Sesame Place

A Google user

6 years ago

app is no good...at $75 per person + $23 for parking you can not afford a good operating app with correct showtime? Horrible map...

Thomas Hinchey

3 years ago

It's Soo much easier to use now & I can always check the schedule of what's happening with shows to meet and greets with certain characters!

Vanessa Delcarmen

3 years ago

Easy to navigate, had to learn were things were because of the update, but it's much easier to use now, doesn't glitch like it used too

Patricia Powers

3 years ago

I love that I can manage my whole trip from the app. The only criticism is the map...it could be more intuitive.

Saleemah Muhammad

2 years ago

What is going on with the app!? I can't even view my payments to see how many payments I still have left on my season pass. Everytime I check it says the page is unavailable. That needs to be fixed!!

Lyana Torres

3 years ago

Haven't actually used it yet at the park but it's easy to use enough details and seems to have a feature to locate you and help you get to the ride... hopefully it continues to work at the park

A Google user

6 years ago

Slow. Error filled. Takes forever to load up a map or show schedule. If you no longer give out paper maps, you should make sure that your app is functional!

A Google user

5 years ago

Family pestering me to find a map on our trip while stressed out. I download this and people are yelling at me that when I try to read the map, it says to download the app to read it...while I'm USING the app I downloaded. THIS IS NOT AN APP THIS IS A BROWSER FOR THIS WEBSITE. Unacceptable.

Monica Moreno

2 years ago

My son loves this place me not so much . I prefer Sea World unfortunately they seem not to have much for him to enjoy anymore. They've taken out sesame play of Bay which he absolutely loved and even the sesame gift shop. Sad because Sesame place isn't worth the drive and price per visit as there's not much to do there. But I'll still keep taking him . These apps need a lot of work I can't even add my renewed season Passes

A Google user

6 years ago

What an awful app! Instead of having the "tickets" section to link to the season passes or tickets you already bought, it's only there to sell more tickets?? and even finding where your season pass is actually located on the app in order to show the attendant when you get to the park is so difficult!! terrible app!!

A Google user

6 years ago

Garbage. The whole app is a crappier version of the website to sell tickets and upgrades. Good luck getting it to load the passes you already bought (if you can find it). And dont bother trying to find any perks or reserve anything. Just buy tickets. Can someone please look at the Disney MDE app and have a teenager follow that model instead? Such a bummer you can buy passes and the app does nothing but link you to buy more tickets essentially.

J David Haynes

4 years ago

When we used this Sesame Place app 23 July 2021, we were seeking help for the best use of our time after driving 3 hours with a 3 year old, spending several hundred dollars, and finding too little information on site about what was happening when and where. The app was little help. It seemed to replicate what we found online. The app directed us to find a sign in front of an attraction and scan it for information about showtimes -- that simply directed us back to the app. Useless.

Divine Paradox

3 years ago

Horribly designed you can't even sign up for an account the terms and conditions link is directly on top of where you enter your password.... not to mention you can only see one of the menus of the food attractions, and the app doesn't give you ride wait times.

Rich M.

1 year ago

Bugs in app. Frequently not working properly.

A Z

1 year ago

Pathetic - doesn't work most of the times when needed most. Membership information can't be stored locally on the device, need Internet connection to access your passes

angela mctear

1 year ago

3 years now having the same problem not bring able to link my new platinum member season pass, making it impossible to receive the benefits & rewards that I'm entitled to. It is a headache EVERY TIME I access the park & even worse every time I buy something in the park because I have to fumble through my things to manually type in my membership #r and zip code so I can get my discounts for in park purchases while keeping my 4 year old calm each time. No one can fix it or seems to care either.

A Google user

6 years ago

My family has a Sesame Place tradition where we go once every Christmas season and every year I download the app to use at the park. I was so disappointed during our visit this year when I found a completely different app that really served no purpose. The map wouldn't load right and no longer has the ability to map you to your destination. Showtimes were hard to find. It lost the ability to find where your favorite characters might be. In short, the app is worthless. Might as well get rid of it completely :-(