been trying for two months
Ashraf Ghanem
1 year ago
First of all, I was excited to pay almost on everything and earn points. But unfortunately, after around a month of usage, it turns out there are lots of critical issues happening, I mention two of them. 1. I used the app to pay an electricity invoice, money got deducted while code number didn't appear as a result of payment. 2. A few days later, I tried to pay my Telephone (paltel) invoice from outside Reflect app, money got deducted while invoice remained open. Technical support is very bad!!
Mohamed Kilany
1 year ago
worst customer service they only respond to Whatsapp and they in average take 15 min to respond, plus, many technical issues. If they want to provide a financial service then they should consider instant customer service with phone call for emergencies. I had so many times waiting to buy something or transfer but since they never respond on time I had to cancel my order or feel bad I could not transfer. It's embarrassing how Jawwal and Arab bank are not aware of how poor the customer service is
Said Younis
1 year ago
I suggest that you add a list called Favorites that contains the names most frequently used by the user. 2.Programmers or bank employees must mention in the application or when receiving the card the maximum amount allowed for the monthly transfer. 3.Another suggestion regarding the month's agenda is to show a red circle on the day of sending activity and a green circle when receiving money
Wael Obaid
1 year ago
This os actually the worst App ever tried, many technical issues, hard tp deal with. And don't let me talk about the customer service.......
Ahmad Nasriya
1 year ago
Top notch service. Real control over your card. The multi-currency feature is awesome and works as expected, one card for all accounts. Great! Still a username to accept payments from anyone worldwide (with web based page) is needed. Adding support for Google Pay is also a plus. The service is already excellent, but could be much more improved.
