We Energies

AmericanMotors Am-caz

1 year ago

Great app, can review bill and also compare usage from past year month by month. Can make payments and set up most billing options. Customer support is great as well. Outages, services. It works with no problems.

Gerard Lunow

4 years ago

Today everything "needs" an app. My bills get paid automatically so I just see it on my bank account. I decided to add the app, signed in got to see my bill and statement, see the Electric and Natural Gas as individual items. I need those to keep a fluid rolling budget going. The app is nothing toooo "Fancy" but clean, no additional annoying stuff. I have only played with it for 3 minutes and really like it a lot. Thank you!!!

Simon Prosser

1 year ago

Unable to get precise info about my outage. Best the app can do is show you an outage map. Several icons near my residence and not sure which one applies to me. All have different info. Do better we energies. Link outage info to addresses.

Christi Coughlin

4 years ago

The relentless circle of entering a code from your email. Sometimes the notification comes in timely and you can copy it, otherwise when you close out the app to get it from your email, it's instantly invalid because when you open the app you have to resend it. Newbie mistake with whomever created this app. Didn't get to register because of this. I did get to the name etc screen once but it didn't take my info.

Michelle Macias

1 year ago

I love to have the ability to access all of my bill information at any time of the day and within less than a minute. It's always at my fingertips!!

sharon mccloud

1 year ago

it's too confusing, I want to see my bill and doesn't include my p payments, some of need visuals not guessing and figuring if my p payment was included

Theresa A. Taylor

1 year ago

I think that this was a great ideal. Because I get to see my whole bill when I want to. Thanks.

Denise G

1 year ago

Paying ur bill has never been easier. I love it!

Scott Reames

1 year ago

works well and convenient for paying my bills and the important part is it's accurate. thank you

Samantha Talsky

1 year ago

I'm so happy with this app. I am on a wonderful payment plan that is super affordable!

Tammy Brimley

1 year ago

I enjoy the app I can manage my bill I know exactly how much light and gas I'm using. I went to stop using.

Slim 100

1 year ago

I think I should have gotten better reminders to pay my bill I pay in full every month and am not late as a rule I'd like more notice when payment, text, email.comor even reminder in the mail thank you. It was very unsettling to basically pay 2 bills at one half that money should have ho n e on my wedding a cake!!!

Thomas Wangerin

1 year ago

This app is a rare win for WE Energies. Very well-built, intuitive, and appropriately minimal. Makes it extremely easy to pay your bill, view your usage, and conveniently track the way they rate hike unsuspecting customers!

Gregory King

1 year ago

Hmmmm. The app uses biometric authentication (I have it activated) but still requires a typed login. I have to look in my 'book' for the password every month. I can't remember every password I use for things so it's a bit annoying. Otherwise the app functions well.

Bryon Anderson

2 years ago

App no longer functions (Pixel 6 Pro). Upon trying to sign in, the app opens up the web browser and it attempts to load the login page - but it crashes within 10 seconds. Accessing WE Energies via the Chrome browser works perfectly, it's only an issue with the app. When the app used to work (early Jan 2023), it was a 5-star app. Worked perfectly for what I needed.

George Kolintzas

2 years ago

It's absolutely a great app. You have all the information you need or want whenever you want it. The only negative I think the app has is that you have to sign up for monthly payment withdrawal or your stuck paying the 2.50 processing fees.(Even if you use debit or credit card). I feel as if there bending us over enough they don't need that extra 2.50. Anyone else tired of there bill constantly increasing?

Stephanie Vite

3 years ago

Decent, but needs improved functionality. Like a search bar or option if you cannot find a feature you need. Or a section added to usage that gives you an update on how your next bill is looking so far. Increase ease of use, and accessibility features for those of us that need it. An example being dark mode for those with sensitivity to bright lights. A live chat function to directly chat message with a rep for those with disabilities that make phone calls difficult, like if a person is mute.