TiShea Wilson
1 year ago
Don't waste your money. The timed workouts are ok, but the technical issues make this app almost impossible to keep an accurate step count. I have it connected to my Fitbit & while my Fitbit says 8,000 steps, this app will say Ive only walked just over 1000. And that's not an exaggeration. That's literally what it says right now as I'm typing this. The app claims to update every 15 minutes, but after a month of using it, that's clearly not the case. I have to uninstall and reinstall every day.
Shannon Reynolds
1 year ago
Super shady company - I signed up for the 3 months plan, paid for the 3 months via PayPal, the app was not helpful to me after having ankle surgery and I was unable to use it. I canceled on the app and deleted it. Only to be surprised to find a $50+ charge through PayPal after my time was up. I canceled so why am I still being charged?? They sent me an email saying obviously I didn't read the fine print and I don't qualify for a refund. No reminder of upcoming charges, shady and poor business.
Trish Estepp
1 year ago
The app does not stay on through an entire workout. I just finished a 45 minute workout and noticed the app did not give me the ten second countdown. I looked at my phone and, once again, it had closed and I lost the recording of the workout, once again. None of my other apps do this. Only the Walkfit. I will not be renewing the app.
Bonnie Hawley
1 year ago
I would enjoy using your app except, each time I try to explore the menu bar for "free walk", "workouts" or "activity", it goes to a blank screen. I constantly to have close the app and reopen it. This is very annoying, to say the least. I have already uninstalled and then reinstalled with no results. Your advertisements show a varity of ways for working out but there is no access to it.
Rachel Raveling
1 year ago
It's a very disappointing app in many ways. It doesn't sync to my Garmin, so I have to remember to carry my phone everywhere I go. I have no idea how to renew my subscription and it's not showing in Google Play. It'll automatically stop in a few days and I'm not sure if I'll lose all of my progress if I sign up again or how much it will cost. When I screen cast my workouts, I can't flip this app to go full screen. The indoor workouts stop after so many. You repeat the same workouts.
Sonya Dexter
1 year ago
Videos froze after 15 seconds, so I couldn't even get through the first workout. I emailed support the issues their response was to delete the app and reinstall it, that did not fix the problem. They said all sales were final but would extend my subscription for one year for free or provide a refund as requested. If the app doesn't work, the "free" subscription seems pointless. Requested a refund, and I will wait and see.
Debra Robertson
1 year ago
Good workouts. Glitchy unusable app. Non responsive service. The workouts are perfect for my uses. As a trucker, lets me find a clean piece of parking lot and do a quick workout without touching flithy lot. But the minute I bought the year subscription, the app started freezing over and over and over again. Forcing me to restart the workout multiple times without ever getting past the 1st minute until i get frustrated and quit. Have sent multiple emails with no response. And not in spam either
Jaime Cadieux
1 year ago
Worked great for a couple weeks. Now it won't sync with my fitbit unless I uninstall the walk fit ap, reinstall, restnc with my fitbit. Was doing a progression walk today, 38 minutes, at the 31 minute mark, the ap logged me out, updated privacy policies, made me log back in and I lost the workout. Someone needs to fix something. Glad I only have it for one year. Looking for a different ap currently since this one clearly doesn't work. If you have an ap that people pay for, it needs to work.
Starlene F
1 year ago
The app has simple, easy workouts, but that's where it ends. Tried canceling my subscription and, after 2 months, still have problems (tried to cancel during 1/2 price term), I finally got an answer but no refund fir 2 months I didn't use because this wasn't the program for me. Also, canceling the app isn't canceling the service, you have to hunt through emails to get to it. **buyer beware**
Janice Burke
1 year ago
I find the app cumbersome. I've had knee surgery and not able to use the app so am trying to cancel my subscription. However, the customer service email address doesn't work. I can't find a phone number or anyway to confirm that my subscription has actually been cancelled. I deleted the account, but is that the same as canceling the subscription? Please advise. Thank you.
Connie Lippenholz
1 year ago
Buyer beware, they don't count months by the date you subscribe, but I guess by 30 day increments? I subscribed Mar 10 and it renewed on Jun 8 without any notice. Be sure to read your receipt carefully, find the renewal date hidden in the middle, and go online to turn on the 3-day renewal notice. I told their support it is deceptive to not have the renewal date more obvious, to not use calendar months, and not have the notification set as a default, so hopefully they'll make some changes.
Dawn R. Hoover
1 year ago
I like the workouts, the challenges and awards. The commercials were overhyped of course...28 days will not have me 4 sizes smaller. But, it is helping me lose weight and tone at a safe pace combined with eating changes such as watching portion sizes. I don't like that it doesn't sync well to my fitbit inspire. I have to log out of one of the apps and log back in and pair up again or the walkfit app shorts me on steps.
Amber Wagner
1 year ago
I deleted this app during the trial because I wasn't using it enough to justify paying. I even cancelled the subscription in the Google Play store. Somehow, despite doing that, my credit card got charged not once, but twice, today for a subscription? Editing to add: the comment from the company said to contact support to get this resolved, which I did. I was told that I did not qualify for a refund. For either charge.
Brandi Norris
1 year ago
The only thing I enjoy about this app is the exercises. It worked okay until they did an update, now nothing works correctly. The app won't sync with my FitBit unless I uninstall it then reinstall it. You can't edit workouts to input your treadmill distance. They charge way too much for it not to work. The only reason I am giving it 2 stars is because the workouts are fun.**In response to your suggestion that I contact your support team, I have already done this. No response.
Elizabeth Shorb
1 year ago
I'm starting to get really fed up with this app. It was really great for about 2 months and then it started to not sync with my fitbit (the same fitbit I had been using the previous 2 months) and now it says that it is syncing but it's not. I've had to uninstall both apps multiple times and reconnect my fitbit to my phone twice and it still isn't working. And everytime I log back in, my yesterday steps keep getting lower and lower...
Tortured Art!st
1 year ago
I just downloaded this app, and I really want to like it, but the only thing that actually works is the step counter and the home page. When I open the app, the home page comes up fine, but nothing else in the app works. If I press on anything within the home page, it just turns into a white screen and never loads the page. Hoping I can get this fixed by the support team. Will update this review later on.
Alexandra
1 year ago
I like the videos. I had no issues streaming them. For the special intro price of $15 I found it worth it. I would say the full price of almost $40 is not worth it. There is a lot of competition and you can probably find similar apps for cheaper. I do not like the couch logo. The customer service lacks. I emailed them a week ago and still have not heard back. They need to be more transparent with pricing and payment.
Spuds6047
1 year ago
Love the tracking, follow along exercises, and other features but I gave it low stars because the integration with my Fitbit is far from accurate. I have to keep logging out and back in to get it to update correctly. But even then, the next day it will change previous days totals. Very frustrating when it gives you a couch icon and states you didn't reach your daily goal when, in fact, according to Fitbit you did!!
Michelle Hahn
1 year ago
DO NOT INSTALL THIS APP. Not only does it not work, they charged a renewal fee when I did not sign up for automatic renewals, and I am now arguing for a refund. I was super hopeful that this app would help me get more steps in and be more active. It would not count anything on my watch and only seemed to track when I had my phone on me. The interface was horrible. My customer service experience is horrible. Everything about this app screams scam. Stay away!
Kim Hill
1 year ago
Great app for beginners and to start a workout routine. Workouts are short and easy. I love the guided walks as well. I would give this 5 stars, but my Fitbit is no longer syncing with the app. When it does, it is doubling my steps. I have removed and reconnected and it is still not correct. I reached out to tech support last week and still have not received a response.