TAG Mobile

Kaykee Starr

1 month ago

terrible service, maps never work, phones are garbage and they won't honor warranty on phone even tho there is clearly something wrong with hardware. freezes, battery gets hot ,slow and barely responsive

Jessica Poor

2 months ago

you will get a broken, used phone that's been used for 3 months, then sent to me unchecked! The phone system says you don't exist and hangs up on you or says you have a (new) number and everything is fine and hangs up on you! No contact through their online site after 20 messages asking for help NO attempts to transfer my phone # for 5 weeks I'm writing this using my old broken phone because their phone doesn't work AT ALL! YOU'LL NEVER GET ANY HELP OR INFO FROM ANYONE AT tag mobile RUN!!!

Norma Olmedo

4 months ago

Couldn't activate the SIM after several troubleshooting attempts on my own. Tried calling customer service but I'm just on hold for an hour and get disconnected without ever speaking to a live agent. Highly disappointing!

Moe

1 month ago

not as good as the other free phones out there but I went with a different provider and got a nicer phone anyone know of Free tablets

Tony Cole

5 months ago

they did not keep to their promise plus they're 5G is the slowest 5G I've ever experience so they give you the option to select your phone and if the cannot provide the phone you have selected they will give you one of equal or greater value that was malarkey because they sent me something that was way less value plus when you get their phones you need to have active service with them for 6 months or they will charge you the full rate of the phone I didn't even want this phone!!! swindlers Tag

kristin kenneway

2 months ago

if I could've given no stars I would have. this is the worst service ever! tried twice to contact their customer service department, was on hold for over an hour both times and nobody ever answered...wonder if such a department even exists In this place. will be switching carriers asap

Lisa

5 days ago

has me going in circles.it won't recognize my address, when I try to sign in it says no user by that name and I can't get My help with this matter

Cori Wheet

4 days ago

Nice big phone for free but every phone call I make it echoes so bad I can't stand it. So I can't use it for phone calls.

Kim Earl

5 months ago

ever since it appeared on my phone ., u am having a real hard time staying connected to my wi-fi. It has to be some kind of malware!! is there not some kind of law that prevents some app downloading without permission? I mean really google or whoever is responsible for it . give us heads up and the choice of download or not to download. Especially when we can't uninstall it! just takes space. Dumb app!! Who do I talk to to stop apps from appearing without my knowledge. Its invasion of property.

Aaron Przasnyski

1 week ago

Do what they say , decent service , decent phone , all for free if you qualify. Definitely worth it.

Tonia Loga

1 month ago

Love the phone. Love the service. Hate that the app won't open. I click sign in, it pulls up language preference, I click English and ok and it goes back to sign in....... That's it...

Jeffrey Offutt (Foot)

2 months ago

Worst experience with this company. No customer support requested a Port Out PIN a month ago. They sent me 3 separate emails to tell me they were going to send a Port out PIN instead of just sending it. Called customer support several times. and was placed on hold for over an hour all 3 times and no one ever answers. on hold now and it has been 20 min. Now I have lost access to a couple bank acct online. Also some other accts because of 2 factor authentication. There is no real customer support

Vanessa Rios

4 weeks ago

se thing as another person stated i just got my phone 8t was workin amazing till the new month came in and it's not letting me make calls or says have no internet connection which really sucks cuz isn't it supposed to refresh every month w new service but I hope they can fix it cuz like I said I liked it at forst no problem please help and it's very hard get ahold of them

Kimberly F Russell

1 month ago

I am having to top-up data daily no matter how much data I purchase at a time. This service really isn't worth it because at the end of the day I've already paid my network rate with my last provider twice over and the month is only halfway done.

Tiara Fountain

2 weeks ago

smh this is like one of the worse services ever I have been trying to get in touch with customer service and have been on hold for over a hour each time I called and still have got in contact with anybody my phone has been stolen and I'm trying to cancel the service and can't because I haven't gotten a answer from anybody even when I sent them an email three times still no response its ridiculous! Then after I sat on hold the recording came on and said all of our agents are busy and hung up the

Taurean

4 weeks ago

Terrible service. I paid an extra $22.09 for an iPhone XR but still received a A67L. I tried contacting customer service to get this issue resolved and was on hold for hours at a time everytime I called. I then tried to delete the account to transfer to someone else and I can't even do that because I don't get any delete account confirmation that they say they will send. If I could give 0 stars, I would. Nothing about this service is good.

Hank

5 months ago

When I applied for their Lifeline special offering, which included my choice of some great smartphones and an unlimited data plan, their customer service rep spelled my last name incorrectly. When I informed them about their error, it's been a nightmare ever since trying to correct their mistake...and get one of the phones of my choice and the unlimited data plan they offered me. They sent me a different phone with very limited data,as I learned after the SIM card was installed. Disappointing.