ShiftKey - PRN Healthcare Jobs

Aisha

2 years ago

The app is ok for ths most part can be slow loading. What I don't like is waking up to find out your shift has been canceled. Other apps pay you 4 hrs show-up pay if they don't cancel within 24 hrs. We are penalized and get lower ratings if we cancel a shift but the facilities are not held accountable on their end. Also, these facilities take so long to approve a shift and sometime never approve a shift, it just expires. And the mileage location is way off by 20 plus miles for some facilities.

Katie A

1 year ago

This app is horrible and its not updated timely. You get messages saying we updated your schedule. When you open your app it says your still scheduled which impedes you from trying to find other places. There are always places on there but not available it's to time consuming to use and book. Everyone says just use clipboard and I see why because the job board is updated quickly. The alerts sent out are timely.

Scarlett B Green

2 years ago

I've been using Shiftkey a little over a year now and I do like it. But definitely prefer Clipboard. No submitting timesheets because they do in-app electronic signatures. I don't need a pay card to get paid daily if I choose. They also do time and a half and holiday pay. I've started traveling to areas where I can utilize Clipboard more.

Jessica Taylor

3 years ago

Well it was great at first. But I have a bunch of no call no shows, when they weren't no calls no shows. If you call to cancel they put you down as a no show and I've had a few facilities cancel on me and I got no shows added. Info isn't correct on my profile in that department. I've reached out but nothing is ever done. I can't get approved for shifts either lately. Moving on.....

Scott Williams

2 years ago

Option to hide ineligible shifts always turns off when exiting the app. It's super annoying. Why would I want to see shifts I can't actually work, doesn't make sense. Uploading worklogs is a mess, they're always denied. So if you use the paycard option, it's possible you won't get paid for a couple days, even though using the paycard is because you want paid asap. Wish there was more information regarding facilities i.e. Number of beds, year facility was built, overall rating of facility etc..

Adeline

1 year ago

Nearly every time I reach out to the helpline for help, I'm always told I have to help myself and resolve issues with the facility myself. The rates have decreased. More and more I'm leaning towards leaving the app because the facilities are sabatoging the environment and ShiftKey does nothing about it but only cares about whatever reward they get from running the app.

James Phillippe

1 year ago

Easy to use, love that you can schedule your own shifts and make good money on the side. I've been exclusively using ShiftKey since June 2023. Yes, I do have to travel for decent paying shifts at times, but overall,this has been a great experience for me. Customer service is excellent and the app makes it easy to plan shifts and remain completely flexible. I'd recommend this to any nurse seeking to make extra money or try facilities out first before making a more permanent choice of employment!!

Nique D

2 years ago

I love ShiftKey! The app is great and the pay is equally awesome!! My only discrepancy, which is not ShiftKey's fault, is that as of lately, my shifts keep getting canceled after the facility has accepted them! That is highly inconvenient and annoying, especially when you're depending on that day's work. I called one of the facilities to inquire as to why they canceled my shift, and it was because they went with an internal staffing agency. So just be aware of that.

Jessica Nowlin

3 years ago

I'm so glad there's finally an android app for shiftkey. The app is fine, but not great. I'll use the website to upload cropped timesheets as the app does not allow uploads, only the option to take a photo. Most of the poor reviews I see here have nothing to do with the app. Onboarding takes about a month, thats just how long it takes. Use the website if the app isn't working. Don't give up on shiftkey because of app issues, I've been with shiftkey for over a year and I LOVE it.

Billie Jo

2 years ago

It's okay. I like the app, it's easy to use and understand. I have worked one shift so far and been paid without issue. One shift was approved and then immediately canceled and another facility is constantly requesting shifts, but never accepts bids. There are, unfortunately, no facilities close to me. The one I worked at was 76 miles away, which was a 90 minute drive. I would caution folks to research the facilities in their area using ShiftKey prior to wasting time doing onboarding.

Geliza

2 years ago

Onboarding was the easiest part. Support is awesome....they always get back to you with an answer very quickly. My problem with them is this I don't travel 30+ miles for minimum rates so that leaves me with one facility in my area to choose from. I have bid on a few shifts with this facility but nothing is ever accepted so I haven't worked even one shift since I completed my onboarding with them two months ago.

Courtney Meihls

1 year ago

I'll get an alert via email & text message that an emergency shift is being offered, I click on it AS SOON AS I GET THE MESSAGE, and it's already gone. I just get the message that the shifts go fast. It's very frustrating because I can't go any faster than that and I'm missing these shifts. I dont know if there is a delay but I've got good service, app is up to date, I have a galaxy s24 & I'm close to my wifi device so I know it isn't my network or phone. I don't know what's happening here.

Nikki Howard

1 year ago

The app was working just fine on my Samsung Ultra 22 phone until a week ago. I've cleared the cache, re-installed it, and restarted my phone. It takes almost 2 minutes to open, and by that time, the shift is gone. It happens on 5G and WiFi. I have to get signatures now also because it says geofenceerror. All my other apps and agency apps are working like normal. The app works just fine on my IPad, but I can't carry that around all day. I hope it can be fixed. Maybe an android issue. Not happy.

AM

1 year ago

I've been with shift key ever since November 2023. The thing I have issue with is, the premium shifts appear on my phone, however they are gone when I go to request the shift. Everything is working on my phone properly. Not happy about that! The other thing I have a problem with is, I get penalized before 72 hours, however, it's not fair when a facility cancel an already approved shift within 24 hours and not get penalized. Something should be done about these facilities. Not happy at all!

Trey Benson

1 year ago

App stability is subpar at best. Information on personal profile is wrong will show a missed shift and haven't used app. Credentialing is a pain is not specific to what needs uploaded to pick up shift. I am licensed in 28 states some of what is supposedly needed is info from the state, not me. Originally gave a 5 star rating seems as more people are using the app it is not reliable.

Rosa Saltsman

11 months ago

I'm new to Shiftkey.I've worked with lots of people working for the company before joining. It shows you the amount you will make for working.Giving me the opportunity to go and and see my state and go to towns I've never heard of. I can also see facilities in other states within 200 miles.And currently since I don't have the license in those states.It gives the option to show them or take them off the list that I can see.Definitely plan on getting licensing in other states.App is easy to use!

Tiff Gar

10 months ago

App will freeze up while I'm on shift. when I go to clock out, the app won't load so I have to restart my phone then l have to get a signature as it says location services was lost dyeing the shift. this happens to me quite often. also there is a delay when notifying me of premium rate shifts so I miss out on a lot of those. it also runs my battery down pretty fast running in the background.