William Puchalski
1 year ago
I downloaded the app in error. Then I made a purchase for a lifetime plan. Now I'm having trouble getting a refund. Who do I contact for a refund?
ABE HAYEEM
1 year ago
I tried several times to connect my Canon printer, but nothing works. This a washout of an app.
Dean Murphy-Brown
1 year ago
If you like adverts for fish games, garden games, zombie games, helicopter games and stupid pin pulling games but don't want to actually print anything then this is the app you need. Otherwise, keep scrolling. There are better printer apps. Not sure there's any worse printer apps actually? No printer app and the printer outside in the dustbin would be better than this.
Lord kelvin Brown
1 year ago
Absolutely rubbish You have to pay to get it to do what the printer app will do can't connect to my printers just says off line £3.79 a week to get a message printer off line by the way I have a cannon hp and a brother all say the same so you pay for messagages you get for free
Bruce S. Maher
1 year ago
constant communication errors why a printed two or three things just fine during the testing phase but when I wanted to print something that I really bought the damn printer for it's got communication errors. it's nothing less than absolutely annoying.
L
1 year ago
What a predatory, garbage excuse for an app. I have to watch an ad when the app opens, when selecting a document, when confirming I want to print something, etc. I accidentally touched an ad on the screen, and it automatically installed a game on my phone. This should not be allowed on the app store.
L M
1 year ago
Terrible app, constantly wants me to spend money and won't connect to my Epson L355. I couldn't uninstall fast enough, total junk.
Adam Tice
1 year ago
Pay to use piece of dogshite Already spent money on ur printer and now you want me to pay you monthly for the privilege of using it. I hope whoever gave the idea to add a pay wall to this app steps on a really sharp rock today 🖕
Joseph Leary
1 year ago
You only get very little scans and prints and if you want more you have to pay for premium to get "Unlimited prints and scans"
Ingrid
1 year ago
This app sucks. It wont let you scan documents from printer unless you pay premium price to unlock all the features of this app. Useless.
Scott Nelson
1 year ago
User setup is horrible. Was unable to set up on my phone without it giving me a pop up ad for the premium service every 5 seconds. I hate this app and would give it 0 stars if I could.
Kathi Damitio
1 year ago
it worked before it didn't. no matter what I have tried, it continuously asks me to connect (never did this before), so I do. Allegedly it's connected after that action, but every time it's the same, "printer not available."
WOODDUCK DAN
1 year ago
Don't use this app. I used the "add printer" set up on my windows pc. I just select which printer I want to use and it prints. From my Samsung phone, I select the photo/document and then select the share option. I selected print and found the HP printer connected to same wifi and printed. So I decided not to connect and set up this app. I uninstalled it. Hope this helps.
Jason Jackson (Steeledge)
1 year ago
Doesn't save printer settings, I have to reconnect to my printer every time I open the app, equally annoying that I have to scroll through other brands before getting to the one I want to select. Most annoying of all is that it is asking for a subscription to print some documents. After paying for a printer, I'm not paying for a weekly subscription as well. So, 1 star from me.
David McFalls
2 years ago
I get that you need to have ads, but there still needs to be a limit. I saw 3 ads and 2 subscription notices before I could even select a printer. Subscription is too high for what this is. With all the ads you have to deal with, why are you setting the limit so low? 3, really? Aren't the ads a source of revenue? Immediately uninstalled and will continue search for a decent print app.
Kerri Gipson
1 year ago
Only got everything setup mostly right one time with my moto g stylus, it was connected but 'some features might not work.' It printed what I needed so that was all I cared about. Wasted time, ink, and frustration after that as the printer info sheets kept automatically printing but not the one item I was needing. The setup was not as infuriating with a Samsung, the directions were different and were successful after a much shorter time.
Debbie 'n Randy Blough
1 year ago
I got switched to a sneaky ad that looked like part of the app. But it scammed me by claiming it needed a credit card for future purposes even though the app itself was free. but it actually tried to charge me 40.00, which my credit card company declined. but then my card had to be closed, which became a giant hassle. I could have been a lot smarter, but they should be preying on it's like that!
Janice Walker
1 year ago
I removed this app from my android device. During the initial setup to confirm my account for free, I put my credit card info in what turned out to be an ad. This SCAM ad never showed an amount being charged, or of course, I would have closed out of it. Thankfully, my credit card company declined the transactions. This ad took up the whole screen and is designed to appear as part of the app setup. You've got to click the very, very small link on the top right of the screen for app access.
T. J. Brumfield
1 year ago
This constantly fails to talk to my printer. I just want to print. I don't want location tracking and subscription services. I have been trying to setup a brand new printer for 2 hours. The app says that features will be disabled over a USB connection so you need a wireless connection. I have a top-end Wifi 6 system and nothing has problems connecting but the printer right next to the main router. I will never buy HP again.
John Beteag
1 year ago
There are more ads and ad-bombing in this app than the actual reasons you are forced to download it. HP realizes this and therefore makes it nearly impossible to leave a review. The 'rate this app' button in the actual app does not work. The fact that they turned what should be a fairly straightforward operation of connecting your printer to a network into a strong-arm campaign for an unnecessary subscription fee tells me all I need to know about HP and this app.