Thinkware Dashcam Viewer
July 15, 2024
More About Thinkware Dashcam Viewer
The Thinkware Dash Cam mobile viewer is your convenient mobile application with easy access to your Thinkware Dash Cam.
Manage your dash cam via Wi-Fi, real-time view, and download or delete videos from your devices.
FEATURES :
* Compatible with smartphones that run Android 4.0.3 Ice Cream Sandwich (API 15) or later.
▶ Control and manage Thinkware Dash Cam via Wi-Fi connection.
▶ Download recorded videos from dash Cam to your mobile devices.
▶ Allows you to delete video recordings.
▶ Adjust the dash cam settings (e.g. Sensitivity, LED, partition and Wi-Fi, and etc.).
▶ Watch real time video with live viewer when your mobile device is connected with Dash Cam.
▶ Dash cam videos can be played via streaming.
▶ Downloaded videos can be moved to photo Library.
▶ Please change the password after the initial connection.
▶ Thinkware Dashcam Mobile Viewer is designed for X350 / F750 / F770 / FA700. The functions and usability may differ according to each dash cam model.
* Please contact [email protected] if you encounter any problems with this app.
Latest Version
2.5.4
July 15, 2024
THINKWARE
Internet
Android
161,250
Free
com.thinkwaresys.dashcam
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User Reviews
Adam Ali
4 years ago
Right so after trawling through the net after having wifi connection issues with my F770 I'm going to write how I managed to get this rubbish app to work - 500 for a dashcam with an app in the stoneages. I'm on android 11 galaxy s21 Make sure location settings are set to 'always' which can only be done via the location settings. Not whille using the app, and in the galaxy s21 case you have to go into settings and specifically whitelist it (ridiculous). Make sure your not using a service like adguard or anything that filters I tried both the advanced mobile data on while on wifi and also the developer options force data on, neither seemed to make that big of a difference. Initially cottoned onto it being a settings issue when it worked when installed into a sandbox such as secure apps or island or parralel space. To be quite honest my advice would be sod the app, have two sd cards in the care - if an accident happens straight after take out the sd card and put in the new one - then go trawl through the videos on a computer at home. Much safer much less headache and no chance of overwriting and you dont need to fiddle with this piece of rubbish app.
A Google user
6 years ago
I have had the F770 for a few weeks and it is hardwired but I was not able to get Live View working even before I hardwired it. I have tried with a Samsung Galaxy S4 phone and a Samsung Galaxy Tab A, and both of these units have the latest firmware and both Android devices are above 4.0, they do connect for a second or so and I can see the auto Calibration screen, but no Live View and I get announcement within seconds from the F770 telling me that the smart phone is disconnected from Wifi. The F770 firmware version is V1.00.08 and the smart phone app version is 2.4.2 and I also have MX player installed and can download and play clips to my S4, I have tried the fight mode fix without success and have tried uninstalling and reinstalling the apps and I also did a factory reset using the mobile app and I am using the Thinkware SD card that came with the unit. This app is not worth I star and based on the rating Thinkware must know it is poor and is selling buyers short, so I am considering getting a refund. @ Thinkware I can't reply to your post because there is no space, your wrong it is your software update that's the problem because I have both working with older software!
Elie SK
2 years ago
Simply put, Garbage. Unless there's a properly tested update (app/fw) for the F770 perhaps others, the wifi connection issue won't resolve itself. Stop creating and selling new 'product$', when you cannot be loyal to your existing customers that they purchased from you a few years ago when you were just starting out, yet you are failing the ability to stand behind those products. In the long run, Product Support speak up louder than $ale$ - keep up this illing path, crippledware.
ILLY
11 months ago
As a truck driver that use this to survive in the Jungle of the traffic..... is worst that EVERRRR!!! IT'S NEVER recording when is needed, it NEVER work when you have to retrieve the recording....IT NEVER USE IN YOUR FAVOR WHEN YOU NEED IT!!!!!!! ABSOFREAKINGLUTELY GARBAGE!!!!!!! Many BLIND SPOT, AND IS RECORDING THE SINGLE POT ON THE BROKEN ROAD, BUT NOT THE REAL ACCIDENT
A Google user
6 years ago
Had a few problems getting a stable WiFi connection when I first downloaded and used this app but at first but now connects and works okay, with a few flaws (below) Sometimes when loading videos I get a black screen and have to wait whilst it buffers, it can be a short while. Running it on a P20 Pro and I didn't have this problem with the iOS version of the app on an iPhone 6. Another difference I get with this Android app compared to the iOS app is I get annoying large G-Sensor live readings on the screen of recordings which is very annoying and distracting, as it's constantly flickering a load of large numbers on the screen
A Google user
6 years ago
Dash cam itself is fine and support is pretty responsive. The app is a big problem. There should be a way to access the Dashcam settings without the use of an app. I've been trying to connect to its WiFi since I got a new SD card in January. I tried every solution they provided (reinstalling the app, updating, formatting the memory card on my desktop, updating the firmware, connecting to the WiFi in airplane mode). Support got back to me a few months later with the solution. Works fine now.
A Google user
6 years ago
I have an F750 and an F770 in each of my vehicles. Used to work fine until about a year ago. First started having problems connecting and getting messages like "WiFi may not be available" but would eventually connect. Then I would connect but couldn't access certain menu items like Record Settings or Live View. Lately haven't been able to connect at all with either unit. I've scoured the Web for answers, contacted Thinkware, Samsung, Telstra, Forums all in a desperate attempt to get it working.
Vic Fkiaras
2 years ago
Rubbish. Cannot get it to work. App says cam not connected. Constant connect/disconnect. Much easier to eject the SD card and transfer the files. The reliance on Wi-Fi connections baffle me. At AUD $500 for a FHD 2 ch camera one would expect things to just work. Good thing it's a company vehicle. I've been saved from having to make the choice between the Blackvue and Thinkware.
A Google user
5 years ago
Ads? WHY!? This app does what it needs to do, but when trying to play back video and pause it in the app, a pop-up ad shows up covering 60-70% of the middle of the screen! There's a close ad window button, but even when you do that it closes it and RESUMES PLAYBACK. Try pausing it again and it shows another pop-up that when closed again, it resumes play. It makes it impossible to pause video to review something quickly when needed urgently. This "feature" didn't exist until recently. Come on!
A Google user
5 years ago
The interface looks more comprehensive than the TW Cloud if only it worked. WiFi connected to TW and boot up the app only to received a not connected error message and cannot hit the slider to connect. Good hardware, shame about the app. More importantly, without the app, it makes the entire system function like a cheap cam from the street vendor. ThinkWare, please address these software issues!
A Google user
6 years ago
Garbage. Never opens correctly anymore. It just crashes immediately. Restarted the phone, uninstalled and reinstalled the app, nothing. Makes it way too hard to retrieve important info fast - I can see the reply from the developer - disabling mobile data doesn't work, the app itself crashes whether or not I have it on and usually crashes as I'm trying to open it anyhow. It actually used to work, even if slow, and completely lost the ability to even open about 4 months ago.
A Google user
6 years ago
We have a F770. The app is decent enough when it works. Unfortunately, in spite of the notes on the Nov'18 update, it doesn't work on Android 9 (tried a Pixel 2 XL, and a Pixel 3). Good thing we had an old Galaxy S6 kicking around so we could at least get it configured! Will up the rating once it works on newer phones without having to jump through hoops. In the meantime, I'll be putting a different brand in our other car.
A Google user
6 years ago
I suddenly can't access the record settings. Reinstalled app, no change. Reached out to Thinkware already. Program needs to be more stable and allow access, anytime. What good is it if I can't change the settings? Someone needs to help me asap. Note - same phone, same vehicle, same camera.... emails back and forth, still crashes .. Jan 2019 - I am still not able to change any record settings. I can't set preferences, guys, this is a big deal. $400. fix this....
Sarah Tallett
4 years ago
You need to update this app. It devalues the hardware massively which otherwise is a 5* piece of equipment. The app is very glitchy, struggles to connect to camera via wifi, then when it does you have to close and reopen the app for it to work. Video playback via the app is barely viewable as the video plays back so dark it's almost black (even when phone brightness is turned up high), it's so dark, its almost impossible to identify which video you want to download to your phone.
Donald Ironside
1 year ago
The app rarely works. And when it finally does it crashes halfway through what you are doing. Every single time I go to use this app and connect to my camera, it does not work. The app always has some sort of issue or my phone will not connect to the dash cam even though I have everything saved. This is a terrible app. They need to fix it. I have had this camera for 5 years and the app still sucks
A Google user
6 years ago
It has "Viewer" in the title, but requires "MX Player" to be installed to view recordings. Top it off, attempting to view recordings results in a spinning buffer wheel. No videos. Then, it becomes unresponsive and no longer communicates with the camera. I just want to review my footage. Is this a joke?
William Hazen
2 years ago
I don't know what happened in the last few months but the app is now telling me it needs permissions it already has for me to use it's features. I'm locked out of doing nearly anything cause it wants file permissions, but it already had them. 4 years and 2 phones I've had no issue with this. Suddenly it's a problem. The app is a bit clunky but it was manageable. Now I can't even describe it as functional.
A Google user
6 years ago
The F750 camera itself is great, the app however is a MAJOR dissapointment. First of all, why can't the camera record during live view? what is the technical limitation that prevents live view and recording simultaneously? Also, viewing the video thru the app, I feel like I'm back in the '90s view a modem connection, the playback is slow and keeps freezing up. And lastly, on both the app and the desktop software, WHY is there no feature to stich all the 1min videos into a single onhoing video?
A Google user
6 years ago
Does mostly what's expected. Connects and downloads recordings (although it feels rather slow). However it won't open videos using the system video player and won't play sound using the (internal?) player, forcing me to download a separate app (with ads...) for viewing the recordings. Terrible solution.
A Google user
6 years ago
(update) After the most recent update everything is is up and running as advised. Finally able to connect to dash cam Wi-Fi and view footage using Android P. (older version) It was good before the Android Pie update. Currently there is no way for the app to connect to the camera to view footage, even though the phone is connected to the WiFi from the camera. Not upset at the developer, just wanting a patch to fix the issue. I will change my rating after the fix.
