Natalie
2 years ago
Update: Its been a few months and I'm still unable to login to app or even create a new account. The regular website says 403 forbidden on every web browser I try, even in private mode. I reinstalled the app after I was having trouble but unfortunately now it won't let me log back in, it flashes briefly but non of the submit buttons seem to be working even when I try to reset my password. I will keep trying, I love the app and it's the only place where I get a lot of my pantry staples!
W. K.
4 years ago
This 2 star review is entirely because of the spammy push notifications. I have turned off notifications for all marketing material at the app level, and I still got a "Flash Sale" notification just now. That means that I have to turn them off at the system level, but they don't differentiate their categories of notifications, meaning anything that might be an important delivery notification would be missed. I will update this review if I notice this changes or if Weee! responds it changed.
Laura F
4 years ago
They have poor quality control and poor customer service. They said they have easy returns but that's a lie. Most of my frozen items came defrosted, I showed pictures and they want me to repackage everything and return it back in order to get my refund. I used to recommend this app but never again! Don't order frozen items unless you want defrosted items. Other items are ok, vegetables are sometimes good and sometimes not fresh. Order at your own risk, i'm done giving them chances. Bye.
lucy garcia
3 years ago
I have tried ordering from Weee! twice and both times it has failed. On my first order my package didn't arrive on time so I checked the delivery status and It said "Return To Sender" and then later that it had failed to return and nothing happened! I was able to get a refund but it was still very annoying. I recently tried to order a second time because I would really like to try new foods and use the app but the same thing happened as before! It is very disappointing and rather annoying.
Huan Ding
4 years ago
Placed the order but the items were still in cart. So I thought the payment did not get through and placed another order. When I found out and call them to cancel duplicate order a day ahead of delivery. They told me they will charge me $15 cancellation fee. Ridiculous policy as they have not even starting to pack and deliver groceries yet. And I mistakenly placed the 2nd order merely due to the bug in their system.
Debbie Foong
4 years ago
App has potential, but it was poorly executed. Good for people looking for restaurant food, snacks, and packaged meals, but not helpful for grocery shopping e.g. small quantities of everything, including rice. Limited variety in fresh produce and no way to shop by supermarket. The navigation and overall layout was not designed with the customer in mind; a bit too business-centric.
Courtney K
3 years ago
I had premium and the first 2 orders were delivered without problem. Then I'm pretty sure with the third, the delivery driver sent the picture of things being delivered, then took the package back with them. I've never had a package stolen and I've ordered a lot of things that have sat out in the hallway of my small 4-plex apartment. Not 100% sure it was the driver but I honestly can't believe it was anyone else. Either way, they wouldn't refund money, just "points". Never using this app again!
Yelli Rio
1 year ago
I used to like shopping through this app because of the variety of products, but lately their delivery times have become ridiculous! Like at 7:45PM to 10:45PM - for real? They used to deliver in the daytime or 7PM the latest. There is no feature to pick a delivery time window either, leaving me with no option. Having the delivery come at 10PM is insane! That means I have to stay up just to wait for it and since there are meats, I can't just have the box laying outside in the summer.
Leanna
2 years ago
Great app for buying Asian snacks. However, it often forces you to buy a certain quantity of items. Say you want to try a flavor of chips you've never had before. You ended up hating that flavor, but the app forced you to purchase 3 bags, so now you're stuck with 3 bags of chips you hate. It's so silly. Because of this my orders often end up having less variety than I'd like. The 5 dollars it made me spend on multiple of the same item could have gone to trying something else.
Banyan The Beagle
4 years ago
Not the best app, but I might not be the best user. :) I think there's room to make the app better, but the app is fairly intuitive. The best part is that I can get all my favorite Asian groceries delivered to my door. Some stuff are super good! Some stuff are just okay... just as you would expect if you were shopping experience. It's just the chance you take for requesting grocery delivery. Some things arrived bad... for those items, Weee was quick to respond and provide a refund.
L Woods
4 years ago
I LOVE Weee! It really saves me from running around to several types of Asian grocery stores. Theprices are pretty competitive. I also like the fact that delivery is so quick and easy. I admit though, that I get a little frustrated when I see something I just purchased and haven't received yet go on a flash sale. I wish they could do price adjustments.
Juanita L
2 years ago
I Love ❤️ this app! Absolutely the best, when it comes to the quality of products ( some hard to find items), how quickly, and efficiently they deliver. Hands down, they're the best! Also, if there's an item that was ordered and it wasn't available for delivery, Weee will notify you. They are very good with refunds and replacements for damaged items. Another nice thing is that you can generate points through reviewing your purchases, which transfer to $ can be applied towards next order.
Asian Coconut
3 years ago
The shopping part is easy and manageable. Everything else is the problem from posting reviews, changing pictures, and making posts. I can't just post something without uploading a video or somethig. As for posting reviews, it's gets super laggy for me and posting pictures along with my review can sometimes take forever. Also, I wish there was a process to edit the review before a certain time period. It's just once it's posted or submitted, you can't edit it. It takes too long to change photo.
Jessica Tai
4 years ago
2 orders in a row where item was missing - it feels like they run out and decide not to include it. App is hard to navigate, frustrating to browse. After order is placed, there's not a good way of tracking your order: there's estimated delivery time in order preview but not when you tap into the individual order. Also, I turned off all push notifications but I still get them.
Robert Rickard
1 year ago
Long time Weee app user here. I have been shopping the app with my wife for years. Every order we bought enough for free shipping. However, they have changed the site structure. Weee no long lists themselves as a seller, and each seller has an amount you need to spend with that Specific Seller to get free shipping. This makes using the app much more difficult, and we have nearly stopped ordering because of this change. The app would be 5 stars if it was still free shipping by cart cost.
D0c 4n0nym0u5
2 years ago
Convenient, but pretty pricey: I really do like this app for just how convenient it is to order Asian groceries. It does get really pricey for the quantity that is involved, in which I do think it's somewhat worth it, but the prices on certain food items could go down a bit. Options and delivery: The options are somewhat limited (and understandably so with buying stocks and supplies), but great options to pick and choose from. The delivery is very good and the packaging is of absolute quality.
Zhen Zhou
3 years ago
I like this online store. Their products and services are excellent. However this app sucks. It automatically download pictures to my phone without my permission. The display of the app is stupid. The homepage stays in the background forever. Other pages displayed on it. You can see the homepage from the white areas of other pages like a dazzling background.
M K
1 year ago
Great App. Weee even allows small window for add-ons; same products in the Asian stores; prices are similar, some can ve higher; they run sales and periodically offer coupons. Frozen products and fresh produce come with ice packs. One thing I don't like is you must take a picture in order to review an item. I think they should enable App to verify your purchase and allow reviews without taking a picture, because it's annoying.
Phoebe Theimer
1 year ago
This is just absolutely the best app if you are in the United States and the market for Asian groceries that are otherwise difficult to find in English-speaking markets. The selection is excellent and I would highly recommend! It's been the key player in my being able to learn to cook new cuisines (without first going through the time-consuming process of learning a plethora of different languages!)
Calvin MH Song
1 year ago
This is a great app and service for Asian products. You order the day before to get your groceries the day after. They have great deals and prices and the quality of the items are good too! You can always modify your order before it gets delivered, so that is a great plus for me! Delivery has tracking information, and they take good care of the packages. Most groceries are next day delivery, but other miscellaneous items like skin care may take several days or weeks.