Scotia Caribbean
September 13, 2024
More About Scotia Caribbean
Serious about your security
Your money is protected by multiple layers of security. Data encryption keeps your financial information safe, multi-factor authentication verifies your identity, and notifications keep you aware of your transactions.
Move your money faster
You can complete transfers between your accounts or to others with just a swipe.
You can add or delete your transfer recipients.
Pay your bills easily
You can add or delete bill payees, and pay your bill in a few simple steps.
Add/Delete third party transfer recipients.
Update your contact information.
Download account statements.
Download and share receipts for your bill payments and third party transfers.
Find the answers you need
With a menu at your fingertips and a fully searchable help section, the app has the answers you need and the shortcuts to take you there.
Barrier-free banking
From dynamic font sizing to TalkBack compatibility, the new app was designed with everyone in mind.
With our app you can:
• Enrol in mobile banking if you haven't yet
• Use fingerprint or Face ID for fast and secure access
• Create a Username
• View accounts and transactions
• Transfer money between your accounts, to other Scotiabank customers, or to your friends and family at another bank
• Pay bills or top up your mobile phone
• Download account statements
• Add / Delete third party recipients
• Update your contact information
• Download receipts for your bill payments and third party transfers
• Manage your Scotiabank Alerts
• Lock and control your credit cards
• Get answers to common questions around banking
• Send us your feedback
Important
By pressing the button above or by downloading the mobile app published by Scotiabank, you consent to the installation of this app and to future updates and upgrades. You can withdraw your consent at any time by deleting this app, or get instructions on how to remove or disable the Scotiabank mobile app by contacting us at the address below.
The Scotiabank mobile app lets you manage, move, and monitor your money using your mobile phone.
When you download or update this app, or when you apply for, enrol in, or use a service through mobile banking, we may collect information about your computer or device, operating system, internet connection or telephone account, settings, IP address and device locational data, and transaction data, as well as personal information.
We may collect, use, disclose, and retain this information as set out in the Scotiabank Privacy Agreement (https://jm.scotiabank.com/about-scotiabank/connect-with-scotiabank/privacy/privacy-and-cookies.html) and to determine which settings are appropriate for your computer system, to provide or enhance digital functionality and banking options, and for security purposes, internal analysis, and reporting.
Latest Version
2.2.2
September 13, 2024
Scotiabank
Finance
Android
1,258,923
Free
com.scotiabank.cca.mobile
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User Reviews
Sanjay Baker
1 year ago
Great banking app. My only problem is, sometimes we try to add a recipient with all the right information and it keeps neglecting to add those recipients. Then after a few failed attempt, the app becomes useless and unresponsive. I know it's probably a security protocol but please fix this problem and give us a way to bypass it by confirming our identity.
Junior Thompson
1 year ago
This app is awesome and user friendly. However, I think sign out should be on the home page. The addition of fingerprint is excellent for an extra layer of security which is mandatory to edit details. However ??? I will get back to this matter.
Unique Tamaaria
1 year ago
Scotia apl lock me out after saving my info so i wouldn't have have to go through the drama. Reset my user name and password and still can't get in. Now my on line app is disabled. What's the purpose of an online app if you going to save your infor that you have been using all along then its going to tell you that your info is wrong!!!!???
Kahadele Morgan
1 year ago
Subpar at best The app keep locking me out sayingy password or username is wrong, I go through the process of checking my username and updating my password only for it to work once then goes back to lockinge out. I must have changed my password at least 10 times in the last week. I even called their customer care and nothing. Currently locked out after again changing my password after it wouldn't take the password created yesterday and now the new password isn't working either.
Oshane McKay
1 year ago
The app takes too long to get logged into, compared to the NCB App that gives well over 50٪ less spooling time. Sometimes it has me wondering if I have enough data to log in, only for me to try the NCB App which logs in without hesitation. Needs to be fixed. Quite frustrating.
Janseen Graham
1 year ago
The App being great from ... I start using it...but from the last update it being a bit of a problem.. can't get to check or review my transactions...each time I click on an account it automatically stop wor king and close the app...which it pretty annoying.... you need to fix that asap.
Gary Gordon
1 year ago
Had to change my review since the last update , app is slow to login and on apple requires me to close the app and retry login or it stays in a endless red screen with no options but to restart the app , please add support for multiple devices authentication as well i use the app on android and Apple, once i set face ID to authenticate it removes biometric on android and viceversa.
Winston Garcia
1 year ago
I am trying to add an account because I am not allowed to do transfers anymore from my Senior Account. My account is at Browns Town, Jamaica. I live in Trinidad. The App does not give an option to select territory eg Trinidad, Jamaica, Barbados etc. I am getting your App saying the personal information does not match your records, so I am not allowed to continue. This is very frustrating as I am trying to transfer some funds from my Ja Acct to someone. I spent in all about 5 hours on this today
Patrick Brown
1 year ago
The app first opens to the front page where I see my balances. But when I select an account to see its transaction details, the app stops work. I uninstall and then re-install several times but the same thing. My phone is a Samsung Galaxy S8+. UPDATE: So I uninstall and re-install and the app still crashes when I try to view transaction details. Woe is me. UPDATE: The scotiabank mobile app now works very well, and as it should, on my phone. I upgraded my rating to 5-STARS. Now, I am very happy.
Emmi Junqueira
1 year ago
It would be helpful if the phone number format was more diverse. I do not have a jamaican phone number anymore as I spend a lot of time outside of the country but the app doesn't allow you to add other country formats. The same could be adjusted in your banks...not just the app. App notifications via sms/whatsapp is of no use if my phone number isn't accepted by the app and/or bank.
Mommy Of 1
4 years ago
Great app but like all apps there is a slight bug. Everytime the app needs updating I am unable to use it until I update, what if I don't have enough space on my device to do so, I would have to end up using via the internet when the app is for this very purpose. I love it either way and that is the only thing I have an issue with so far.
Kerri-Ann Edwards
5 years ago
I previously gave this app two stars because it didn't push notifications to my phone which is important to me for my credit cards. I'm happy that's now been resolved. I'd like to see the app reflecting in-app credit card payments (IE transfers of cash to the credit card) immediately as an updated balance owed without having to look at the currently available balance and do my own calculations. If it leaves my debit account, it should reflect on my credit card account the same time.
Manuel Tomás Rodríguez Nicolás
5 years ago
Compared to other app, this change has been phenomenal! Faster, safer, even prettier. Easier to use too. Edit: with latest updates it's getting worse. Fingerprint doesn't work, logs out por no reason, takes too long to make payments and have to enter a code Everytime I use it.
Astrospiritual Atheist
4 years ago
Used to work fine, but now, when I try to login I'm getting a notification to update to the latest version. When I click the "update now button" it takes me to Google play store to open the app that's already installed. When I click "open", it takes me right back to the screen with that new update notification. I unistalled and reinstalled it and the same issue cycles over again.
Anjaana Downes
4 years ago
This app works if and when it wants to. It literally just started accepting the fingerprint scan and now I can't access it because it needs to be updated yet there is no update available in Play store. Talk about banking on the go Scotia. Great job. The only reason I rated the app a whole 2 is because I actually got through with some transactions when it was working, but this is way too much of a hassle.
Shaneil Mcloud
4 years ago
I've been using the app for years and I must say it is way easier to use compared to other banking apps that I have. Occasionally you have a few issues and the screenshot policy is understandable though I would love to be able to do it. Scotia overall though has way too many issues but the app I can work with-better than SOME of their customer service reps.
Kái Jài
2 years ago
It's a decent looking app and easy to use. I however have 2 suggestions: 1) an option to have push notifications for when a deposit has been made to my account (so that I know when my salary has been deposited instead of constantly having to check) 2) an in app live-chat feature to be able to chat with an agent and get answers/resolve issues.
Shemar BW
2 years ago
Overall look and feel of the application is good. The flow from screen to screen is smooth and the features are easily distinguishable. Only key feature I wish was there was the ability to see pending transactions instead of seeing the cumulative totals. Might want to add that as a tab under each account but thats the only real caveat to the app. Can't really do any real authentication via small charge unless you note the pending total associated with your account.
Sherrie x
4 years ago
Once a charge has been posted, it should be deleted from "Pending" immediately than shown in "Pending" and "Posted" at the same time. If you are providing up.to date information, then ALL information shouls be up to date. Update - 10082021 The app refused to open when I was in a rush to obtain info on my account as I was FORCED to update the app - most annoying!!! I tried to update, it refused to update so I am UNINSTALLING and REINSTALL later while I use my computer to access my account
Adrie H
4 years ago
Looking great so far! Finally we get an app! We've been tortured with that old webpage container for way too long! Thanks for making app private so previews don't show in Recents. Hopefully you'll iron out the bugs quickly. e.g. app notifications not working. That 'Open account' button is in the wrong place. Keeps getting unintentionally tapped.
