ShipMoney

Dinu Alex

1 year ago

It's good however they should have an option to transfer money from euro card to dollars card.

Josko Vidic

1 year ago

Unable to start application, mobile: Huawei pro 30. Downloaded 3x but fail to start

Mayur Helgaonkar

4 years ago

Though many services are touted while taking the Card, after sales redressal is pathetic. UI interface is horrible. Creating Recipient address is a nightmare. It requires Date of Birth of recipient which normally is never provided. Had an embarrassing moment obtaining DOB from a Female vendor for transferring cash. They don't seem to bother about Customer Complaints.

Pine Pienaar

3 years ago

I have had a good experience with Ship Money they have been supper helpful in addressing the technical difficulties I had online. Thay are very supportive and definitely care for there clients. I would suggest and recommend Ship Money to everyone out in the maratime community they are truly doing an amazing job. Always responding in a timely manner and very Professional!!!!!!!

Jethro Augustine Pioquinto

3 years ago

App requires a lot of time and attention just to process a single transaction. Conversion of currency is low. Transaction freezes up most of the time. I think you should know since people on board vessels does not have the luxury of fast internet, you need to make the process easier and faster.

Stauros Kon

4 years ago

Interface is ok, it could use a little more work though. But my main suggestion is to add options on the menu, so we can avoid opening a ticket customers service unless it's necessary. Try to enrich the FAQ according to the feedback you receive from the users.

Keamogetse Montshiwa

2 years ago

I just don't understand why would the company use this wire service as it is never working. When I choose the option 'send to bank' it always comes back with an error & the transaction doesn't go through. Three Months on-board & surely my things that I have been paying for years will surely be repossessed.

Captain Ajay Singh

5 years ago

App takes extraordinarily long to respond. Created Recipient address 48 hrs ago, still showing pending approval. Recreated it, main page showed accepted and approved. However on the SEND MONEY page when I tried to transfer cash, the recipient still shows Pending approval status. Logging in is a massive task. Takes at least 6-8 tries to login once.

Shan Tandel

1 year ago

My tickets has been closed without giving any specific reason disappointed It is very unfortunate that i have no any other option to choose ascept ship money They charge lot to replace card if you misplaced by mistake

Prasanna Targal

2 years ago

One of the worst customer support i have ever been into, from past 15 day I'm trying to reach out to shipmoney but no response. Issue was about transaction error and transaction failed, though money got deducted from my account and never got it back. Been trying to reach out to customer support but seems they are least bothered. Very disappointing.

Ben Ferns

4 years ago

This is a incredibly convoluted way of receiving payment from employer. The interface is terrible, I'm trying to set up a recipient and it is so buggy it's basically impossible to do yourself. After inputting the data the system then doesn't recognise anything and says "field can not be left blank". This so far is a complete mess.

Sigfred George Tayco (kruschee)

1 year ago

I got my card, when I tried to register the card, it was saying card must be registered to log.in, why? How to register the card if when trying to register it is already asking that card must be registered to proceed? And the app doesn't run on Xiaomi Phone. What a joke.

vidi wiliam tangkuman

1 year ago

This nice card and nice application,very helpful when we on vessel go to many countries. Thanks a lot for the fast response about finger print,so now I can use finger print again to open the application. More easy & more safe...

Sthembile Ngubane

1 year ago

Few days ago I got response saying I must have a ticket and I did but still nothing it's been 2 weeks since I sent money to my other bank and I haven't received it any they keep saying we looking into it but still nothing, no change. Why you don't reverse the money instead of keeping our money with you ship money their service is terrible

Dylan Van Wyk

1 year ago

After years of using this app for international money transfer it never dissapointed me up until now. I have send money home witch i receive an confirmation email from Cambridge global to state my payment is in process. It has been 7 days and i still haven't received my payment in my other account and no confirmation email. Shipmoney also cannot give me additional answers as to where my money is. I want to know where my money is. I have a family back home that's relying on that payment.

Sphesihle Gumede

1 year ago

I did Wire transfer almost a Month ago but my money was deducted but since now receiver never got money,I bought slides online and I got charged twice,now my App is Jammed when I put my Username and Password it says it incorrect, I've been yousing this app for long time but this is a terrible experience ever

Enoch Tetteh

1 year ago

my shipmoney app won't open at all on my Samsung A21s. the log in page won't even show. it did that few weeks back, had to delete the app and downloaded the app again . it started working and just few days ago I can't access the app. no log in page , nothing. it's just too bad.