Securly Home

Bri

4 years ago

STUDENT HERE. when needing to complete an assignment and parents can pause your device WHILE WORKING ON A FINAL, is a huge flaw and shouldnt be there. my final is due tomorrow and i cant use anything because my device is paused. bad feature coming from a very anxious high school student.

Linda Irwin

1 year ago

If you care about what your child is doing on the internet because you want to keep them safe, this is the app you need. It shows every site they went to in school even those that were blocked. This allows you to have those family talks about internet safety with your child. Our children are living in different times. Some people say it's an invasion of privacy. I say it's being a good parent taking steps to protect my child. I love my child. Easy to use. Outstanding app!!!!

Kayla Moynahan

3 years ago

The ability to be able to monitor my child's activity on their tablet remotely has given me a teaching tool and a way to make sure my child is being safe with their searches online, especially in this day and age. With this app, and the weekly update emails, I have been given peace of mind. I would highly recommend this application to other parents.

A Google user

6 years ago

It is very effective at monitoring my network, but it times out our WiFi and blocks random youtube videos even though streaming and social media were allowed on our filter rules. I tried complaining to them but the contact email listed in the google play store does not work.

Brenda Cozzone

4 years ago

Worst app ever!! For months it keeps giving me emails to say check your child's activity and as soon as you go onto the app it spins for 40 mins just to tell me there's an error. Update!! Since the fix it works perfectly thanks

Nick Gaugler

5 years ago

The app allows you to configure rules and you can save them. However they will randomly disappear days later. You also cannot submit a support request because it fails recaptcha. There isn't a recaptcha to even complete. Can this company do anything right?

Jacob Intrieri

4 years ago

This app is worthless. Our son has this app on his laptop. It's controlled by the school and I've essentially shut everything down that I can, but he still accesses websites that should be blocked. None of these sites ever get captured in "Flagged Activity" and sometimes they don't even show up in history. We have great controls at home but this waste of space lets him do whatever he wants at school.

A Google user

5 years ago

Terrible experience. Worked for about one academic year then stopped. No reports emailed. App showing no activity for 2 students for weeks now, even though I know they're using the internet. I contacted securly for help. They deferred to the school district. Called the school district for help. They deferred back to securly. No answers as to why my app and account shows no activity for weeks now. At one point, I actually considered buying the Hub for my home. Absolutely not. Not recommended.

Deanna Crichton

2 years ago

I have great experience with this app. Up until about 2 weeks ago, I am Pacific standard Time about 7pm it starts acting up. I set the time to go off at a certain hour and come on at a certain hour. But recently it has been turning off whenever it wants and then I have to turn the entire schedule off for the tablet to work again on the internet.

A Google user

5 years ago

I tried to do the trial period but it wasn't user friendly and when I wanted to cancel, the troubleshooting page I was supposedly supposed to request it through didn't work. My child gets this through school so I thought it would be good to use at home too, even though it costs almost 7 bucks a month, but it doesn't work right and I can't seem to cancel it now.

Rolo 's

2 years ago

I deleted this app. I get notifications everyday and sometimes multiple times a day and when I go to check it, the messages won't open. I get invalid page or the 404 message upon opening the notification. One opened up and then it wanted me to load another app.

Melissa Rafferty

3 years ago

The weekly emails have a link to view my child's activity. This works fine on desktop and provides the info expected. On mobile, it directs immediately (without a chance to tell my browser to show "Desktop Site") to the app store/Google Play instead. I do not want to download yet another unnecessary app, and trying to force it instead of giving the option is a very poor practice.

Erick DeOliveira

3 years ago

Update: the email address they provided above doesn't accept incoming mail. (Negative stars) The browser experience through which the service used to be available has been deprecated. This used to be an easy lightweight user experience by reading the summary email from the school, and clicking through to see the details in a browser window. Now the service is only available through the app. Restore the ease-of-use made possible by the browser experience and I'll remove the review.

Leslie Boston

4 years ago

This app sucks. You get emails that show one result and "9+ more" of sites, searches or videos your kids are looking for, but clicking on the link to view the 9+ more and see what else they are doing gives you a blank activity feed with "Looks like a server error. Try again later." Rendering the whole thing useless.

Joe Waln

2 years ago

While the app is easier to use than similar apps (e.g., Qustodio), it is just as useless. The pause internet feature makes it harder to use Safari, but my kids just laughed as they showed me how easy it was for them to can continue to access YouTube and other internet based content through other apps. If I want any real control, I have to go to Parental Controls on the iPad itself.

jared dahlgren

1 year ago

Worked fine for most of school year even though I added YouTube to blocked sites at home and kids could still access it. Stopped working a couple months ago. No activity feed displays ( says there's been no activity when I've seen them using the iPads), and time restrictions not working. At first tech support responded quickly. Then they asked me to try something, I did. It didn't work. Now it's been over a week with no response back.

Monica Gonzalez

4 years ago

Terrible User Experience!!!! It hasn't worked right since the day we bought it. Setting it up was pretty easy and straightforward but it doesn't work like it's supposed to. The activity doesn't show until days later if at all. It has also locked up frequently and I have to reset it by unplugging it. I've also had to reset the specific devices and re-add them. That'll work briefly and then the problem starts up again. Contacting support is pointless. They have no chat or phone contact available.