Ticketmaster－Buy, Sell Tickets

Jomal Romero

1 year ago

Despite trying to use this service one time to get tickets, i was forced to make an account and verify it twice, and on top of that, I was forced to save my card info instead of just using it one time, AND when I go on to the app to try to delete the card it forced me to save, the "delete" button does nothing regardless of how many times I press it, and yet the "edit" button next to it works on the first press. It's bad enough you cooperate with scalpers, but this is honestly pathetic.

Grant Nolette

1 year ago

Not sure if there is a worse app/experience on the play store. UI is terrible, sign-in doesn't allow biometric, the ticket maps are buggy, no option to see all fees with pricing, resale is a joke, safetix is a poor feature to prevent reselling when you want, they price gouge, I would recommend any other ticket app that you can find. This app would be 100% better if it just showed the event vs location/venue when buying tickets.

Maddie G

1 year ago

Makes me sign in fresh every time I use the app. Pops up an in-app browser to do so. It often just refuses to load the page. If it does load, it gets stuck after I type in my info and click Sign In - it just 'loads' indefinitely. This is a consistent issue across several months, no matter how strong my wifi/cell service is. I can't access my tickets if I can't log in.

veronica padilla

1 year ago

Probably so many downloads because you constantly have to delete and re-download because it's so glitchy. But you have to have it for events for the mobile tickets to load so there is no other option. I use it once for an event then it logs me out and I can't get back in so delete and start over. But of course there are no other options. *2 years later and its the same having to delete the app and redownload it login each time you open it.

Jsh Grb

1 year ago

App is completely broken. Can't do anything without it crashing. Can't queue for presales, can't access already purchased tix, can't even open notifications. What's worse is that it's been like this for months with no updates, no fixes, nothing. There's no way to even download tix to phone anymore, so if there's no service at shows you're screwed. Absolute garbage.

Orquidia Banuelos

1 year ago

I am having difficulty with this app because I'm unable to sign in and purchase tickets! I have tried multiple times on different occasions and every time I am asked to enter a code, the app just spins and eventually kicks me out. I try again I get off the app, check updates, uninstall and put it back. Same thing happens! I use my phone to get tickets all the time before since it was convenient and now I can't.

Janice Burns

1 year ago

WORST APP EVER!!!!! If I could rate it in negative stars, I would! It is almost always impossible to login-just goes in circles but never logs in - & this isn't a new problem. For as outrageous at their fees are & the fact that they REQUIRE you to show your tickets on your phone to get into the event that you paid big bucks for, it is completely unacceptable to have this junky app that does not work more than 2% of the time!!!!! The AXS app works great, so more venues need to switch to AXS!

Frances McBride

1 year ago

Aside from being flatly unlawful in multiple countries, the Ticketmaster app just doesn't work. It is impossible to login because the login feature is not natively integrated in the app, meaning it will navigate you off of the app and to the website. I waited for 10 minutes for the login screen to load, then tried restarting my phone, then tried uninstalling and reinstalling the app to no avail. Goes to show this is a monopoly - they still make money when they are incapable of functioning.

Phil Staub

1 year ago

It's hard to evaluate an app when it won't finish logging in. After clearing cache and data, reinstalling, rebooting and changing password, all I get is the 3 dots bouncing on the login button. I gave up after waiting an hour. Login on a computer works fine, but it directs you to use the app to get your tickets. Trying to view the barcodes on the computer results in a "We encountered a problem" and failure to view them. I smell a class action lawsuit in the works, since others have similar issue

Zephyr Rivera

1 year ago

Buggy and crashes often. Inconvenient. It's hard to buy tix on it; it will repeatedly take me to the previous screen after selecting my option, or just crash. I end up just buying them through the site. It doesn't load at any events, so I have to pull my tix up through my email. They charge a convenience fee to buy through them, yet it's more inconvenient than anything. I should charge them for having to buy tix from em. I only use this service cuz it's the only one available I know of.

Jasmine Velez

1 year ago

When tickets go on pre-sale, it always crashes and asks me to verify my account, and an error occurs. I call customer service, and they say it's not the app, but it is. It happened to me twice within the span of the year. I used to like ticketmaster but will never get tickets from them again. Also, the added on fees are horrible. They overcharge way too much at checkout.

Sierra Russell

1 year ago

The app absolutely won't let me sign in. I've tried several times over several days, restarted my phone, checked for updates, etc and nothing works. If tickets are going to be exclusively on your phone with no option to print, the app needs to work! This app is dysfunctional to a degree that would almost be funny if it wasn't putting me at risk of not getting into my show. It is unacceptable.

Ed Porter

1 year ago

This app rarely loads. It doesn't really matter though, there's no incentive for Ticketmaster to make a good app, they have contracts with everyone, and we have no choice but to buy from them. There's no other option. People won't stop buying from artists they love and shows they want to see or sporting events, so we just have to deal with it unfortunately. I hope AXS gets better traction, great UX!

Laura Rosas

1 year ago

This app has not worked for months. I have event tickets and can't access them, when I try to access the tickets the app closes and says it has a bug. The developer needs to update the app to fix the bug. This is so frustrating as accessing tickets on the app is a time saver, now we have to arrive hours before the start of the event to get tickets at the box office. I wish they would just fix the darn app 😤

Dale Sheeley

1 year ago

(UPDATE BELOW) Sometimes it works and sometimes it doesn't. My tickets were not recognized in the app, again. A bit of a scare, I have to say, but I checked back after a few minutes and my tickets did show up, but only after I logged out and logged back in. I've used this app for about 6 months or so and this is the second time I've encountered this. (This happened on two different phones.) Let me add that I'm unable to choose a date range. IT'S BEEN ANOTHER 6 MONTHS & NOTHING HAS CHANGED.

Robert Collins

1 year ago

After updating the app, every time that I went to view my ticket the app would crash. No matter what I did, it would consistently crash when trying to view the ticket. Not great when you need it in a couple hours. Luckily I was able to add my ticket to my Google wallet. Ticketmaster is a terrible company, with one of the least reliable apps I have installed. It's a real shame that they have a monopoly on stadium concerts or else I wouldn't use this app.

searcher8

1 year ago

The app won't even let me log in. Half the time it doesn't even load into the log in page, and just gets stuck on a white screen. And even when it DOES load into the sign in page, after I put in my email and password, it just gets stuck in an infinite loading screen without progressing beyond it. It's telling that when I called Ticketmaster's tech support line, the technician told me to just use my browser to access the site instead of using the app. An absolute failure of an app. 0/10.