Andi McKillop
3 years ago
Today I tried to open the app (regardless if tapping on notification of a message, or opening the app to report an absence), and have been directed to do an opdate. Update takes me to the app store where my choice is: uninstall or open the app. I have done both - and in each case get directed again to do an update that doesn't exist. Very frustrating to go in circles, only to have to call the school directly in the end. Until now, this app has been adequate, but currently is completely useless.
A Google user
5 years ago
I find this app unpredictable. Sometimes it works, sometimes it doesn't. Can't update my preferences. I get a notice saying missing header try again. I've uninstalled and reinstalled and it's up to date. Would also like to be able to mark child absent for half a day or late. And there is no option for signing your kid out early. I still have to call and speak to a person. Needs a lot of work.
A Google user
6 years ago
Very unreliable application. The intention is good. But being a teksavvy person I can't imagine those poor parents who aren't. The app forces you to sign in every time, and most of the time you get error messsges about wrong user, location, and/or password. I have tried clearing the cache, re installing and the issues reappear. I rather pay a fee to get reliable information about my kids on time. School boards should re-evaluate this app for communication purposes.
A Google user
6 years ago
The latest version doesn't have student Attendance option. Hi, support: Thanks for your reply. my account is linked properly. I could see my child's name, and I am still seeing it right now. This is intermittent problem. Many of us couldn't find "Attendance" from App this morning. It is showing up now, I didn't change any setting. Some friends is having same issue today. It is definitely software, database, or your server's problem. Henry
A Google user
6 years ago
I was excited about the school announcing the use of a new platform. Usually any change is for better, but then I find that with this app I have to take more steps (than the app the school was using before) to report an absence and it always opens at the message page which is really annoying and you can not change in the settings. Finally, what really bothers me is that there is no way to mark the unread messages as read all at once, you have to do it one by one and clicking each. No way!
A Google user
6 years ago
Similar to many other parents, I find this app work inconsistently - at best. Will not stay logged in, notifications rarely work; for the past few weeks I cannot even log in at all. Our school board sent out an email acknowledging that this app was not working but most issues have not been corrected by the developer. If it was not required by our school system, this app would have been uninstalled ages ago.
Allison Street
1 year ago
Looking as other reviews maybe it goes by what the school wants to put in but mine personally it has the option to receive no shows, emergencies, general info by phone, text or email.and I choose all 3 for everything. I don't want to miss anything and if my child never showed up to school after getting the bus and for whatever reason I miss that call I would rather have a text there in my face so I can be on top ans on mine no option to say she will be late whatsoever
Courtney
10 months ago
Easy to navigate and use for both announcements and safe arrival reporting!
Kerri Williams
10 months ago
I had to delete my account. I installed the app again and it will not open! I've tried numerous times and i have uninstalled it and reinstalled it and still nothing
Lyndsey Vaillancourt
11 months ago
Constant log out which leads to miss message notifications. And now a random separate settings app? I have no clue how the settings app got on my phone but it doesn't look like it should be there??
Amanda Young
11 months ago
a few weeks ago this app was better then another one I had previously downloaded but then they did an update now I can't log on saying my password dosent match.... so I put in a new password then said my email dosent match... I put it in correctly then tried to reopen a new account that says this email already exists finaly I get singed in but now it's saying I don't have a student associated with this email? to now contract the school where the other school msger app is working just fine,
penny koommoo-welch
11 months ago
Update: works now, thanks! ***Previous: Can't log in after latest update. Uninstalled/reinstalled. Haven't changed password in over a year. "Forgot password" function doesn't send anything to my email to reset.
Roger K
11 months ago
Notifications arrive way too late. Their emails are faster. I have to log in every single time after closing. Sometimes, it won't classify the message as being read after I read it. A very poor functioning app for both Apple and Android.
coolheaded2216 !!
3 years ago
Worst experience. Went through district tech dept, yahoo and tech. Each pointed the finger at someone else. No one had a solution after weeks of issues. I asked what if we change primary. Email, yes that would work. Are you kidding me. I had absolutely no blocks. Got squared away with primary and now a week later i cant ACCESS ANYTHING. I dont hate but i hate this app. Absolutely no help when needed especially now with the pandemic when communication is essential. Horrible and rude.
A Google user
6 years ago
Plus: I get notified about messages from the school system and don't have to worry about setting up email rules or getting unsubscribed from their list. Minus: Why do I need to sign I to the app every time? At LEAST let me set a pin or fingerprint to authenticate instead of having to fill in user name, password, and country every time.
eDee Bruns
3 years ago
1st messages are always wider than the screen. Many times you must scroll right, several times, just to read 1 line and then scroll back several times for the next line - Over and Over Again just to read the message - 1b, You Can't Pinch To Shrink. It would be easier just to get emails. 2nd, it uninstalls itself when it updates - that's not helpful. 3rd, it tells me there are new messages when there are not. It would be GREAT if the messenger just OPENED pdf files.
Amanda Wells
1 year ago
The attendance selection doesn't always display, causing an inconvenience when I need to utilize it. No matter how many times I try to refresh or attempt to use the website version it still does not display. This is how the school would like us to report absences and this makes it difficult to do so.
Ava Tuft
3 years ago
This app is very helpful when getting information from my school. But the thing that makes it have three stars is it logs me out every time I exit the app and I don't get notifications. I looked everywhere on the log in page and there is no button that says to keep me logged in. I highly reccomend you add this feature so people can get alerts from the school immediately.
A Google user
5 years ago
This app was 5 stars last year; this year the app has been poor. I have a high schooler & an elementary student & I use this app for the daily & weekly announcements to stay connected & engaged in their schools/education. The app is not sending me push notifications any longer & the messages are mostly cut off (only shows the left quarter portion) requiring me to scroll horizontally but in doing so, the app freezes & I can't read the messages. Already uninstalled & reinstalled. Please fix!
A Google user
5 years ago
*Hey CHS... It's super annoying that 'remember password' doesn't work (not allowed?) in this app. I use android, Google does a great job managing PWs, especially for little piss-ant apps not used all the time. Also, each & every single damn time I log in, after finally figuring out the password, again, it's in my face about accepting messages. I have acknowledged that question a dozen times. I'm just not convinced the hassle is worth the benefit when I'm already frustrated by the time I get in