Save Mart Supermarkets

raymond gonzalez

1 year ago

You have to login to the app each time it is opened. That is a hassle because the biometrics sign in does not function. After opening the app and logging in about 2 or 3 times, your login credentials no longer work. I have to delete and re-download the app just to use it again. This is on a Samsung S22 ultra running Android 13 and one UI 5.1

A Google user

5 years ago

App hasn't worked right for weeks. I can only search for products once right after I uninstall and reinstall. After that it doesn't work anymore and I have to uninstall and reinstall again. The weekly add doesn't display either and when it does the list format is awful. It should have the option to display in flyer mode.

Evan Ohlson

4 years ago

I really like the convenience of this app becuase I shop at save mart more than anywhere else but for some reason the first two pages of the weekly ad on the app will not let me zoom in. When I try to zoom in it just goes blank. The 3rd and 4th pages zoom perfectly. I even made an effort to try to email the developer to notify them of this issue before I made a bad review. Recieved no response and it has not been fixed. If/when it is fixed this review will be updated to 5 stars.

Annie Jorgens

3 years ago

Terrible app. It constantly logs me out and now it tells me that I have to install google chrome for it to work properly. My phone came in with google chrome. It has never been without it. What the h...! Now I can't even get in to the app to get the cupons and the deals. Worthless... Why can't savemart figuire it out? I already checked for updates and all of my apps including this one and google chrome are up to date. It still does not work and it is giving me the same message.

John M

1 year ago

It fails to open half the time, and it often doesn't work once I sign in. It does the same thing with my wife's phone as well. It always gives me notifications for a free offer, but when I click the notification, it doesn't show the offer, and I can never find it. If it worked, I would probably use it more, but it sucks, so I don't.

Liz Romanazzi

3 years ago

App is okay but slow and takes a long time to search for items. Many items that come up in searched words have nothing to do with item you're looking for. In general, the Carmichael, CA weekly flyer won't open on the morning of the first day ad breaks. Sometimes comes out in afternoon or Thurs morning. Don't use app to shop. Only use app to TRY to see weekly ad since Save Mart no longer places weekly ad in newspaper or in mail delivery. Overall, app is so-so.

Enedina Reyes

1 year ago

Don't download the app, it doesn't work after the first time logging in. I had to change the password a couple times and still won't let me in into my account it just idles not doing anything else. I'm ready to Uninstall the app I don't want to have to re-download it again that might be the case if it's this much of a hassle and repeat the password process the app needs to be fixed.

Yolanda Radebaugh

3 years ago

I can never get into my app. This app really sucks. I enjoyed having the older version of the app. It was so much easier. Everytime I log in, it says there is an error please try again later. Never can use my rewards or coupons. Please fix the glitches, or I will just uninstall the app. One thing I can say is, the people who work there are so nice and very helpful. I live too far from the city to shop anywhere else.

A Google user

6 years ago

I've used this app all the time, but when it updates it gets all screwed up. I had no problem until the update from 21 hours ago. it didn't remember who I was. I have tried to sign in many times today, I even uninstalled and re-installed it. it just leads me to a Web page that states bad gateway. I need to go to the store. I can't load the reward offers and points I have.

Janice Douglas

3 years ago

The app is good if it works for you, but I have had repeated problems with it. It worked on my phone and then it said it couldn't because my phone wasn't modern enough. Then it worked on new phone & now it says it has to have Chrome. I hate Chrome. I use Duck Duck Go because it doesn't track you and it doesn't Spy on you. Save Mart needs to make their App more versatile. I have great success with my other store apps including Safeway, Raley's, Sprouts, Ace, Office Depot, Starbucks, etc.

Sean Elliott

1 year ago

One of the worst shopping apps I have ever used. For some reason, while signing up, it didn't register the area code in my phone number correctly, so I wasn't able to use it. Went to change it, and you can't! I had to email them to change MY phone number. Asked them why I can't change my personal information, no answer. Went to the store today, and the app just would not log in. Even updated my password. I even have biometrics set up. I click log in, then nothing. Shop elsewhere.

d aregis

1 year ago

The set up of the app is great to use...if I can actually get it to work. It's easily navigatable and the features are easy to use and as always the savings are wonderful.... but I often have to uninstall and reinstall in order to sign in because even when I sign in, it won't let me pass the login page. Uninstalling has been my only work around. If you can fix the bugs, 5 stars all the way.

Amber Rogers

3 years ago

I'm updating my review to 4 stars because Savemart has made huge improvements. It's no longer clunky and awkward to navigate, it doesn't log me out or say invalid password every time. Deals are easier to find, more available, and better. It's a massive improvement. That being said, I almost did 3 stars because it's still missing the ability to price shop in the app. I don't want to sign up for instacart delivery. All I want is to look up prices to compare, it's a critical part of a store app.

Marci Flynt

1 year ago

This is the worst app. It won't let me sign in, then I go through the steps to change password (even though I know it's correct), and it still won't let me sign in! Just keeps staying on the sign in page. I've had to delete and reinstall 3 times now. With digital coupons required for your specials, you really need to fix the app.

Buzz Piersol

2 years ago

I've used the app for a while, and it has undergone some changes in the past few years. It seems buggy now. When I get a notification for a deal and tap the notification, it takes me to the app, but I can't find the deal specific to the notification. For example, it will say 2x points, but when I get into the app, I can't find that deal anywhere. The app also seems more difficult to navigate than before. There are other problems, but there are not enough characters to state them.

Stacey Jimenez

1 year ago

Put an ADD ALL option for the coupons. I have arthritis and my fingers hurt trying to add them. Plus, not everyone has 20-30 minutes to scroll through and add what you want. Plus most of the time the coupons don't register the first time so you have to do it again. Too much hassle to get a sale price. Makes me want to shop elsewhere. App always says there's no internet connection even when you have one. Go back to giving sale prices with just the phone number.

Jennifer Carrasquel

1 year ago

Used to be great. It would show all coupons and savings & you could organize them and search for them. It also let you create a shopping list with pictures, which was perfect for my husband. Now the coupons won't always show up, even when they are special sales. The shipping tool for the online ad only snips 1 item when it shows a group of products for that price. It also doesn't put the prices on the list. You can't sort coupons to find relevant ones. It now says it's not optimized for Android.