Topup Flow

Sannica Mason

4 years ago

Love this app, i have been using this app over a year now. I don't have any issues with it, i don't even remember what a phone card looks like. Only issue i have is that the minimum amount to top up is $650. Please allow for the minimum to drop to $100. my reason for saying this is because i only top up with the 28 days unlimited plan and just the other day i wanted some credit to send an international text message....... I had to top up $650 and now i have an additional $600 on excess credit.

Robert Silence

1 year ago

Poorly designed app. Not user-friendly

Kassa Foster

1 year ago

well it is a excellent app to use and it shows the time and date when plans and primary balances expires on the mobile devices.

A Google user

5 years ago

It's a really convenient way to actually top up..one thing I don't really like is the auto renew top up which can be clicked to on by accident and charges ur credit card without u even realising..so I think that should prolly not be there to be clicked on so easily...I think it would be better to put that in like the settings option or something...

kevin Jones

1 year ago

Poor app. All it shows is what you owe. Data information does not appear readily in the "Lobby" window as it does in other cell phone apps and as suggested in the Play Store pictures. Does not help much in monitoring your account activity

Afrikan King

11 months ago

very good service .but some time I can't make a call from over sea to keep my number active

Eileen Aleong

1 year ago

Awesome 👌. Swift with no hassle. Thank you. It has never been this easy for me to top up. Thank you 😊. My only concern is that I want to make my payment with straight EC Dollars in St. Lucia not US Dollars.

Nadia Alexander

5 years ago

What is the purpose of a flow Lend app if it's not lending anything, the purpose of the lending is so people can pay back when they have cash available. This app ain't no different from me going and pay for a top up at the gas station, I prefer the other one, at least if I was strap for cash I could put on a plan and pay back the money later, as for the points I accumulated it was a waste cause they weren't going towards anything, you all need to go back to the drawing board

system comob

1 year ago

Whenever time I sent topup to a person most of the time they don't get the service they want,and when they ring the customer service they tell them its not topup its something else and they don't get back they credit nor the money. And that's is very annoying and disgusting and everything that's bad 👎 You people need to do better 👎👎👎👎👎👎

Ackayla Burnett

11 months ago

It's a good app but I think I should be able to activate a plan on it without having internet/data.

MICHAEL ANTHONY

11 months ago

I think this app works fine it's prompt whenever you make a top up/ add credit to your phone.

SN T

11 months ago

Service was unable to be used and I purchased a plan. unlimited is not defined with regular understanding of limitations. it is sometimes 2 to 3 hours

Joscelin Trouwborst

1 year ago

Is not functioning always. Has no function to stop a plan. SMS code to stop a plan doesn't work either. So, one gets into trouble cancelling the auto renewal.

Helen Williams

1 year ago

I tried to top up a friend's phone payment was taken but the top up was not received, my friend went into a Flow store and said that because I was from the UK trying to top up a Barbados number it would work. The app clearly says that is possible. I tried to contact Flow via the message service on the app but no response received. Very disappointing service, or lack of should I say. I'd give zero stars if I could!

orette bryant

1 year ago

App is deficient as it does not allow users to get details on usage. An alternative company shows details of usage akin to a mini statement detailing amounts billed. One can easily track usage. Additionally it does not allow one to transfer credit to another person. This should be standard.

kacey rae

11 months ago

Zero stars aren't an option, only reason flow got 1. CSR in store like robots telling customers "there's nothing we can do" when they can absolutely do something. The wait at the store is ridiculous. You will absolutely receive a text saying you're 2nd in line, don't get too excited, 6 people and an hour later, you're still not called. Throw the whole system away, it's not working. Do better!

Richard Tait

3 years ago

A lot of negative reviews made me hesitant to install this app. I took a chance and the experience was perfectly fine. I didn't top-up, but instead renewed a plan. That was very straightforward. It was intuitive, but I am not yet able to figure out how to initiate autopay. That's why I haven't given it 5 stars. I should be able to select the recipient from the "Recents" list and enable/disable autopay using something like a checkbox. The page mentions "Auto Renew" but it is not clickable.