Visual Support
June 17, 2024
More About Visual Support
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording
The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.
Latest Version
7.2.2 Build 1
June 17, 2024
SightCall
Finance
Android
679,121
Free
com.sightcall.sightcall
Report a Problem
User Reviews
Janika Barfuss
3 years ago
Love this! Super slick to use!
Janice Acoff
2 years ago
Number 1 you changed me for something that I didn't know about of $39.00 for this I have cancel it off my phone and return my money back in to my bank account talk to and person frist before just taking there money
Jeremiah Sherrod
4 years ago
It's ok, uninstall after NEEDING to use the app.
Artemisa Alegria
4 years ago
Could not access...says pending won't open
A Google user
6 years ago
Good aide but should install on SD card
A Google user
5 years ago
This app allowed the tech to help me. Very awsome!
Connie Lewis
1 year ago
I have an app that keeps popping up in front of all
A Google user
6 years ago
less intrusive than requiring someone to enter home for service or equipment evaluation.
GuGu DiPalesa Zinhle' MJFlowers
3 years ago
Good. Once i cleared out to much waisted storage.
Cal
4 years ago
There was latency and delays of 60-90 seconds.
David Hoppe
1 year ago
Thank you Ford
A Google user
5 years ago
Very useful for technical support!
Sebastian S.
4 years ago
Worked well with even a 3g connection. Helped us to support our remote service team.
A Google user
6 years ago
Summer was a great customer service rep. Using the video, she gave me clear instructions that i was able follow and every thing worked out.
Ruben Iuga
4 years ago
Horrible app, it will freeze, at each small drop of signal it will close. Any video call app will work but not this one.
A Google user
6 years ago
Excellent app used by EE to check my router set up saves explanation over the phone support agent could verify a fault or settings if needed or if there was one excellent choice by the best ISP and phone network in the country THAT IS TRUE EE infrastructure is covered by most of the country and mvnos actually use it to so EE dont lie saying they are the biggest and best
Catt Guglielmo
1 year ago
Horrible, not enough info on how to use for the patient. I don't like it.
A Google user
5 years ago
Was great that the tech could visually see my device. Had trouble getting the sound to go to speaker phone. Ultimately used bluetooth ear buds so I could hear the tech and show the tech at the same time.
Daniel Sulistio
4 years ago
This app offers a lot of connection options compare to others. Just like all of the app out there, It will work great if you have good cell signal. If there's no good cell signal, then I am being unrealistic to expect any app to run properly.
Summarah Hampton
2 years ago
Very useful, helpful app. The support tech was able to request and successfully access control of my phone's camera to get the pictures needed to assist with my dental treatment plan. So much faster and better than me doing it myself and potentially not getting what they needed. Fantastic visual assistance.
