sudha manjunath
3 years ago
Unable to download
Eli Manis
3 years ago
Won't allow me to log in asks me who my first roommate was. Lol never had one
Krisandra Reddinger
4 years ago
ABSOLUTELY"""USELESS""", WILL NOT LET ME ON WEATHER I KNOW MY ID OR NOT,,,I NEVER HAVE USED THIS APP YET ,,ALL THEY DO IS RUN ME AROUND,
A Google user
5 years ago
passport scan doesnt work. POS app.
A Google user
5 years ago
Keeps saying I need to update my OS and won't use the app when my phone has no OS updates
Poki Neko
4 years ago
trying to transfer Verizon id account and it repeatedly crashes after I enter 12 word recovery code from one android phone to another
Rebecca Connelly
2 years ago
I am repeatedly being doxxed. You have 2 accounts in my name right now. I have lots of screen shots and links tied into regular Apps like 54 links to Amazon. 23 links to Facebook. My banks info on me was broken into and I lost my debit card. I was loyal to you for years but never again.
nathanael lacaria
4 years ago
this is the laziest, worst app ever. no useful explanations for how to add information and no way to contact customer support
Richard Roosa
2 years ago
Good stuff. i no longer use it as i have switched carriers, but worked well enough when i was a Verizon customer.
Charles Anita Skidmore
3 years ago
Always locking me out for pass word been same since I have been with Verizon had contact fairshake. Anyone need help being overcharged or service being changed without permission made pay over 120 for 50 fee contact fair shake they wonferful
A Google user
5 years ago
I would never ever recommend this app to anybody serious about identity verification. This is a garbage app with zero support. Full of bugs and madenning to use.
Scott First Sr
3 years ago
Cyber Criminals Untrustworthy and government backed harvesting and deleting Data. I'm tracking your actions and have several backup copies of my data and I am not stupid you can delete and fragment my data if you want I have hard copy file that's paper you won't get them and I will be exposing your criminal conduct with evidentiary materials so prepare yourself leave my data alone. Update Absolutely untrustable i contend criminal misconduct is routine practice and strongly would not recomend.
Andrew Martini
2 years ago
Can't use the app unless you enable finger print ID! Please fix Verizon, I should be able to use this with whatever verification method I choose.
Oksana Gelka
2 years ago
Dreadful Verizon service and application also! Don't recommend it in anyway!!! Don't use it!! Save your nervous system!!! Use anything but not Verizon!!!
Peter Blaise
1 year ago
Waste of time, Verizon ID demands face and or fingerprint locking, so can't be used anywhere.
Don Hard
3 years ago
The first screen comes with a digit code and a scan function but it doesn't tell you what to do with it. Then tried loading the liveid and it keeps coming back with a error.
Samuel Sanders
4 years ago
Useless! It can never get past adding digital assets. Every attempt results in the error "data couldn't fetch properly". It doesn't work for driver's license or passport (North American).
A Google user
5 years ago
Prompted to enable Touch ID to use app; my phone doesn't have Touch ID. Found level of security to be over the top but not practical or 100% necessary. VIP Access is more User set-up and support friendly.
Calvin Tran
5 years ago
Not the best instructions but i got it to work. I used my passport as the ID. For step one I let the app capture the page with my picture and information. Then for step two i slowly moved the window from the top of my ID page to the bottom where the long string of numbers is. I gave it time to scan and it took a few tries. I did not scan or capture the page with my signature.
Kent Hill
1 year ago
Tried repeatedly to add live id. It doesn't like the way I blink. Takes a picture of my smile and then says: "Something didn't work" and toggles the liveID off. It won't let me scan the driver's license or passport without the liveID. After repeated tries it liked my smile. It would not scan my passport despite repeated tries. It took multiple tries to scan driver's license, but 4 scans it couldn't verify, then it was in. The instructions are non existent.