Sony | Headphones Connect
June 23, 2024
More About Sony | Headphones Connect
You can quickly connect to a smartphone by following a guide. You can easily start to use it even if it’s your first time.
Main Feature
• A “software update” that enables all the functionalities and enhanced performance for your headphones.
• "Equalizer" allows you to set the sound quality to your liking.
• "Ambient Sound Control" for changing noise cancellation and ambient sound mode settings easily.*1
• "Adaptive Sound Control" that uses location information to detect your actions and locations you frequent, and automatically switches headphone settings such as how to take in the ambient sound.*1
• Personalization function*1 to enjoy 360 Reality Audio*2 with spacial sound field for you
• "Activity" allows you to record and review the usage stats of your headphones.
• Additional features, updates and important news will be notified via notifications
(In order to receive notifications, notification settings in your smartphone must be set to ‘on’)
• Easy “Connection guide” for first time users
• Direct access to the Help menu for your headphones and app
*1 Limited to compatible devices.
*2 360Relality Audio may not be available in all countries and regions.
Compatible Sony products:
Please visit the website below.
http://rd1.sony.net/help/mdr/hpc/h_zz/
Note
* Starting with version 9.4 of this app, it is only available on Android OS 9.0 or later.
* Some features may not be supported by certain devices. Please visit the website below for details.
http://rd1.sony.net/help/mdr/hpc/h_zz/
* Some functions and services may not be supported in certain regions/countries.
* Please make sure to update Sony | Headphones Connect to the latest version.
* Bluetooth® and its logos are trademarks owned by Bluetooth SIG, Inc., and their use by Sony Corporation is under license.
* Other system names, product names, and service names that appear in this app are either registered trademarks or trademarks of their respective development manufacturers. (TM) and ® are not indicated in the text.
* Chromebooks are not compatible with the app.
Latest Version
June 23, 2024
Sony Corporation
Tools
Android
24,891,945
Free
com.sony.songpal.mdr
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User Reviews
No Name
1 year ago
The app is good. And works fine, but adaptive sound feature is annoying... it's fine if a user likes that kind of thing, but if they don't, there's no way to fully disable. Your hear through on your anc level will transition at times that's not accurate, and you should have the option to use max anc always, if you want to. That being said, you'll have anc on, take a phone call, and then it automatically reduces to 50% hear through. There's no option in settings to change either of these problems
Anthony Nowell
1 year ago
Headphones not able to pause or manage tracks. Overall love the headphones sound, and voice control for noise cancelling and press/hold to listen outside the headphones is great. But even in the app, the play/pause/skip controls don't do anything. -3 stars for basic functionality not working. Will give back 2 stars if/when it starts working. Also, could use better tutorial on gestures, but found those online.
Michael Scalese
1 year ago
Speak to chat is the worst thing to have randomly turned on cause you brushed the headphones. All of a sudden, whatever I'm doing has gotta be put on hold so I can keep hearing my music/book. It's never easy to turn it off with the shortcut. So I ask you, let me customize what the buttons do or permanently disable that feature cause it's always getting activated at inopportune times.
Helio Clemente
1 year ago
Hardware is great, but this app is HORRIBLE! Instead of giving users freedom to customize tap settings, it locks them down to upsell partner services (Spotify, etc.). Users should have ability to set what they want a double-tap to do. Adaptive controls are a poor gimmick that don't work correctly. Disappointed.
Tech
1 year ago
Resets settings to default any time an earbud is connected or disconnected, no way to change default settings, no developer support, connectivity and reliability have consistently gone downhill as updates roll out. Noise canceling will auto shut-off after 5-10 minutes with no way to toggle outside of the app. Would give 0 stars if possible. Will never purchase a set of Sony headphones/earbuds again and I could not more strongly suggest you purchase literally anything that does not rely on this.
Cole
1 year ago
PLEASEEEEEEE let me customize the functionality of the link buds s more. I would love to have (play/pause , 1 tap) ( next song, 2 taps) (previous song, 3 taps) (noise cancelling/ambient sound , long press) for one ear bud in at a time..... WHYYYYYY would you make it less customizable than literally any other earbud??? The ear buds are great but the software is so annoying to deal with.
Callum Robbins
1 year ago
1. "Speak to chat" turns on REGULARLY, unprompted. There is no equivalent app to this on PC. So it turns on, I laugh, and it pauses. For 20 secondss. I have to switch to my phone, turn STC off, and switch back to PC. Frustrating 2. Needs a MUCH better equalizer. The equalizer adjustment range should start near 1 hz, and go up to 16k hz. It also needs WAY more in-between sliders, so I can adjust how the music sounds depending on the specific instruments playing in the orchestra I listen to.
Doug Mallard
1 year ago
The sony linkbuds would be awesome, if this app would allow me to connect them primarily to my account phone. Every time I plug them I to my ears they connect to any Bluetooth device except the one that I want to use. I then ATTEMPT, to open this app and all I see is a spinning circle saying that it is trying to connect. Thanks sony I'll be buying airpods or sennheiser products in the future.
Prakash H
1 year ago
App hangs android phone. xm5 buds, oneplus 10pro, this app. All latest software and the app works flawlessly when I want to switch devices. I have over 5 devices connected and switch between these devices during the day. Once I put the buds into the box, my phone screen is unresponsive. It happens every time. You can't easily restart the phone when screen does not work but all is back to normal after a reset.
Timothy Santoro
1 year ago
I have the 720n and I couldn't figure out why every 15 minutes the headphones would disconnect and when I would reconnect them it was like they were being connected to for the first time. A google search showed a lot of other people have the same problem. It's this application causing it. I force stopped the app and the headphones worked fine
Darrell Richards
1 year ago
This app is virtually pointless. Everything it does is done better by the app I use for playing music. The only thing I do use the app for is to check battery levels. Even that's useless because the WF-1000XM4 I have can't keep a charge for one hour with ANC or passive audio turned off. A widespread known issue Sony chooses to ignore and not take responsibility for. So my WF-1000XM4 earbuds are being replaced with something not Sony. Not needing this app anymore is a perk.
Skyler Ogden
1 year ago
Stop the popups and forced manuals. I just want to change a setting on my headphones, why do I need to be accosted by updates that have NOTHING to do with products I own. Those are ads. No I don't want to setup 360 audio, no I don't want to read the manual. Just let me change a setting without having to close a window every time I open the app.
Kirkwood Donavin
1 year ago
Not great. Keeps re-enabling speak-2-chat after I disable, causing the headphones to pause sound whenever I make a noise, talk to myself, sing...not only is this a stupid feature (I can handle hitting pause to talk to people on my own, thanks...), but the fact that it refuses to disable for any length of time is very annoying. Cut it out, Sony and stick to what you are good at: hardware.
Levi
1 year ago
App is fine, but it definitely needs to be refreshed. I would also love the ability to turn off the notification chime the headphones play when I get a notification. This so annoying because it interrupts whatever I'm listening to. I have the voice notifications off but still get chime notifications and the only way to stop that is to put my phone in Do Not Disturb mode. Obviously I don't like this option because then I might miss something important!
Matt Feldman
1 year ago
This app is an unfinished pile of garbage. What the heck does this even mean? "Quick access is a function that allows you to use the service by operating headphones" Then a menu to set what two and three presses do. Except that menu is unclickable. Why am I not able to set the default mode is between hear thru, anc, or none? Every time I take the earbud out and put it back in, it goes back to hear thru. I set adaptive sound control to use anc in all situations, but that still doesn't work
Cristian Orrego
1 year ago
full of features to add Sony wireless headphones of all types. I enjoy the "speak to pause" feature while concentrating on tasks. The location based settings to customize the listening to environment is super. I feel less concerned about the premium I paid for the headphones once I started really using the app.
Cody Kowalski
1 year ago
For my XM4's, it allowed me to set specific functions for tap/double tap/triple tap/hold/tap-hold on either earbud. I had to "upgrade" to the XM5's, and now there's only the option to use preset controls or disable them entirely per-earpiece. Except, you can set it to open a few specific partnered services like Spotify with a double or triple tap. Shamelessly removing features for endorsement $$$, awful. As an added insult, the 4-tap volume control is unusable, requiring precise timing!! GROSS.
Sky Kelsey
1 year ago
I will be skipping Sony when it's time to get new headphones because of this app. There are a ton of features that don't work right and detract from the experience. For instance, if auto-off is enabled, when I lift the headphones off my ear momentarily it stops the audio and the only way to fix it is to reconnect Bluetooth. Really a pain when you are on a zoom call and your kid comes in to ask you a question. I'm not sure if anyone at Sony has ever used this app. They probably all use airpods.
Grégoire Miret
1 year ago
Rather good. Allows quite detailed configuration. But three criticisms: 1. It's a bit of a pain to have very different playback controls between earbuds (WF-1000XM4 and XM5). Should be the option to set the same. 2. I would love to see the battery levels of my headsets even when not connected (the last received level). 3. It's a shame that the wind reduction option from the WF-1000XM4 is not available on the XM5. Would be great to add it.
Maxwell Malone (Wellitis)
1 year ago
I have been a long time Sony headphone user. This is my first pair of Sony Bluetooth headphones. These are horrible. I cannot find a way to keep them from constantly turning themselves off. They do not seem to stay paired with my phone or my PC. The app is clunky and lacks necessary features. I was also annoyed that there is not an app for PC. I shouldn't have to control the headphones that are paired to my PC with my phone. I'm constantly having to reconnect them during Zoom calls. Please fix.
